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Chapter 6: Call Detail Recording
Remote IP Address: IP address for the remote destination Tenor CMS. This will be generated only if the call
is VoIP; if the call is circuit based, this field will be blank. The entry will be in the following format:
xxx.xxx.xxx.xxx.
Origination Trunk ID: Identifies the origination trunk ID of the line that initiated the call. This field will be
blank if no trunk ID is configured. The trunk ID is often configured with an account code.
Call Type: The type of call. Valid entry: 1 = voice, 2 = fax, 3 = modem, 4 = data.
Call Number Type: The called numbering plan used for the call per Q.931. Possible common entries are as
follows: 1 = Public/E.164, 9 = Private.
Incoming Line: If the call is incoming, this field identifies which line the call came in on. Valid entry: 1 =
PBX, 2 = PSTN. This field will be empty if the call is an incoming VoIP call.
Incoming Channel: If the call is incoming, this field identifies which channel the call came in on. Valid entry:
1-31. This field will be empty if the call is an incoming VoIP call.
Outgoing Line: If the call is outgoing, this field identifies which line the call is going out on. Valid entry: 1 =
PBX, 2 = PSTN. This field will be empty if the call is an outgoing VoIP call.
Outgoing Channel: If the call is outgoing, this field identifies which channel the call went out on. Valid entry:
1-31. This field will be empty if the call is an outgoing VoIP call.
Autoswitch Time: This is the date and time the autoswitched occurred (when the call is switched from VoIP
to circuit). The entry will be in the following format: yyyymmddhhmmss where yyyy (4 digits for year), mm
(2 digits for month), dd (2 digits for day), hh (2 digits for hour), mm (2 digits for minutes), ss (2 digits for sec-
onds). If an autoswitch did not occur, this field will be blank.
AutoSwitch Duration: The number of seconds that the autoswitch call was active. Valid entry: xx.
Bad IP Quality Events: The number of bad quality events that occur during a VoIP call. This number deter-
mines the overall quality of the call.
Autoswitch Flag. The terminating side of the autoswitch call initially terminates to the internal autoswitch
agent before the call is actually autoswitched. This termination generates an extra CDR in addition to the orig-
inal call that is autoswitched. This field identifies a call that is terminated to the autoswitch agent, 0 = normal
call, 1 = termination to the autoswitch agent.
The following are CDR fields used in the extended format (1 or 101) only.
Calling Party Number. The number called from. The format will be delivered in whatever format the PSTN
or PBX delivers to the Tenor CMS.
PIN Code. PIN code entered. 14 digits maximum. This field will be blank if a PIN code is not configured.
Remote Call ID #. Unique identification number, generated by the remote-side Tenor CMS, for call record
matching purposes. Only generated for IP calls. For a given IP call, Local Call ID on one Tenor should match
the Remote Call ID of the other.
Local Call ID #. Unique identification number, generated by the local-side Tenor CMS, for call record match-
ing purposes. Generated for all IP calls. For a given IP call, the Local Call ID on one Tenor should match the
Remote Call ID of the other.
6-8
P/N 480-0005-00-15
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