Extron electronics QGE 100 User Manual
  1. Manuals
  2. Brands
  3. Extron electronics Manuals
  4. Media Converter
  5. QGE 100
  6. User manual

Extron electronics QGE 100 User Manual

Quantum graphics encoder
Hide thumbs Also See for QGE 100:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Setup Manual
User Guide
Graphics Encoders
QGE 100
Quantum Graphics Encoder
68-2178-01 Rev. A
01 12

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the QGE 100 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Extron electronics QGE 100

Summary of Contents for Extron electronics QGE 100

  • Page 1 User Guide Graphics Encoders QGE 100 Quantum Graphics Encoder 68-2178-01 Rev. A 01 12...
  • Page 2 Safety Instructions • English Warning Power sources • This equipment should be operated only from the power source indicated on the product. This This symbol is intended to alert the user of important operating and equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third maintenance (servicing) instructions in the literature provided with the (grounding) pin is a safety feature, do not attempt to bypass or disable it.
  • Page 3 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Conventions Used in this Guide Notifications In this user guide, the following are used: CAUTION: A caution indicates a potential hazard to equipment or data. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier. WARNING: A warning warns of things or actions that might cause injury, death, or other severe consequences.

  • Page 5: Table Of Contents

    What is an IP Address? ........49 QGE 100 ............10 Choosing IP Addresses ........49 Connecting the QGE 100 to the Network ..12 Subnet Mask ..........50 Connection Procedure ........12 Pinging for the IP Address ......50 Ethernet Connection Indicators .....
  • Page 6 QGE 100 • Contents...

  • Page 7: Introduction

    • “Viewing computer” (or “your computer”) refers to the computer on which you are viewing the source video that has been encoded by the QGE 100, and on which you load the QGE 100 Administrator and QGE 100 Viewer software.

  • Page 8: Qge 100 Software

    Two software programs are provided with the QGE 100: • The QGE 100 Viewer software enables you to select a QGE on the network and view the desktop of a source computer. You are able to specify viewing parameters, such as full screen or display scaling, as well as enabling mouse and keyboard control of the source computer by the viewing computer in unicast mode.

  • Page 9: Features

    The QGE 100 connects between a source computer and its monitor. A connection is made from the source computer to the DVI-I input on the QGE 100 (as either a DVI or analog signal), and the local monitor is connected to the active loop-out connector on the QGE rear panel.

  • Page 10: Managing The Network

    DHCP enable Operating System Although it has keyboard, mouse, and monitor connections, the QGE 100 is not a PC. It does not have a Windows graphical user interface, and you cannot connect a monitor, keyboard, and mouse directly to it to access any setup features or to control the operating system.

  • Page 11: Edid Management

    In the example illustrated below, a computer capable of producing a UXGA (1600x1200) DVI-D output is connected to a QGE 100. Attached to the Out connector of the QGE is a flat panel LCD monitor capable of displaying signals up to SXGA (1280x1024).

  • Page 12: Supported Source Formats

    UXGA. Digital and Analog Representation If no local monitor is connected, a QGE 100 can represent itself to a graphics card either as a digital display device or an analog display device, but not both simultaneously. A file needs to be downloaded into the QGE 100 to dictate whether the unit appears as an analog or digital device to the graphics card.

  • Page 13: Application Diagrams

    Refer all servicing to DVI-I DVI-I qualified service personnel PC with QGE 100 Viewer software DVI/ DVI/ with Remote Keyboard and Mouse Control Source PC Source PC Figure 4. Diagrams of the QGE 100 Using Multicast and Unicast Streaming QGE 100 • Introduction...

  • Page 14: Installation And Operation

    Installation and Operation This section provides the steps to install the QGE 100. It also describes the front and rear panel components and provides instructions for cabling and operating the encoder. The following topics are included: • Installation Overview Rear Panel Features •...

  • Page 15: Rear Panel Features

    Periph (peripheral) mouse connector — This loop-through connector enables mouse control of the source computer to pass through the QGE 100. Plug the PS/2 mouse of the source computer into this female 6-pin mini DIN connector (indicated on the rear panel by a mouse icon located between this connector and the PC mouse connector).

  • Page 16: Connecting The Source Computer To The Qge 100

    Connecting the Source Computer to the QGE 100 Video data from the source computer is streamed over the network via the QGE 100 to be viewed on another computer or a Quantum Elite processor. The QGE 100 is compatible with both digital and analog computer graphics signals.
  • Page 17 For a digital source computer, connect the DVI source computer monitor • directly to the DVI-I Out port on the QGE rear panel. For an analog source computer: • Connect the provided DVI-A-to-15-pin HD adapter to the analog source computer monitor cable. QGE 100 • Installation and Maintenance...

  • Page 18: Connecting The Qge 100 To The Network

    Connect a standard straight-through Ethernet patch cable (not supplied) between the LAN port on the QGE 100 rear panel to a switch or router that is connected to the same network as your viewing device. (A shielded twisted pair cable is recommended for this connection.) The network port on the router or switch must be capable of...

