Troubleshooting - HP 263924-002 User Manual

Table 8-1: Troubleshooting
Problem
The local user cannot view the IP Console
Switch on-screen copyright notice.
IP Console Switch on-screen copyright notice is
distorted.
Local user cannot view OSD flag.
Local user cannot activate and/or view the OSD,
and the flag disappears.
The OSD is distorted or not readable on the
local port video display.
HP IP Console Switch User Guide

Troubleshooting

Solution
•
Be sure that the power source is valid.
•
Be sure that the cables are connected
properly.
•
Be sure that the monitor is valid.
•
Be sure that the power source is valid.
•
Be sure that the cables are connected
properly.
•
Be sure that the monitor is valid.
Check the preferences selected in the OSD to
determine if the local port display has been
disabled or set to time out. If the preferences
are set to not display the flag, or to have the flag
time out, then the OSD flag does not display.
•
Be sure that the local port keyboard is
connected properly.
•
Be sure that the keyboard is valid.
Be sure that the monitor supports the refresh
rate to which target server is set.
8
continued
8-1