Additional Features - Avaya Media Gateways G250 Overview

Summary of services
Assign telephone numbers and buttons to special features
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Exchange call switching information with older telephone switches that do not support
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VoIP
For more information about Avaya CM software, see Administrator's Guide for Avaya
Communication Manager, 555-233-506.

Additional features

The G250/G350 also provides voice-related features.
Call center capabilities
The G350 supports call center features according to the mode of deployment (see
physical description
Distributed Avaya Enterprise Connect mode. The G350 supports up to ten concurrent call
●
center agents. This configuration is supported by CM 2.0 applications and above.
Standalone mode. The G350 supports a call center application with up to ten concurrent
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agents. This application is supported by CM 2.1 and above.
Note:
The G250 does not support call center features.
Note:
Emergency Transfer Relay (ETR)
The Emergency Transfer Relay (ETR) feature provides basic telephone services in the event of
a power outage or a failed connection to Avaya Communication Manager. Using ETR, you can
connect:
In the G350, the fixed analog trunk port (TRUNK - V701) to the first analog line port
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(LINE - V702)
In the G250-Analog, the fourth fixed analog trunk port (TRUNK - V304) to the first line port
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(LINE - V305)
In the G250-BRI, the fixed analog trunk port (TRUNK - V301) to the first analog line port
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(LINE - V302)
In the G250-DCP, the fourth fixed analog trunk port (TRUNK - V304) to the first line port
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(LINE - V305)
In the G250-DS1, the fixed analog trunk port (TRUNK - V301) to the first line port
●
(LINE - V302)
44 Overview for the Avaya G250 and Avaya G350 Media Gateways
on page 19):
G350