Symbol PDT 8000 Series Product Reference Manual page 290

PDT 8000 Series Product Reference Guide
Table 13-1. Troubleshooting Your Terminal (continued)
Problem
GPRS/GSM connection
cannot be established.
No sound is audible.
Terminal turns itself off.
13-6
Cause
SIM card is not installed. See
Network is busy.
Poor signal/out of
coverage.
GPRS parameters are
entered incorrectly.
Band is set incorrectly.
Volume setting is low or
turned off.
Terminal is inactive.
Battery is depleted.
Battery cover is
removed.
Solution
Installing a SIM Card
detailed instructions.
Try again after 5 minutes.
Ensure that the area you are in is covered
by your network provider.
If you are receiving a poor signal, relocate to
an area that provides better signal.
See GPRS Parameters Configuration
page 10-3 for detailed parameter
information.
See Change Band Screen
correct band information.
Check the System Volume slider in the
Sounds & Reminders properties dialog
box (under Start - Settings) to ensure the
volume is not turned down or off.
Your terminal turns off after a period of
inactivity. If the terminal is running on battery
power, this period can be set from 1 to 5
minutes, in one-minute intervals. If the
terminal is running on external power, this
period can be set to 1, 2, 5, 10, 15, and 30
minutes.
Check the Power dialog box (in the System
tab under Start - Settings), and change the
setting if you need a longer delay before the
automatic shutoff feature activates.
Replace the battery.
Replace the battery door.
on page 1-24 for
on
on page C-8 for