Troubleshooting Guide - Aquatic ESTATE AIR-WHIRLPOOL Owner's Manual & Installation Manual

Estate Air-Whirlpool Owner's Manual & Installation Guide
WARNING: Always turn off power at the main electrical service panel when servicing your air-whirlpool.
SYMPTOMS
Motor does not start
Motor does not reach full speed
Motor overheats (protector trips)
Pump delivers no water
Low pump capacity
Noisy pump and motor
Leakage of water at shaft
Leaking unions
Vibration noise
Air Bath system does not operate
Blower turns off by itself or
before time elapses
Circuit breaker trips repeatedly
Blower does not manually shut off
Air blower does not function
properly while in the pulse or
wave modes
Aquatic

TROUBLESHOOTING GUIDE

POSSIBLE PROBLEMS
1) GFCI or circuit breaker in OFF position.
2) Fuses blown or thermal overload open.
3) Locked motor shaft.
4) Motor windings burned out.
5) Defective starting switch inside single-phase motor.
6) Disconnected or defective wiring.
7) Low voltage.
1) Low voltage.
2) Wiring too small.
1) Low voltage.
2) Inadequate ventilation.
3) Wiring too small.
1) Jets are closed.
2) Leakage of air into suction system.
3) Impeller clogged.
1) Suction or discharge line partly plugged.
2) Pump running at reduced speed.
3) Impeller clogged.
1) Worn motor bearings.
2) Pumps touching a stationary object.
3) Suction line partly plugged.
4) Pump not supported properly.
5) Low voltage.
1) Shaft seal requires replacement.
1) O-ring missing or damaged.
2) Plumbing in a bind.
3) Loose unions.
1) Tub or tub plumbing is touching tile/wall.
2) Pump is touching framing.
1) No power to air blower.
2) Blower is not plugged in.
3) Control Panel connector to blower is
disconnected.
1) Blower motor overheated and thermal protection
device deactivated motor (possibly low voltage).
2) GFCI tripped.
1) Defective breaker.
2) Short circuit between bath and breaker box.
3) Other times are connected to the same circuit.
1) Defective control panel.
2) Defective blower.
1) Speed of air setting is set too low.
SUGGESTED SOLUTIONS
1) Reset GFCI.
2) Contact your electrician.
3) Contact Aquatic.
4) Contact Aquatic.
5) Contact Aquatic.
6) Check and reconnect if needed.
7) Contact your electrician.
1) Contact your electrician.
2) Contact your electrician.
1) Contact your electrician.
2) Refer to installer/dealer.
3) Contact your electrician.
1) Open jets.
2) Check suction screen for clogs.
3) Clean and unplug.
1) Clean and unplug.
2) See "Motor does not reach full speed."
3) Clean and unplug.
1) Contact Aquatic.
2) Refer to installer/dealer.
3) Clean and unplug.
4) Contact Aquatic. (If you have a remote pump,
refer to installer/dealer.)
5) Contact electrician.
1) Contact Aquatic.
1) Contact Aquatic.
2) Contact Aquatic.
3) Tighten unions.
1) Refer to installer/dealer.
2) Refer to installer/dealer.
1) Reset circuit breakers and GFCI if tripped.
Check fuses and replace if bad.
2) Make sure plug is fully inserted into the outlet.
3) Check and reconnect if needed.
1) Check that blower has sufficient ventilation, and
that the intake to the blower is not blocked, clear
and allow motor to cool down. (Check service &
wire size.)
2) Refer to installer/dealer.
1) Change out breaker.
2) Refer to installer/dealer.
3) Refer to installer/dealer.
1) Refer to installer/dealer. Replace control panel.
2) Refer to installer/dealer. Replace blower.
1) Change the air speed setting to a mid-range
setting before switching to wave or pulse modes.
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