The Scanner Does Not Turn Off When Running On The Battery; Problems Starting Scanning; Cannot Start Document Capture Pro (Windows) Or Document Capture (Mac Os) - Epson DS-80W User Manual

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User's Guide

❏ Power Save settings might be set in Epson Scan 2 Utility.

Start Epson Scan 2 Utility, click the Power Save tab, and then enter a longer value or set it to Off. To start

Epson Scan 2 Utility, see following for details.

❏ Windows 10

Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2

Utility.

❏ Mac OS

Select Go > Applications > Epson Software > Epson Scan 2 Utility.

The Scanner Does not Turn Off when Running on the Battery

Make sure the USB cable is disconnected. Then press the reset button on the bottom of the scanner.

Cannot Start Document Capture Pro (Windows) or Document

Capture (Mac OS)

❏ Make sure the following software is installed:

❏ Document Capture Pro (Windows) or Document Capture (Mac OS)

❏ Epson Scan 2

❏ Epson Event Manager

If the software is not installed, reinstall it again.

❏ Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. Use Epson Scan 2

instead.

❏ Check the correct setting is assigned to the scanner button in Document Capture Pro (Windows) or Document

Capture (Mac OS).

Solving Problems

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