  • Page 19: Ethernet Connection Indicators

    LED should flicker as the QGE communicates. Connecting Power to the Unit Powering up is the last step in the QGE 100 setup procedure. Always ensure that the QGE 100 is powered up before the source computer. If you power on the QGE after the source computer, the computer may not correctly detect the mouse, keyboard, and monitor.

  • Page 20: Connection Diagrams

    Connection Diagrams The diagrams on the next two pages show how to connect the QGE 100 to a digital and to an analog source computer and to the network. NOTE:...
  • Page 21 PERIPH COM 1 COM 2 QGE 100 Quantum 12V DC IN Graphics 1.5A MAX Encoder Refer all servicing to DVI-I DVI-I qualified service personnel Power Supply DVI Monitor Figure 10. Digital Source Connection Diagram QGE 100 • Installation and Maintenance...
  • Page 22 COM 2 QGE 100 Quantum 12V DC IN Graphics 1.5A MAX Encoder Refer all servicing to DVI-I DVI-I qualified service personnel DVI-A to 15-pin HD Adapter Power Supply Analog Monitor Figure 11. Analog Connection Diagram QGE 100 • Installation and Maintenance...

  • Page 23: Front Panel Features

    Unlit: No data is being transmitted from the source, or no source is connected. • Status LED — This orange LED indicates the internal status of the QGE 100: Lit steadily: The unit is connected to a valid source and is functioning normally.

  • Page 24: Software Configuration And Control

    QGE 100 Viewer — Displays source devices on a viewing computer or other device. Computer System Requirements For either QGE 100 software to function correctly and reliably, it must be installed on a computer that meets or exceeds the following criteria:...

  • Page 25: Installing The Software

    For you to start using the Administrator software, the RJ-45 LAN connector on the QGE 100 rear panel must be connected to a switch or router that is on the same network as your viewing device or computer. (The viewing device can be connected to the same switch or router as the QGE 100 if desired.) See...

  • Page 26: The Qge 100 Administrator Main Application Window

    In the QGE 100 List section, select one of the listed QGEs by clicking on its name to highlight it. Click the button in the Tasks section. The current information on your Connect selected QGE is displayed in the QGE 100 List section; and the Viewer window opens, displaying the current screen of the connected source device (see “The...
  • Page 27 The QGE 100 List section displays information on all QGEs detected by the Administrator software at startup. The figure below shows an example of a QGE 100 List section in which two QGEs are displayed: one connected in multicast mode and one in unicast mode.
  • Page 28 Information for Selected QGE 100 — Displays the name (if any), the IP Address, and the firmware version of the QGE 100 that is selected in the QGE 100 List section. You cannot make changes directly to the fields in this section; to access them, click the button.
  • Page 29 Apply Properties section, click this button to confirm the changes. Status bar — This bar is located at the bottom of the QGE 100 window. The right • section of this bar shows the number of devices that are listed in the QGE 100 List section.

  • Page 30: Viewing A Qge 100 Source

    “Using the QGE 100 Viewer Program” on page 34). You can display the source that is connected to any QGE 100 in the list as follows: Select a QGE in the list that you want to view. Connect the Administrator software to the selected QGE by any of the following...
  • Page 31 <Esc> or <Alt> + <Enter> on the computer keyboard. Tools menu None Toggles mouse and keyboard control on and off (see Mouse & Keyboard “Mouse and Keyboard Control of the Source Computer” on page 41. QGE 100 • Software Configuration and Control...

  • Page 32: Managing The Qge 100 List

    Press <F5> on your computer keyboard. The list is redisplayed and all changed parameters are updated. Saving the list To save the list displayed in the QGE 100 List field as a file on your host computer: From the Connection...
  • Page 33 Add QGE 100 Window Deleting a QGE from the list You can remove QGEs from the QGE 100 List individually or in groups. To delete a device: In the QGE 100 List, select the QGE that you want to delete. To select multiple devices, hold down the <Shift>...

  • Page 34: Logging In And Out (Administrator Level)

    By default, you are logged in at user level when you first open the Administrator software (your current login level is shown on the status bar at the bottom of the QGE 100 window). All fields in the Configure QGE 100 Properties section are grayed-out.

  • Page 35: Configuring A Qge 100

    To change any of the settings described in the following sections, follow this general procedure: Log in at the administrator level. From the QGE 100 List, select the name of the device that you want to configure. If required for the setting you want to change, click the Advanced Network Settings button (located in the Network Settings section of the main window).
  • Page 36 WINS Server DHCP Enabled checked, this server address is detected automatically.) ) Enter a name of 1 to 15 characters for the QGE 100. The name Name Channel Name must start with a letter; the remaining characters can be letters, numerals, or hyphens ( ).
  • Page 37 Configuring UDP multicast settings To use a Quantum Elite processor as a viewing device or to connect the QGE 100 source to multiple viewing devices, you must place the QGE in multicast mode. You can configure multicast connection parameters by making changes to the fields in the Network Settings section of the QGE 100 main window.
  • Page 38 Ensure that the QGE is in multicast mode (see “Configuring UDP multicast settings” on page 31). With both the Quantum Elite and the QGE 100 powered on and connected to the network, open the Quantum Elite software. Select a Quantum on the network to use with the QGE: On the left taskbar of the Quantum Control Software main window, click the button to display the display processors screen.
  • Page 39 Figure 25. Set Up Sources Screen on the Quantum Control Software Main Window For detailed information on setting up sources, see the Quantum Control Software User Guide, available on the Extron website at www.extron.com. QGE 100 • Software Configuration and Control...

