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Epson Perfection 1200U Product Support Bulletin

Epson perfection 1200u: support bulletin.
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EPSON
Date:
10/02/03
PSB.2003.10.004
PSB #:
Reference:
TE03-152 Rev. A
Product(s):
Perfection 610, 640, 1200U, 1240, 1250, 1260, 1640, 1650, 1660, 2450
EPSON Scan TWAIN version 1.25A for OS 10.2.X
Subject:
Reason:
The purpose of this bulletin is to announce the newly released Epson Scan TWAIN driver and
Epson Scan Utility version 1.25A for Macintosh OS 10.2.X.
Driver Notes:
1. This driver does not support color restoration and dust removal.
Twain driver Help file includes information on these two features but they are not supported on
these scanners.
2. The driver does not support a SCSI connection.
3. If you have a Perfection 1670, 3170 or 3200 scanner already installed on your computer,
and you then install Epson Scan Twain driver 1.25A, the Epson Scan driver for these 3 models
will encounter two issues: (a) Epson Scan utility will not launch and (b) the Start button no
longer functions. To fix these two issues you will need to install a patch. Please see bulletin
PSB.2003.10.001 for more information about this patch.
To Install Epson Scan 1.25A:
1. Launch the EPSON Scan Installer and follow the on-screen instructions. Note: The installer
will remove the previous version (1.0) of Epson Scan during the installation.
2. Connect the scanner to the computer using a USB or Firewire cable (an Epson Firewire I/F
board is required).
To Uninstall Epson Scan 1.25A:
1. Disconnect the USB or Firewire cable from the scanner.
2. Launch the EPSON Scan Installer.
3. In the drop down menu box where you see "Easy Install" select "Uninstall".
4. Click the Uninstall button.
P
S
RODUCT
UPPORT
B
ULLETIN
Page
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Originator: RY
Authorization:
Total Pages: 1
Note:
The Epson Scan

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   Summary of Contents for Epson Perfection 1200U

  • Page 1

    3. If you have a Perfection 1670, 3170 or 3200 scanner already installed on your computer, and you then install Epson Scan Twain driver 1.25A, the Epson Scan driver for these 3 models will encounter two issues: (a) Epson Scan utility will not launch and (b) the Start button no longer functions.

  • Page 2

    The following steps will allow most of Smart Panel to install on a different drive letter other than the default. The Epson Twain and Scan to Web programs will only install on drive C:\. 01) Using "Auto Run" let the installation start, then "Cancel" the installation at the program selection screen.

  • Page 3

    Page 2 of 3...

  • Page 4

    12) Follow steps 5 through 9 for any other Smart Panel applet to be installed 13) If Epson Twain has not been installed, go to "Twain 5.x" and run disk 1 14) Restart system and test the software with the scanner...

  • Page 5

    Perfection 1240/1250/1640/1650/1260/1660/2400/2450 Making Adjustments in Epson Twain 5.X.X Subject: This bulletin was created to inform you of a procedure for making adjustments in Epson Twain 5.X.X Description: 01) When using the TPU (transparency adapter) in manual mode or auto mode the scanned image is not correctly detected.

  • Page 6

    EPSON technical support representatives will only be able to support customers who have Epson products that are configured in accordance with the operating system requirements outlined here and in the product’s documentation.

  • Page 7

    2.) For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software. USB hubs must be self-powered and connected in a first-tier configuration for reliability Macintosh OS USB 1.1: Apple Macintosh computer (G3, G4, or iMac) with built-in USB port, running Mac®...

  • Page 8

    Description of issue: If you are using Copy from EPSON Smart Panel 2.5/2.6 or you installed the Copy utility 2.00A patch for Smart Panel 2.0A/1.0.xA, you may find that the program produces copies with a light gray/blue/pink background.

  • Page 9

    If your document is not a full letter-size piece of paper, then the portion of the scanner’s document mat that is showing will be included as part of your copy. Some bright white papers can cause a noticeable contrast between the document and the document mat.

  • Page 10

    Administrator rights and Power users have sufficient access privileges to install and use Smart Panel. If a member of a Restricted user group is able to install Epson Smart Panel, the program will need to be manually removed by an Administrator logged on in “Safe Mode.”...

  • Page 11

    Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers it does not support all models. Epson periodically releases updates to support the newer models.

  • Page 12

    4) Follow the on-screen instructions to install the printer. Once completed verify that it is the default printer. 5) Launch Copy. If the new default printer is compatible, the program will open normally. www.epson.com and download the Copy...

  • Page 13

    6) Click the Device Settings button. This will bring up the Device Settings user interface. In the Output Device field (the default printer will be listed here), click on the arrow. This will bring up the Output Device Chooser window. The screen should look like this. 7) Change the printer name to the one you want to use and then click OK.

