Keys - ESI 24-Key Feature Phone User Manual

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ESI Feature Phone operation

Keys

Programmable feature keys
The programmable feature keys at the top of the Feature Phone — 12 on the 24-Key, and nine on the
12-Key — have been pre-programmed by the installer. You may wish to add to or change some of these
keys to perform different functions explained throughout this manual. Press PROG/HELP to verify current
settings (see page C.1).
Note: Key codes for CONFERENCE and MUTE/DND for a 12-Key Feature Phone must be programmed on a
programmable feature key to use these functions. See page E.6.
Fixed-feature keys
The fixed-feature keys on the phone are permanently labeled as to their usage. The FLASH/RDL and
MUTE/DND keys both have dual purposes; your ESI phone system will govern this by permitting only
the appropriate function when either is pressed, depending on the circumstances at that moment. The
different phone models have some different fixed-feature keys.
Notes: The fixed keys on the 24-Key Feature Phone vary from those on the 12-Key Feature Phone. The
12-Key Feature Phone's programmable feature keys can be set for certain optional features (described
on page E.6) that come as fixed-feature keys on the 24-Key Feature Phone.
The VOICE MAIL and RECORD keys on the 24-Key Feature Phone are non-functional on this
phone system.
Keys' LEDs (lamps)
The LEDs (light-emitting diodes), or lamps, associated with the programmable and fixed keys aid in
determining the status of their function. In general:
• Green indicates a function associated with your phone.
• Red indicates an occurrence at another station.
• A solidly lit lamp indicates in-use status.
• Blinking indicates an action, such as ringing or holding, is required; a fast blink calls for
immediate action.
As an example, a blinking red key is a call ringing at another station; blinking green signifies ringing at
your station. (See also "Line keys," page E.6.)
SPEAKER key and speakerphone operation
Note: The 12-Key Feature Phone has neither a SPEAKER key nor speakerphone. It does have a speaker,
but this is useful only for on-hook dialing; when the called person answers, you must pick up the
handset to speak to him/her. The 12-Key Feature Phone also can be used for zone paging.
For hands-free conversation, use the SPEAKER key. When an outside call rings, you can press SPEAKER
to connect to the caller via your phone's built-in speakerphone. This lights the SPEAKER key's LED. Or,
while using the handset, you can switch a call to the speakerphone by pressing SPEAKER and hanging
up the handset. (To revert to the handset from speakerphone mode, lift the handset again.) To perform
group listening — i.e., have a handset conversation along with the caller's voice broadcast over your
speaker — press SPEAKER while on a handset conversation but do not hang up the handset.
D.2
User's Guide

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Questions and answers

Robin
March 24, 2025

call history

1 comments:
Mr. Anderson
March 24, 2025

Press the Caller ID key (Code 574) to view the stored Caller ID records for your extension’s 25 most recently received calls. Use the scroll keys to navigate through different calls. The Caller ID key will light only when there is a missed call.

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Robin
March 24, 2025

how do I find my call received history

1 comments:
Mr. Anderson
March 24, 2025

To find the call received history on an ESI 24-Key Feature Phone, look at the Caller ID key. It will light up only when there’s a missed call. You can scroll through previous call records using the phone's display. The display will show different classifications of calls, such as answered calls (ANS), missed calls (MISS), and voice mail (VM). If you want to dial a displayed caller, press FLASH/RDL (or REDIAL on some models). To view the phone number instead of the name, press 2. To delete a record, press 7 while it is on the display.

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