Solving Scanning Problems; Product Does Not Turn On Or Turns Off Unexpectedly - Epson ES-C380W User Manual

Related references
Where to Get Help (U.S. and Canada)
Related tasks
Replacing the Rollers
Setting a Password and Locking the Control Panel
Cleaning Inside Your Product
Accessing the Web Config Utility
Creating a Shared Network Folder

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.
Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Product Does Not Turn On or Turns Off Unexpectedly

Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Paper Feeding Problems
Paper Jam Problems
Paper Protection Does Not Work Correctly
Scanning is Slow
Cannot Send Scans to a Cloud Service
Cannot Send Scans to an Email
Parent topic:
Product Does Not Turn On or Turns Off Unexpectedly
If the product does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the product and to a working electrical outlet.
• If the product turns off unexpectedly, you may need to adjust the Sleep Timer and Power Off Timer
settings on the control panel.
Parent topic:
Solving Problems
Solving Scanning Problems
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