Comcast Internet 2go User Manual page 35

Mac OS X: Troubleshooting
continued
XFINITY® Connection Manager window is not displayed
on desktop.
If the XFINITY Connection Manager window is not displayed
on your desktop, you may have closed the application and/or
modified the "Automatically run this application at login" setting
under Preferences.
• Look for the XFINITY device icon in your tray and click it to
activate the application.
• Once the application opens, select Preferences from the
XFINITY Connection Manager menu to verify the appropriate
setting for automatically running the XFINITY Connection
Manager application at login.
If the XFINITY device icon is not displayed in your application
tray, make sure that XFINITY Connection Manager has been
properly installed by checking within the Applications folder on
your Mac for the presence of the XFINITY Connection Manager.
• If it is present, point your mouse over the XFINITY
Connection Manager line and click to activate it.
• If the XFINITY Connection Manager is not present in your
Applications folder, you must reinstall the application by
doing the following:
- Access the Finder application, go to File and open a New
Finder Window.
- Go to the Downloads folder and locate Installer.mpkg.
- Double-click Installer.mpkg, and the XFINITY Connection
Manager begins installing.
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