Comcast Internet 2go User Manual page 63

Troubleshooting
continued
Firmware (software update)
To perform a firmware upgrade, do the following:
1. Log in to the Mobile Hotspot browser interface.
2. From the menu bar, choose Device > Software.
The Software Update page appears:
Click Check Now to check for the latest network updates.
3.
4. If the Status field indicates an update is available, connect your Mobile Hotspot
to the AC power adapter and then click Download & Install.
A download progress bar appears. When the download finishes, a message
appears, indicating the download is complete and the Mobile Hotspot must be
restarted to install the update, which will close your network connection and
may take several minutes. A Restart Now button also appears.
NOTE:
The Download & Install button is disabled if the Mobile Hotspot is connected
via a USB cable to a computer. You need to disconnect the USB and then plug
the Mobile Hotspot into the AC power adapter.
5. Click Restart Now. The Install message box appears, asking you to confirm
the restart and install.
6. Choose OK.
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