About Data Backup; Online Resources; Technical Support Hours And Contact Information - OWC Mercury Elite Pro User Manual

3.4 ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy
on either your internal drive or another storage medium, such as an optical backup, or on
another external storage unit. Any data loss or corruption while using the Mercury Elite Pro is
the sole responsibility of the user, and under no circumstances will Other World Computing
be held liable for compensation or the recovery of any lost data.

3.5 ONLINE RESOURCES

Formatting:
For formatting information, including instructions on how to format your Mercury Elite
Pro for Mac or Windows, go to:
Data Migration:
For a step-by-step walkthrough of our recommended method for migrating your data
from an old drive to a new one, go to:
FAQs:
Access our online collection of frequently asked questions for this and other products at:
http://www.macsales.com/FAQ

3.6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION

8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
By telephone: (800) 275-4576 (North America only)
International customers please call: (815) 338-8685
Live chat is available during normal business hours as well.
For more information, visit:
Or you can email us. Submit your email at:
http://www.macsales.com/ts_email
OWC MERCURY ELITE PRO
http://www.macsales.com/format
http://www.macsales.com/migration
http://www.macsales.com/livechat
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