Handling Hold Recalls - Comdial Imression 2022S Reference Manual

GCA70–226
Often, you will have more than one call on hold at your station. You
know that you can retrieve the last call placed on hold simply by pressing
TAP; however, if you do not have line appearance for a line on which
another call is holding, the system provides a way for you to access that
call before servicing the last call that you placed on hold.
• To scan your held calls and retrieve a specific one:
1. Repeatedly press HOLD to scan held call list.
2. Press TAP to retrieve call.
For example, if five calls are holding and you wish to retrieve the second
call you placed on hold, press HOLD three times to scroll from held call
#5 through call #4, call #3, and then to call #2, then press TAP to retrieve
call #2.
NOTE: As you press the HOLD button, your LCD will display
information about the held line that will be answered if you
press the TAP button.
4.2

Handling Hold Recalls

After a call has been on hold for a period of time (set by the installer of
your system), the system will cause four quick hold recall tone bursts to
sound at your telephone and the flash rate of the line button to become
faster.
If the call is on exclusive hold, it will revert to normal hold after the hold
recall period (you will hear four short tone bursts at 12-second intervals).
Calls that revert to normal hold can be picked up from any telephone
with a line appearance for the recalling line (or you can use a
preprogrammed group or directed pick up button).
• If a held line is recalling,
1. Answer/retrieve recall.
2. Press HOLD to place the call on hold at your station and re-
start HOLD timer,
—OR—
press ANS to retrieve the call.
LCD Speakerphone Reference Manual 4 – 3
Placing Calls On Hold