Comdial and FX Series User Manual
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Comdial and FX Series User Manual

Lcd speakerphone station
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DXP, DXP Plus , and FX Series
Digital Communications System
LCD Speakerphone Station User's Guide
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  • Page 1 DXP, DXP Plus , and FX Series Digital Communications System LCD Speakerphone Station User’s Guide unisyn05.cdr...
  • Page 2 This user’s guide applies to the following system and telephone models: System Model: DXP software revision 9C and later. DXP Plus software revision 11A and later. FX Series software revision 12A and later. Telephone Model: Impression 2022S Rev. A and later DigiTech 7700S-** Rev.

  • Page 3: Table Of Contents

    GCA70–198 Section ........Page # Introduction .
  • Page 4 Contents Sending And Receiving Non-Verbal Messages ..5–1 Using The Messaging Feature ....5–1 Using LCD Messaging ......5–2 Sending An LCD Message .
  • Page 5 GCA70–198 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override)....9–5 9.10 Setting The Volume Control ..... . 9–6 9.11 Setting Your Personal Ringing Tones .
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  • Page 7: Understanding What The Lights Mean

    GCA70–198 Introducing The Telephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or a function that is not listed in this guide, consult the Impression / DigiTech LCD Speakerphone Reference Manual (your system attendant should have several copies).
  • Page 8 Introducing The Telephone Next to an INTERCOM button: — Steady green with a quick flash = you are using your intercom. Winking red = an LCD message is set on your telephone for others to receive when calling. Flashing orange = another station is calling you. Next to a fixed feature or programmable feature button: —...
  • Page 9 GCA70–198 Auxiliary LCD Alphanumeric Jack Display Button Transfer/ Conference Button Speaker Mute Button Speaker Button Volume Control Message Waiting Light Hold Button DigiTech LCD Speakerphone unisyn12.cdr Mute Light Speaker Light Message Waiting Light Hold Light Intercom Light Impression LCD Speakerphone Introducing The Telephone Interactive Buttons (NOT programmable)

  • Page 10: Using The Lcd Abbreviations

    Introducing The Telephone Using The LCD Abbreviations The following chart identifies the abbreviations on your LCD screen and provides a brief definition of each feature. For more detailed information see the Impression / DigiTech LCD Speakerphone Reference Manual, GCA70–226. Abbreviation Feature ACCT Account ALERT...
  • Page 11 GCA70–198 Abbreviation Feature CFWD Call Forward CAMP Camp On CLEAR Clear Features Stores a button that clears a currently Clear CONF Conference DARK Dark (contrast) Makes LCD screen darker. DISP Display Do Not Disturb Makes your station appear busy to other Direct Station Selection EXIT...
  • Page 12 Introducing The Telephone Abbreviation Feature LIGHT Light (contrast) Makes the LCD screen lighter. Message MUSIC Background Music NEXT Next Display NoANS Answer/Forward OPTION Options OVER Override PAGE Paging Zone PARK Park Orbit PCKUP Pickup PERS Personal PRIV Privacy QUERY Button Query RECON Reconnect RING...
  • Page 13 GCA70–198 Abbreviation Feature SAVE Save Number SDIAL Speed Dial SEND Send Transfer Set Feature SOHVA Secure Off- Hook Voice Announce Music Source TAKE MSG Take A Message Sends a non-verbal response to Voice Announce Block Introducing The Telephone Definition Permanently saves last number you dialed.

  • Page 14: Using The Speakerphone

    Introducing The Telephone Using The Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together, such as in a speakerphone, additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too close to a loudspeaker).
  • Page 15 GCA70–198 Introducing The Telephone Raising the volume of the loudspeaker makes it easier for the sound-activated switches in your telephone to select the distant party’s voice. Lowering the volume of the loudspeaker makes it easier for the switches to select your voice. Since the system takes several seconds to provide the best switching, constant sound patterns—such as elongating your words and playing externally-supplied music—may prevent the...
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  • Page 17: Answering Calls

    GCA70–198 Answering Calls Answering Calls To answer a call that is ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is flashing red, press the line button next to it and lift handset.

  • Page 18: Answering A Subdued Off-Hook Voice Announcement (Sohva)

    Answering Calls To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM. 4. Dial 65 through 68 to select ringing zone (1–4) at the location of the bell, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS).

