Comdial DSU User Manual
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Comdial DSU User Manual

Dsu and dsu ii series digital telephone systems single line proprietary telephone (slps) station
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DSU and DSU II Series
Digital Telephone Systems
Single Line Proprietary Telephone (SLPS)
Station User's Guide
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Summary of Contents for Comdial DSU

  • Page 1 DSU and DSU II Series Digital Telephone Systems Single Line Proprietary Telephone (SLPS) Station User’s Guide...
  • Page 2 This user’s guide applies to the following system and telephone models: System Models: DSU systems with software 20A and later. DSU II systems with software 4A and later. Telephone Models: Impact 8101N-** Rev. A and later. Impact SCS 8201N-** Rev. A and later.

  • Page 3: Table Of Contents

    GCA70–246 Contents Introducing The Single Line Telephone ....1–1 Understanding What The Lights Mean....1–2 Answering Calls.
  • Page 4 Contents Using The Other Telephone Features ....7–1 Using The Recall/Flash Feature ....7–1 Paging .

  • Page 5: Introducing The Single Line Telephone

    GCA70–246 Introducing The Single Line Telephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s various functions. Your proprietary telephone will provide you with single-line operation without the added complexity of monitor or speakerphone requirements. It will give you access to the many useful features provided by your digital communications system.

  • Page 6: Understanding What The Lights Mean

    Introducing The Single Line Telephone Understanding What The Lights Mean The lights on your telephone indicate the status of the messaging feature, incoming calls, and the automatic set relocation feature. – Next to the INTERCOM button: Steady red with a quick flash = you are using your intercom. Flashing red = another station is calling you.

  • Page 7: Introducing The Single Line Telephone

    GCA70–246 Connectors On Bottom Of Telephone Volume Control (for ringer volume only) Line Cord Impact SCS 8201N Single Line Telephone Connectors On Bottom Of Telephone Hold Button Line Cord Impact 8101N Single Line Telephone Single Line Telephone User's Guide 1 – 3 Introducing The Single Line Telephone slips01 Dialpad...
  • Page 8 Introducing The Single Line Telephone Adusting Your Telephone’s Pedestal (Model 8201N only) An adjustable pedestal is provided on your telephone to allow you to select the most comfortable viewing angle. When you receive your telephone, it will be in its lowest position — down flush against the pedestal.

  • Page 9: Answering Calls

    GCA70–246 Answering Calls Answering Calls To answer a call that is ringing at your telephone, 1. Hear your telephone ringing and lift handset. To answer a call that is ringing at any telephone in the system, 1. Hear ringing at other telephone. 2.

  • Page 10: Answering Subdued Off-Hook Voice Announcement (Sohva) Calls

    Answering Calls Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls NOTE: Your telephone may be arranged to receive a subdued off-hook voice announcement (SOHVA). If it is, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear.

  • Page 11: Making Calls

    GCA70–246 Making Calls Getting A Dial Tone Your telephone may be configured to provide an intercom dial tone when the handset is lifted. This arrangement is known as “prime intercom.” It may, however, be arranged to provide outside line dial tone instead. This arrangement is known as “prime line automatic”...

  • Page 12: Waiting For A Line (Queuing)

    Making Calls • To make a call using prime line or idle line preference (your telephone must be arranged for prime line or idle line preference), 1. Lift handset and listen for outside line dial tone. 2. Dial outside number. •...

  • Page 13: Using Speed Dial Numbers

    GCA70–246 Using Speed Dial Numbers • To dial personal speed dial numbers, 1. Lift handset and listen for intercom dial tone. 2. Dial trunk access code and listen for outside dial tone. 3. Press HOLD button. 4. Press desired dial key 1-0. Call will dial automatically. NOTE: If you manually choose a line for dialing, press HOLD before using a speed dial.

  • Page 14: Redialing Last Number Used

    Making Calls Redialing Last Number Used • To redial last number used, 1. Lift handset and listen for intercom dial tone. 2. Dial line group access (9, 81, 82, or 83). 3. Press HOLD button, then dial #. Using Toll Restriction Override (TRO) •...

  • Page 15: Placing Calls On Hold

    GCA70–246 Placing Calls On Hold Holding Calls • To use manual HOLD 1. Press HOLD. 2. Hang up handset. • To return to call on HOLD 1. Lift handset. 2. Press TAP. • To place a call on exclusive HOLD (can be retrieved only by your telephone), 1.
  • Page 16 Placing Calls On Hold • To park a call, 1. When on a line, press INTERCOM. 2. Dial . 3. Dial park orbit access code (91 - 99) for orbit 1–9. If chosen orbit is busy, dial alternative orbit number. 4.

  • Page 17: Transferring Calls

    GCA70–246 Transferring Calls Transferring Outside Calls • To make a screened transfer, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE. 3. Dial station number. 4. Upon answer, announce the call. 5. Hang up the handset (call is transferred). • To make an unscreened transfer, 1.
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  • Page 19: Conferencing

    GCA70–246 Conferencing Conferencing Calls • To conference any combination of inside stations and outside lines, 1. Make first call. 2. Press TRANSFER/CONFERENCE. 3. Make next call and press TRANSFER/CONFERENCE to establish conference. 4. Repeat step 2 to add up to two more parties. NOTE: When setting up a conference call with outside lines and inside stations, you must call the outside lines first.
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  • Page 21: Using The Other Telephone Features

    GCA70–246 Using The Other Telephone Features Using The Recall/flash • If your system has been configured for flash, 1. Press TAP to generate a timed flash signal while on line. • If your system has been configured for recall, 1. Press RECALL (TAP) to disconnect as if you had hung up. Paging •...
  • Page 22 Using The Other Telephone Features • To enable the Tracker pager at your station, 1. Lift handset and listen for intercom dial tone. 2. Dial 3. Hang up handset. • To disable the Tracker pager at your station, 1. Lift handset and listen for intercom dial tone. 2.

