Scanning Problems; The Edges Of A Document Are Not Scanned; A Line Of Dots Is Always Missing From The Scanned Image; The Image Is Distorted Or Blurred - Epson Perfection 3170 Troubleshooting Manual

SCANNING PROBLEMS

The edges of a document are not scanned

Place documents away from the edges of the document table to avoid unwanted image cropping.
The area with a width of maximum .08 inch (2.1 mm) from the horizontal guide and .06 inch
(1.5 mm) from the vertical guide cannot be scanned.
You cannot scan a document or you only get a few dots for the scanned image
Try one or more of the following solutions.
•
Make sure the document is placed on the document table of the scanner, with the side to
be scanned facing down.
•
When scanning with the Black&White setting in Home Mode or Professional Mode, change
the Threshold setting.

A line of dots is always missing from the scanned image

If a line is missing on both your screen image and printout, this indicates the scanner sensor is
malfunctioning. Contact your dealer.
A line of dots always appears in the scanned image
If this happens on both your screen image and printout, the document table may be dusty or
scratched. Clean the document table. If you still have the problem, contact your dealer.
Straight lines in the image come out jagged
Make sure the document is perfectly straight on the document table. Align the vertical and
horizontal lines with the scales at the top and side of the document table.

The image is distorted or blurred

Try one or more of the following solutions.
•
Make sure the document is flat against the document table.
•
Make sure you do not accidentally move the document while scanning.
•
Make sure the scanner is on a flat, stable surface.