  • Page 19: Forwarding Calls

    GCA70–198 Forwarding Calls To forward calls made to your station, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press SET. 5. Press PERS to forward prime line and intercom calls, —OR— press ALL to forward all calls, —OR—...
  • Page 20 Answering Calls To cancel call forwarding, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press CLR to disable call forwarding. 5. Press SPEAKER to end. 2 – 4 LCD Station User's Guide GCA70–198...

  • Page 21: Making Calls

    GCA70–198 Making Calls Making A Call To make a call, 1. Lift handset, select line (unless your telephone selects it for you) or select INTERCOM, and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call.

  • Page 22: Using Last Number Redial

    Making Calls To cancel queuing before it rings back at your telephone, 1. Lift handset. 2. Press INTERCOM and dial # 6. 3. Hang up handset. If you must enter an account code when making outside calls, 1. Select line. 2.

  • Page 23: Using Speed Dial

    GCA70–198 Using Speed Dial To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you have programmed the number at the second level of a DSS button, press SHIFT before pressing button. 2. When called party answers, lift handset. To dial personal or system speed dial numbers from your keypad, 1.

  • Page 24: Making A Subdued Off-Hook Voice Announcement (Sohva)

    Making Calls Making A Subdued Off-Hook Voice Announcement (SOHVA) To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, hang up. 4.

  • Page 25: Making A Paging Announcement

    GCA70–198 Making A Paging Announcement To send a paging announcement, 1. Lift handset. 2. Press INTERCOM, then dial 70–77 for zones 1–8 [in the default mode code 70 (zone 1) provides an all-call function], —OR— press a preprogrammed PAGE button. 3.

  • Page 26: Camping On At A Busy Station And Waiting For An Answer (Call Waiting)

    Making Calls Camping On At a Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting message to the telephone and wait on the line for an answer (you must be using the handset for this feature to work.) To activate call waiting when you hear a busy signal, 1.

  • Page 27: Camping On At An Idle Station And Waiting For An Automatic Callback

    GCA70–198 Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity.

  • Page 28: Camping On At A Busy Station And Waiting For An Automatic Callback

    Making Calls Camping On At A Busy Station And Waiting For An Automatic Callback To camp on at any busy station, 1. Press CAMP. 2. Your telephone immediately disconnects. When the station you called becomes available, your telephone will ring with five short tone bursts.

  • Page 29: Placing Calls On Hold

    GCA70–198 Placing Calls On Hold Holding Calls To place a call on hold, 1. Press HOLD. 2. Hang up handset. To return to a call that is on hold, 1. Lift handset and press line button with flashing light, —OR— press TAP.
  • Page 30 Placing Calls On Hold To retrieve a held call at another station, 1. Lift handset. 2. Press INTERCOM and dial # 90. 3. Dial extension number of station that has the held call, 4. Answer call. To answer a call at the extension receiving held call, 1.

  • Page 31: Using Call Park

    GCA70–198 Using Call Park To park a call, 1. When on a line, press INTERCOM. 2. Dial S, then dial park orbit access code (91–99 for orbit 1–9). If chosen orbit is busy, dial a different orbit number. 3. Hang up handset. 4.
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  • Page 33: Sending And Receiving Non-Verbal Messages

    GCA70–198 Sending And Receiving Non-Verbal Messages Sending And Receiving Non-Verbal Messages Using the Messaging Feature To turn on the message-waiting light and broken dial tone at an idle telephone, 1. Press INTERCOM. 2. Dial 3. Dial extension number of the station you want to alert. The message-waiting light of that station will flash.

  • Page 34: Using Lcd Messaging

    Sending And Receiving Non-Verbal Messages Using LCD Messaging NOTE: You can set system-supplied messages to display at any calling LCD speakerphone. To turn on LCD messaging, 1. Press INTERCOM. 2. Dial 3. Press # to clear current message if you have one stored. 4.

