The Small Print - BT Infinity User Manual And Troubleshooting

The small print

Warranty
Your BT Home Hub 3 will arrive fault-free and
will work like it should for the minimum period of
your contract. If during that time it stops working,
and you've followed the advice on page 2, you
should contact us. If we ask you to return it, we'll
decide to replace or repair it – except if the fault's
caused by general use, accidental or deliberate
damage, not using it properly or not following the
instructions in this User guide. If you return it, we
may test it. If it's working, we'll send it back to
you – but you might need to pay our testing and
postage costs. This doesn't affect your legal rights.
Safety and regulatory instructions for your
Openreach modem and BT Home Hub 3
Please read this section carefully before set-up.
Your Hub and Openreach modem will get warm
•
once connected to the power supply. Although
this is normal, you should make sure that your
Hub and Openreach modem have adequate
ventilation to prevent overheating. Never block
the vents on your Hub or Openreach modem.
Don't expose your Hub or Openreach modem to
•
rain, water, moisture or direct sunshine.
• Don't spill liquid on your Hub or Openreach
modem.
• Keep your Hub and Openreach modem away
from sources of heat such as heaters or radiators.
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• Don't try to disassemble or open up your Hub
or Openreach modem yourself. Not only will it
make your warranty void, it may expose you to
dangerous voltage or other hazards.
Before cleaning your Hub or Openreach modem,
•
disconnect its power supply. Use a damp cloth
for cleaning.
For better performance, don't place your Hub
•
or Openreach modem on a television or
computer monitor.
If there's an electrical storm, you must unplug
•
all of your equipment from the electricity supply
and phone sockets.
• The BT Home Hub 3 intentionally generates low-
level radio frequency signals and so there's a
very small risk that it may interfere with sensitive
medical devices, for example a heart pacemaker,
when nearby. If you've any concerns, we recom-
mend that you consult the medical device
manufacturer before using your BT Home Hub 3.
• The plug on the power cable serves as a disconnect
device. Make sure that the power socket you
plug the power cable into is easily accessible and
located as close to the equipment as possible.
Important: please make sure you always use the
power cable supplied with your new Hub – don't
use any other power cable.
Save energy
Please avoid wasting energy while using your
computer, games console or other equipment.
You can set up your computers to go into standby
or low-energy mode automatically. Your Hub has
BT Power Save – see www.bt.com/help/homehub
Please disconnect your Hub from its power supply
when not in use for an extended period (e.g. a
holiday), but remember that when you do so
all connected computers (and any other devices
that use your Hub to connect to your broadband
line) will lose internet access. Remember to
restore power to your Hub before turning on
your computer(s).
How to recycle your equipment
Your Hub is classed as Electrical or Electronic
Equipment, so you shouldn't throw it out
with normal household or commercial waste.
Instead, we recommend you ask your local council
how to recycle it along with your kit. It's all part
of the Waste Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) to recycle products
using the best possible techniques, helping
to minimise the environmental impact, treat
hazardous substances safely and avoid too much
landfill.
Before disposing of any such equipment, we
recommend you reset it to its default settings
– this should remove all your personal settings.
To find out how to reset your Hub to its default
settings, see page 11.
Declaration of Conformance
Declaration of Conformance with European
Community Directive 1999/EC.
This product is intended for use within the
UK for connection to the public telephone
network. This equipment complies with the
essential requirements for Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC. The Declaration of Conformance can
be found at www.bt.com
GNU General Public License
The BT Home Hub 3 contains code that is covered
by the GNU General Public License (GPL).
In accordance with the GPL, BT has made
the relevant code available for download at
www.btyahoo.com/broadband/adhoc_pages/
gplcode.html
Terms and conditions
BT Infinity is covered by terms and conditions.
To review these, go to www.bt.com/terms
Windows is a registered trademark of Microsoft
Corporation in the United States and other
countries.
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