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Comcast High-Speed 2go Quick Start Manual & Device User Manual

4g mobile broadband device user manual
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Summary of Contents for Comcast High-Speed 2go

  • Page 2: Quick Start Guide

    Quick Start Guide & Device User Manual 4G Mobile Broadband device...
  • Page 4 Here’s your new Comcast 4G Mobile Broadband device! This device is for use with your Comcast High-Speed 2go Mobile Broadband service. It is a USB modem that gives you the ability to access Comcast’s Mobile 4G Service. If you have not yet signed up for Comcast High-Speed 2go, please call 1-800-COMCAST (1.800.266.2278) or go to...

  • Page 5: Minimum System Requirements

    Browser: IE 5.5 (XP), IE 7 (Vista) Package Contents Your Mobile Broadband device package contains the following components: • 4G Mobile Broadband Device • Quick Start Guide & Device User Manual • Comcast Connection Manager Installation CD • USB extension cord...
  • Page 6 Get Up and Running in a Snap Install the Comcast Connection Manager from the Installation CD, or downloaded from http://help.comcast.net/highspeed2go. Insert the 4G Mobile Broadband device into a USB port on your laptop, utilizing the USB extension cord if necessary.
  • Page 7 Install a. Insert the Comcast Connection Manager Installation CD into your laptop. If you don’t have a CD drive, you can download the Comcast Connection Manager software at http://help.comcast.net/highspeed2go. b. If your computer automatically starts running the CD, follow the on-screen instructions for installation and configuration.
  • Page 8 c. Click on next to continue the installation process. d. Read the Service Agreement. If you accept the terms, click on I accept the terms in the Service agreement. Click on next to continue the application installation process. If you do not accept the terms, you will not be able to install the Connection Manager.
  • Page 9 It is recommended that you leave the default settings for the Launch Comcast Connection Manager and Use this as my default Wi-Fi management utility boxes checked. h. Click on Finish in the InstallShield Wizard Completed box to complete...
  • Page 10 If you uncheck the box labeled Launch Comcast Connection Manager, you will have to manually launch the Comcast Connection Manager, instead of having it launch automatically upon PC startup. If you uncheck the box labeled Use this as my default Wi-Fi management utility, the Comcast Connection Manager will not manage your Wi-Fi connections.
  • Page 11 Insert a. Disconnect any active Internet connection before inserting the Comcast 4G Mobile Broadband device. b. Flip the USB plug on the 4G Mobile Broadband device out, and insert it into a USB port on your laptop. c. Windows automatically detects the 4G Mobile Broadband device and installs the drivers.
  • Page 12 Connect a. The Comcast Connection Manager should automatically connect to the Comcast Mobile 4G Broadband Service and complete the setup process. Within 2–3 minutes, the Comcast Connection Manager should display “Connected” status for Comcast Mobile 4G. b. If the Comcast Connection Manager does not display “Connected”...
  • Page 13 The Comcast Connection Manager Help Contents panel displays. In addition to the Comcast Connection Manager Help, you can also refer to the Comcast Connection Manager User Manual, which is available in the Comcast Connection Manager program folder on your computer. You can also visit us online at...

  • Page 14: Troubleshooting

    USB port on your laptop, and that the LED light on your device is on. If not, disconnect and then reconnect the device. 5. If the LED light on your device is not on, or if the Comcast Mobile 4G line in the Comcast Connection Manager Main Window is grayed out, call...
  • Page 16 4G Mobile Broadband Device User Manual...

  • Page 18: Important Safety Information

    4G Mobile Broadband Device overview Thank you for choosing the Comcast 4G Mobile Broadband device. The 4G Mobile Broadband device is a next generation wireless modem that’s designed to work fast. With the 4G Mobile Broadband device, you’ll connect to the Internet without complications. Then you can take the Internet, and everything you do on it, along with you anywhere within the Comcast Mobile 4G service coverage area.
  • Page 19 The device may cause injury if used as a toy. • Only use original accessories or accessories that are authorized by ZTE or Comcast. Using unauthorized accessories may affect your device’s performance, damage your device and violate governmental regulations.
  • Page 20 In aircraft Follow instructions provided by your airline at all times. The device should be powered off before the airplane takes off. Obtain permission from the airline to use the device while on the ground.

  • Page 21: Customer Limited Warranty

    Customer Limited Warranty ZTE USA, Inc. (“Vendor”) offers the original end user purchaser of the enclosed Mobile Broadband device (the “Product”) from a Vendor or an authorized supplier, a personal, nontransferable, limited warranty that during the Warranty Period the Product will be free from defects in material and workmanship under normal use.
  • Page 22 OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. To obtain warranty Service for Products, please call Comcast at 1.866.206.2182 toll-free from anywhere in the continental United States...

  • Page 23: Regulatory Approvals

    to determine the location of the authorized service center nearest you and for the correct procedures for filing a warranty claim. Regulatory approvals This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 24: Specifications

    Specifications Environmental Specifications Operating Temperature 14°F—131°F (-10°C—+55°C) Storage Temperature -40°F—158°F (-40°C—+70°C) Humidity 5% to 95% over operating temperature Vibration Stability 5 Hz to 200 Hz, 1 octave/second Drop 1.5 meter drop, no damage — fully operational Mechanical Specifications Dimensions (W—D—H) 1.4"–...
  • Page 25 transmitter Specifications Type of Multiplexing Normal Output Power 23±1 dBm TX Max Power 23 dBm Frequency Range 2.496 GHz – 2.690 GHz Bandwidth 5 MHz, 10 MHz Occupied Bandwidth 5 MHz, 10 MHz Modulation Method QPSK, 16QAM Conducted Spurious Emission -13 dBm Common RF Impedance 50 Ohms, nominal...
  • Page 26 Receiver Specifications Frequency Range 2.496 GHz – 2.690 GHz Bandwidth 5 MHz, 10 MHz Occupied Bandwidth 5 MHz, 10 MHz Modulation Method QPSK, 16QAM, 64QAM Receiver Sensitivity -88.5 dBm (10 MHz , PUSC, CTC- QPSK-1/2) -82.8 dBm (10 MHz, PUSC, CTC- 16QAM-1/2) -88.4 dBm (10 MHz, FUSC, CTC- QPSK-1/2)
  • Page 27 Hardware Specifications Interface Type Common Air Interface WiMAX Channel Spacing 250 KHz Chip Set Beceem Transmitting (max. data rate) Forward link: 10 Mbps Reverse link: 3 Mbps Supply Voltage Battery Charger (Charging Time) Humidity Current Consumption Sleep/Idle .02 W (40 mA/5v) Average In-use Max.
  • Page 28 Comcast and the Comcast logo are trademarks of Comcast. ZTE and the ZTE logo are trademarks of ZTE. Other marks are the property of their respective owners. Copyrights © 2009 Comcast. Comcast and the Comcast logo are trademarks of Comcast. Other marks are the property of their respective owners.

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