  • Page 14: Installation Instructions

    Perfection 1240U Photo Perfection 1640SU Photo Note: Epson and other printer vendors continually release new models into the market. If your printer does not work with the updated Photo Print Utility, please check the Epson web site for updates. Photo Print can be downloaded from Epson’s web site. From your browser, enter this URL: http://support.epson.com/filelibrary.html...

  • Page 15

    Note: You must install the update files in the same directory as the original version of Photo Print in order for the update to work correctly. If your installation of EPSON Smart Panel was performed using the default directory you need to install the files to the following location on your Hard Drive C:\Program Files\Epson\EPSON Smart Panel for Scanners\Photo Print Utility.

  • Page 16

    You will see a Setup Complete window, click Finish to complete the install. 10. To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button. You will see a progress window that says "Setting up printer." Before you print, have your media type, print size, and Printer Driver set to the correct settings.

  • Page 17

    Copy Utility has problems working with non-Epson printers. Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers, it does not support all models. Epson periodically releases updates to support the newer models.

  • Page 18

    “Safe Mode.” Using the “Search” utility in Windows 2000, delete all files for “Epson Smart Panel for Scanners.” A System Administrator will then need to add the "restricted user” to the Power Users Group, and then that user can correctly Install and use Epson Smart Panel version 1.0x.

  • Page 19

    You must install Smart Panel from its own folder. Start your computer in 9.2.1. From the Software CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site.

  • Page 20

    Twain Driver Installation: 1. Start your computer in 9.2.1. 2. Install the Twain driver. 3. Connect and power on the scanner. 4. Restart your computer in OS 10.1 5. Start Classic Launch your scanning application Page 2 of 2...

  • Page 21

    Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers it does not support all models. Epson periodically releases updates to support the newer models.

  • Page 22

    6) Click the Device Settings button. This will bring up the Device Settings user interface. In the Output Device field (the default printer will be listed here), click on the arrow. This will bring up the Output Device Chooser window. The screen should look like this. www.epson.com and download the Copy...

  • Page 23

    7) Change the printer name to the one you want to use and then click OK. Click on the Green button to start scanning.

  • Page 24

    Photo Print Utility, keep checking the Epson web site for the next revision. The Photo Print Utility is updated on a regular basis. The new Photo Print Utility can only be downloaded from Epson’s web site. Enter the URL listed below on your browser to access this web page.

  • Page 25

    You will see a Setup Complete window, click Finish to complete the install. 10. To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button. You will see a progress window that says "Setting up printer." Before you print, have your media type, print size, and Printer Driver set to the correct settings.

  • Page 26

    *Note: Epson and other printer vendors continually release new models into the market. If your printer does not work with the new Copy utility, keep checking the Epson web site for the next revision. The Copy utility is updated on a regular basis.

  • Page 27

    2. From the Start button click Run and then Browse. 3. Search for the folder that contains the downloaded Copy Utility file (By default this folder is called EPSON, unless you have manually specified the download folder location). 4. Double-click this file to extract the Setup files.

  • Page 28

    Automatic Document Enhancement feature is off by default. To turn it on, click on the Copy applet to open the Copy Utility. Select Epson TWAIN 5 at the following window and click “OK”. Click on the “Image Adjust” button - Auto Document Enhancement is off by default; notice “Off”...

  • Page 29

    11”) document. If Your document is not a full Letter size piece of paper, then the portion of the scanner’s document mat that is showing will be included as part of your copy. Some bright white papers can cause a noticeable contrast between the document and the document mat.

  • Page 30

    For the Perfection 1640SU series, you can also obtain a copy of the updated driver on CD through literature fulfillment by contacting Epson’s Support line at (562) 276-4382. The product code is CPD-10857R1. Installation instructions for this driver are as follows: Note: During the scanner and TWAIN Driver installation you may be asked to insert your Windows operating system CD- ROM.

  • Page 31

    View the screen from a short distance. The gray stripes will not perfectly blend; however, try to make the two tones match as closely as possible. For best print results from an EPSON ink jet printer, select a setting of 1.8. Click OK to register the calibration setting. Click Finish to exit the New Hardware Wizard.

  • Page 32

    Follow the instructions on the screen to complete the installation. After the scanner software installation is complete, the Screen Calibration utility automatically starts. Calibrate your screen as described in the previous sections. Click OK to exit the TWAIN 5 Installer.

  • Page 33

    Subject: Compatibility Chart for Macintosh OS X Classic This bulletin provides information on compatibility for EPSON Scanners, Digital Cameras, and Stylus Scan Series devices running in Macintosh OS X Classic mode. Mac OS X provides the Classic environment mode for Mac OS 9 compatible applications and device drivers.

  • Page 34

    Digital Camera Notes: EPSON Photo! 3 must be installed in a true Mac OS 9.1 environment. It cannot be installed in Mac OS X Classic mode. After installation, restart the computer in OS X, start Classic, then launch Photo! 3.

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