User's Guide
Special keys
FLASH, REDIAL, RELEASE
FLASH
The FLASH key serves several purposes:
• Getting a fresh dial tone without replacing the handset — When connected to an outside line, press
FLASH to automatically disconnect and receive fresh outside dial tone. (See also "RELEASE," below.)
• Sending a flash hook signal — If operating behind Centrex
flash hook signal automatically to either the phone company's central office or the host PBX. Either
may use this signal to provide you with additional features.
• Toggling between calls — If you hear a call waiting tone while on a call, press FLASH to toggle
between the two calls.
REDIAL
The REDIAL key allows you to automatically call a stored name and number.
To redial the last number called, press REDIAL either when your station is idle or after you first lift the
handset or press SPEAKER.
RELEASE
The RELEASE key serves several purposes:
• If pressed when connected to a call through the handset, it disconnects the call and gives you
internal dial tone.
• If pressed when you're connected to a call via the speakerphone, it disconnects the call.
• If pressed during call waiting, it drops the current call and automatically connects to the waiting call.
Note: The hookswitch also acts as a combination FLASH/RELEASE key (and is the only way to perform
these functions on a 12-Key Feature Phone, which has neither a FLASH key nor a RELEASE key).
To send a flash hook signal, quickly press the hookswitch once.
To release (disconnect), hold down the hookswitch for one second.
Esi-Dex
3
Esi-Dex
("easy Dex") is a powerful feature that lets you access and auto-dial stored names and numbers.
You may access names and numbers from as many as four different Dexes (i.e., indexes):
Dex
Source
Personal Dex
Names you've stored for your use (see "Adding names to your Personal Dex," E.2)
Station Dex
All station names programmed by the Installer
4
System Dex
All system speed-dial names set up by the System Administrator
1
A special service your phone company may offer. See your System Administrator for further details.
2
Not available on 12-Key Feature Phone.
3
Not available on 12-Key Feature Phone.
4
The System Dex is available only if the System Administrator has programmed system-wide speed-dial numbers.
2
1
or a PBX, press FLASH to transmit a
Special keys
E.1
Need help?
Do you have a question about the 24-Key Feature Phone and is the answer not in the manual?
Questions and answers
call history
Press the Caller ID key (Code 574) to view the stored Caller ID records for your extension’s 25 most recently received calls. Use the scroll keys to navigate through different calls. The Caller ID key will light only when there is a missed call.
This answer is automatically generated
how do I find my call received history
To find the call received history on an ESI 24-Key Feature Phone, look at the Caller ID key. It will light up only when there’s a missed call. You can scroll through previous call records using the phone's display. The display will show different classifications of calls, such as answered calls (ANS), missed calls (MISS), and voice mail (VM). If you want to dial a displayed caller, press FLASH/RDL (or REDIAL on some models). To view the phone number instead of the name, press 2. To delete a record, press 7 while it is on the display.
This answer is automatically generated