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Customer Support
Customer Support
If you encounter any problems while utilizing the RocketRAID 3xxx, or have any
questions about this or any other HighPoint product, feel free to contact our Cus-
tomer Support Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
Make sure the latest BIOS, driver and RAID Software have been installed for the
RocketRAID 3xxx. Updates are available from our website.
Prepare a list of the computer system's hardware and software (motherboard, CPU,
memory, other PCI devices/host adapters, operating system, applications)
Contact Information
E-mail address: support@highpoint-tech.com
Phone: 408-942-5800 (request for support)
9:00AM-6:00PM, Pacific Standard Time
Additional information about HighPoint products is available from our web site:
http://www.highpoint-tech.com
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