  • Page 23: Pulse/Tone Switching

    GCA70–246 • To respond when your Tracker Pager displays park orbit dialing code, 1. From any system station, press INTERCOM. 2. Dial displayed orbit code (# 91–99). 3. Retrieve call. Pulse/tone Switching If the local telephone service is pulse (rotary), convert to tone while dialing as follows: press # at point in dialing sequence where conversion to tone is re- quired.

  • Page 24: Using Automatic Call-Back

    Using The Other Telephone Features • To cancel all call forward, 1. Lift handset and listen for intercom dial tone. 2. Dial # 5. NOTE: For each intercom call received during call forward, a ring reminder (short tone burst) will be heard at the called station to remind the user that calls are being forwarded.

  • Page 25: Using Call Waiting

    GCA70–246 Using Call Waiting • To activate call waiting, 1. Make intercom call and receive busy signal. 2. Dial 0 1 (called party hears tone). 3. Wait on line for an answer. • To cancel call waiting, 1. Hang up handset. •...

  • Page 26: Setting Your Personal Ringing Tones

    Using The Other Telephone Features Setting Your Personal Ringing Tones To alter the ring tone of your telephone so you can distinguish its ringing from that of others located close by, 1. Lift handset and listen for intercom dial tone. 2.

  • Page 27: Messaging

    GCA70–246 Messaging Retrieving Messages • To retrieve a message from message desk, 1. Observe flashing message waiting light. 2. Lift handset. 3. Press HOLD or MESSAGE button; connection to message desk is automatic. Sending System-Supplied LCD Messages • To turn on a system supplied LCD message, 1.

  • Page 28: Using Station-To-Station Messaging

    Messaging Using Station-To-Station Messaging • To activate station-to-station messaging, NOTE: Station must have BLF appearance at called station. 1. Make intercom call and hear ring-back tone. 2. Dial 7. BLF light at called station flutters. 3. Hang up handset. • To cancel station-to-station messaging, 1.

  • Page 29: Programming Your Telephone

    GCA70–246 Programming Your Telephone Storing Speed Dial Numbers To store an outside number as a speed dial number, 1. Lift handset and listen for intercom dial tone. 2. Dial 3. Dial 0–9 to choose storage location. 4. Dial 1–4 to select line groups 1–4, or dial 0 to let system select line.
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  • Page 31: Troubleshooting Your Telephone

    GCA70–246 Troubleshooting Your Telephone Symptom INTERCOM light flashing Your messaging is set. Lift handset, then dial # 02 and hang up. Station is ringing with ringer off. MUTE light on MUTE. Error Tone May occur when incorrect extension is (three steady tones) dialed.
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  • Page 33 GCA70–246 Glossary Glossary Automatic callback: System will ring a calling telephone when a busy called telephone becomes idle. Automatic set relocation: The ability of the telephone system to relocate your extension number and restore all previous settings after a physical move has occurred. Busy Lamp Field (BLF): Rows of lights on a telephone that shows which extensions on the system are busy and which ones are not.
  • Page 34 Glossary GCA70–246 Hookflash: Action that occurs when the TAP button is pressed. Needed for activating host system features. Hookswitch: The switch on a telephone which, when depressed manually or by the handset, disconnects a call. Idle line preference: A system configuration that allows a telephone to select the first free line when the handset is lifted.
  • Page 35 GCA70–246 Glossary Queuing: The ability of a telephone system to hold calls when all lines are busy until a line becomes available. Recall/flash feature: Provides a fresh dial tone. This can be accomplished by either pressing a special recall feature button or by using a flash which is a signal generated when you depress and then quickly release the hookswitch.
  • Page 36 Glossary GCA70–246 Zone paging: Paging through the intercoms of some stations or departments in the system. G–4 Single Line Station User's Guide...

  • Page 37: Index

    GCA70–246 Index Publication Index Answering Calls......... 2–1 Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls .
  • Page 38 Index Making A Call ......... . 3–1 Making Calls .
  • Page 39 GCA70–246 Index Telephone Features, Using The Other ......7–1 Telephone, Introducing The Single Line ..... . 1–1 Telephone, Programming Your .
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  • Page 41 Assist Attendant INTERCOM 0 Automatic Callback INTERCOM Ext. Background Music INTERCOM Call Forwarding: All Calls INTERCOM Personal Calls INTERCOM CFOS (DSU II) INTERCOM Call Pickup: INTERCOM Directed Ringing Ext. Group INTERCOM # 4 Call Park INTERCOM Call Waiting INTERCOM EXT.
  • Page 42 Quick Reference Guide Feature To Turn On Night Answer INTERCOM 80 Paging Zone 1 Paging INTERCOM 84 Zone 2 Paging INTERCOM 85 Zone 3 Paging INTERCOM 86 All-Call Paging INTERCOM 87 Meet-Me Paging INTERCOM 88 External Paging INTERCOM 89 INTERCOM (tone 1) INTERCOM (tone 2)
  • Page 43 NOTES...
  • Page 44 NOTES...
  • Page 45 NOTES...
  • Page 46 NOTES...
  • Page 47 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 48 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–246.03 8/97...

This manual is also suitable for:

Scout iiDsu ii seriesImpact 8101n seriesImpact scs 8201n series

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