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WARNING: Always turn off power at the main electrical service panel when servicing your tub.
SYMPTOMS
Motor does not start
Motor does not reach full speed:
Motor overheats (protector trips):
Pump delivers no water
Low pump capacity
Noisy pump and motor
Leakage of water at shaft
Leaking unions
Vibration noise
Aquatic
TROUBLESHOOTING GUIDE
POSSIBLE PROBLEMS
1) GFCI or circuit breaker in OFF position.
2) Fuses blown or thermal overload open.
3) Locked motor shaft.
4) Motor windings burned out.
5) Defective starting switch inside single-phase motor.
6) Disconnected or defective wiring.
7) Low voltage.
1) Low voltage.
2) Motor windings connected for wrong voltage.
3) Wiring too small.
1) Low voltage.
2) Motor windings connected for wrong voltage.
3) Inadequate ventilation.
4) Wiring too small.
1) Leakage of air into suction system.
2) Impeller clogged.
1) Suction or discharge line partly plugged.
2) Pump running at reduced speed.
3) Impeller clogged.
1) Worn motor bearings.
2) Pumps touching a stationary object.
3) Suction line partly plugged.
4) Pump not supported properly.
1) Shaft seal requires replacement.
1) O-ring missing or damaged.
2) Plumbing in a bind.
3) Loose unions.
1) Tub or tub plumbing is touching tile/wall.
2) Pump is touching framing.
Serenity DriftBath Owner's Manual & Installation Guide
SUGGESTED SOLUTIONS
1) Reset GFCI (if optional heater is installed, be sure
there are two GFCI circuits.)
2) Contact your electrician.
3) Contact Aquatic.
4) Contact Aquatic.
5) Contact Aquatic.
6) Check and reconnect if needed.
7) Contact your electrician.
1) Contact your electrician.
2) Contact Aquatic.
3) Contact your electrician.
1) Contact your electrician.
2) Contact Aquatic.
3) Refer to installer/dealer.
4) Contact your electrician.
1) Check suction screen for clogs.
2) Clean and unplug.
1) Clean and unplug.
2) See "Motor does not reach full speed."
3) Clean and unplug.
1) Contact Aquatic
2) Refer to installer/dealer.
3) Clean and unplug.
4) Contact Aquatic
1) Contact Aquatic
1) Contact Aquatic
2) Contact Aquatic
3) Tighten unions.
1) Refer to installer/dealer.
2) Refer to installer/dealer.
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