  • Page 35: Sending An Lcd Message

    GCA70–198 Sending And Receiving Non-Verbal Messages Sending An LCD Message To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixed RESPONSE MESSAGE button to send a preselected message (Call [your name], for example) to the other telephone, —OR—...
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  • Page 37: Transferring Calls

    GCA70–198 Transferring Calls Transferring Outside Calls To announce a call before transferring it, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE (this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Upon answer, announce the call. 5.
  • Page 38 Transferring Calls To make a hot transfer, 1. Answer call. 2. Press TRANSFER/CONFERENCE (this automatically places the call on hold). 3. Dial extension number of telephone to receive the transfer or press the DSS button for that extension. 4. Announce call. 5.

  • Page 39: Conferencing Calls

    GCA70–198 Conferencing Calls Conferencing Stations Together To set up a conference call that includes any combination of outside lines and intercom parties, 1. Make first call. 2. Press TRANSFER/CONFERENCE (this places the on hold). 3. Select next line and make next call. 4.
  • Page 40 Conferencing Calls To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press the line button of the remaining party. To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1.

  • Page 41: Programming Your Telephone

    GCA70–198 Programming Your Telephone Storing DSS Numbers To store extension numbers at DSS buttons, 1. Press OPTIONS. 2. Press NEXT until DSS option appears, 3. Press DSS. 4. Press programmable button to choose storage location. 5. Dial extension number. 6. Press next programmable button and dial another extension number.

  • Page 42: Storing Feature Buttons

    Programming Your Telephone Storing Feature Buttons To store special-purpose feature buttons, 1. Press OPTIONS. 2. Press NEXT until FEAT option appears. 3. Press FEAT. 4. Press NEXT until the feature you want is displayed. 5. Press desired feature button. 6. Press programmable button to choose storage location. 7.

  • Page 43: Programming Speed Dial Numbers

    GCA70–198 Dial message number (01-30) from list of messages provided by your system attendant or installer. 5. Press # to save programming. 6. Press SPEAKER to end. 7. Label button location. Programming Speed Dial Numbers To store an outside number as a speed dial number, 1.
  • Page 44 Programming Your Telephone To store an intercom number as a speed dial number, 1. Press INTERCOM. 2. Dial 3. Press the button you want to program. 4. Press INTERCOM, —OR— press 8 to preselect intercom. 5. Enter the intercom number you want to store (up to 16 digits that can include # and ).

  • Page 45: Setting A Reminder Alert

    GCA70–198 Setting A Reminder Alert To set a reminder alert at your telephone, 1. Press OPTIONS. 2. Press NEXT until the ALERT option appears. 3. Press ALERT. 4. Press 1 or 2 to select available alert designation; if you have already programmed an alert for 1, press 2 to set a second alert condition.
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  • Page 47: Using The Other Telephone Features

    GCA70–198 Using The Other Telephone Features Adjusting The Display Contrast To adjust the display contrast, 1. Press OPTIONS. 2. Press NEXT until the DISP option appears. 3. Press DISP. 4. Your display will read “Contrast Level.” 5. Press LIGHT or DARK once for each degree of change desired. 6.

  • Page 48: Displaying Status Of Busy Lines And Stations (Busy Button Inquiry)

    Using The Other Features Displaying Status Of Busy Lines And Stations (Busy Button Inquiry) To identify the station that occupies a busy line, 1. Press button for busy line. 2. Read your display for intercom number of station that is busy on line.

  • Page 49: Diverting Incoming

    GCA70–198 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your LCD speakerphone to serve as a call divert button.

  • Page 50: Muting Yourtelephone

    Using The Other Features Muting YourTelephone To mute your telephone, 1. Press MUTE (MUTE light turns on). You can still hear distant callers, but they cannot hear you. To speak to the distant party, 1. Press MUTE again (MUTE light turns on). Setting A Do Not Disturb Condition To enable DND, 1.

  • Page 51: Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override)

    GCA70–198 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) To override an in-progress call at another telephone, 1. Make intercom call and hear a busy signal. 2. Dial 03 (all parties will hear several tone bursts). 3.

  • Page 52: 9.10 Setting The Volume Control

    Using The Other Features 9.10 Setting The Volume Control There are four ringer loudness levels (plus an off position). Set the level as follows: 1. While your telephone is on hook and idle, press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire.
  • Page 53 GCA70–198 There are eight group listening loudness levels. Set the level for the current call as follows: 1. While on a call and in the group listening mode, press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire. There are eight headset loudness levels.

