Kenmore 795.7802 Series Use & Care Manual page 44

TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making ice.
Ice has bad taste or
odor.
Icemaker is making
too much ice.
Possible Causes
Refrigerator was recently installed or
icemaker recently connected.
Icemaker not turned on.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on.
Icemaker shutoff (arm or sensor)
obstructed.
Reverse osmosis water filtration
system is connected to your cold
water supply.
Water supply contains minerals such
as sulfur.
Icemaker was recently installed.
Ice has been stored for too long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator needs
to be cleaned.
The ice storage bin needs to be
cleaned.
Icemaker shutoff (arm/sensor) is
obstructed.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Locate the icemaker ON/OFF switch and confirm that
it is in the on (I) position.
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
Connect the refrigerator to the water supply and turn
the water shutoff valve fully open.
If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
A water filter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a filter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Discard the first few batches of ice to avoid discolored
or bad tasting ice.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Empty the ice bin. If your icemaker is equipped with
an ice shutoff arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shutoff sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
44
Solutions