  • Page 54: 9.11 Setting Your Personal Ringing Tones

    Using The Other Features 9.11 Setting Your Personal Ringing Tones To select one of the ringing tones, 1. Press OPTIONS. 2. Press NEXT until the RING option appears. 3. Press RING. 4. Press UP or DOWN to choose ring tone in display (a new tone will sound at each up or down press).

  • Page 55: 10.1 Operating Your Telephone

    GCA70–198 Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The DU32X (Impression) or DD32X (DigiTech) DSS/BLF console has additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided in this guide.
  • Page 56 DSS/BLF Console GCA70–198 DD32X DSS/BLF Console 10 – 2 LCD Station User's Guide...

  • Page 57: Publication Index

    GCA70–198 Publication Index Accessing Lines... 3–1 Adjusting Display Contrast ... 9–1 Answering A SOHVA... 2–2 Answering Calls ... 2–1 Background Music ... 9–8 Blocking Voice-Announce Calls... 9–1 Button Programming ... 8–1 Button Query ... 9–2 Busy Button Inquiry ... 9–2 Busy Lines And Stations, Displaying Status ...
  • Page 58 Index Dialing, Speed ... 3–3 Dialing, Last Number ... 3–2 Display Contrast, Adjusting ... 9–1 Displaying Button Functions... 9–2 Displaying Status Of Busy Lines And Stations ... 9–2 Diverting Incoming Calls ... 9–3 Do Not Disturb, Overriding ... 9–5 Do Not Disturb, Setting... 9–4 DSS/BLF Console ...
  • Page 59 GCA70–198 Making A Paging Announcement... 3–5 Making A SOHVA... 3–4 Making Calls ... 3–1 Messaging Feature... 5–1 Messaging, LCD... 5–2 Mute... 9–4 Operating Your Telephone With A DSS/BLF Console... 10–1 Overriding A DND Condition... 9–5 Parking A Call ... 4–3 Paging Announcement, Making A...
  • Page 60 Index Speakerphone, Using The ... 1–8 Speed Dial ... 3–3 Speed Dial Numbers, Programming ... 8–3 Stations, Conferencing ... 7–1 Transferring Calls... 6–1 Understanding What The Lights Mean ... 1–1 Voice Announce Calls, Blocking... 9–1 Volume, Setting... 9–6 I – 4 LCD Station User's Guide GCA70–198...

  • Page 61: Appendix A Quick Reference Guide

    GCA70–198 Appendix A Quick Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone, describes a method to program these codes on your telephone at unused programmable buttons.
  • Page 62 Quick Reference Guide Feature Enable Code Call Forward, INTERCOM Ring-No Answer, + extension All Calls number Call Forward, INTERCOM Ring-No Answer, + extension Personal Calls number Call Park, Orbit INTERCOM 91-99 (91-99) Call Park, Pickup INTERCOM # 91-99 Call Pickup, INTERCOM Directed + extension...
  • Page 63 GCA70–198 Feature Enable Code Line Group 1 INTERCOM 9 Line Groups INTERCOM 80-89 2-11 Line Groups INTERCOM 60-64 12-16 Line Pick Up INTERCOM 65-68 From Any Station, Zones Line Pick Up INTERCOM 69 From Any Station, All Zones Meet-Me INTERCOM 78 Answer Page Message INTERCOM...
  • Page 64 Quick Reference Guide Feature Enable Code Personal INTERCOM Ringing Tones 4 + tone code (1-8) Redial Last Dialed Number Remote Station INTERCOM Disable 05 + extension number Response INTERCOM Message 6 + button + 01-30 Service INTERCOM # Observing 03 + extension number Speed Dial, Station...
  • Page 65 GCA70–198 The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones. Feature Pick Up Last Line Broker’s Call Speed Dial Access Code Saved Number Redial Dial Saved Number TAP Dialing Code Quick Reference Guide Enable Code LCD Speakerphone User's Guide A –...
  • Page 66 NOTES...
  • Page 67 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 68 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–198.06 2/97...

This manual is also suitable for:

Impression 2022sDigitech 7700s seriesDxp seriesDxp plus series

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