  • Page 40: Using The Qge 100 Viewer Program

    For you to start using the QGE 100 Viewer software, the RJ-45 LAN connector on the QGE 100 rear panel must be connected to a switch or router that is connected to the same network as your viewing device or computer. (The viewing device can be connected “Connecting the QGE 100...

  • Page 41: The Qge 100 Viewer Window

    The QGE 100 Viewer Window Figure 26. QGE 100 Viewer Main Window The main window of the QGE 100 Viewer consists of the following major sections: • Source window — (Left pane) Displays the source connected to the selected QGE 100. If no source is connected, this section displays Not Connected •...
  • Page 42 Menus and toolbar The QGE 100 Viewer window contains a menu bar and a toolbar from which you can specify parameters for viewing the displayed source. The following tables describe the options available on the menus and any equivalent toolbar buttons.
  • Page 43 View menu Option Toolbar Icon Description Updates the information in the Channel (QGE 100) Refresh Channel List list in the right pane of the Viewer main window. Scale Places the Viewer source pane in scale mode. In this mode, the source image fills the source (left) pane.

  • Page 44: Connecting To A Qge 100 Source

    List”on page 39). Connecting using the Channel list To connect to a QGE 100 on the Channel list (right pane of the QGE 100 Viewer window): From the Channel list, select a QGE by clicking on its name to highlight it.

  • Page 45: Refreshing The Channel List

    After being closed and reopened, or after a new QGE has been connected to the network, the QGE 100 Viewer software does not automatically update the Channel list. However, if an item on the list has changed or is new, it is displayed in bold until a refresh is performed.

  • Page 46: Learning Dialogs

    Options . The Learning Dialogs window opens, displaying a list of all learning dialogs that the Administrator and QGE 100 Viewer display. The Administrator has six different dialogs to display; the QGE 100 Viewer has two. By default, all learning dialogs are selected.

  • Page 47: Mouse And Keyboard Control Of The Source Computer

    The keyboard and mouse of the computer that is running QGE 100 Administrator or QGE 100 Viewer can be set up to control (emulate mouse and keyboard operation of) the source computer through the QGE 100. This is available only when the QGE is in unicast mode.
  • Page 48 The option remains checked on the menu, and if you click Tools anywhere on the Administrator Viewer window or the QGE 100 Viewer source pane, keyboard and mouse control is reestablished. (You can also select End Keyboard And Mouse...
  • Page 49 To start a session in which your viewing computer controls the keyboard and mouse of the source computer, click anywhere on the Viewer window of the Administrator program or the source pane of the QGE 100 Viewer main window. A red border appears around the source display area.

  • Page 50: Multicast Error Logging

    Special Context Multicast Error Logging Using either the QGE 100 Viewer or Administrator, you can set up the QGE to log error conditions that occur while the encoder is operating in multicast mode. When logging is enabled, the number of recent errors (since last check) and total errors (since logging began) are recorded in the Multicast Errors column of the QGE 100 List on the Administrator main window.

  • Page 51: Reference Information

    Reference Information This section contains reference information about the QGE 100. Topics that are covered include: Specifications • • Part Numbers and Accessories Mounting the QGE 100 Encoder • • IP Addressing • Troubleshooting Performance Specifications Video input Number/signal type ......1 analog VGA-UXGA or digital VGA-WUXGA VGA-WUXGA RGBHV, RGBS,...
  • Page 52 Ethernet default settings ....Link speed and duplex level = autodetected IP address = 172.28.231.98 Subnet mask = 255.255.0.0 Gateway = 0.0.0.0 DHCP = off Program control ......Extron QGE 100 control/configuration software for Windows ® General Power supply ........External Input: 90 VAC to 264 VAC, 50-60 Hz Output: 12 VDC, 1.5 A, 18 watts...

  • Page 53: Part Numbers And Accessories

    Part Numbers and Accessories The following tables list the items that are shipped with the QGE 100, or can be ordered for use with it. If you need replacement parts, contact your Extron representative for assistance (see the last page of this guide for contact information).

  • Page 54: Mounting The Qge 100 Encoder

    Mounting the QGE 100 Encoder The QGE 100 encoder can be placed on a tabletop or mounted in a rack. NOTE: Always use the special QGE 100 rack mounting kit (part number 70-755-01), available separately, to secure the unit to the rack. Mounting instructions are included with the kit.

  • Page 55: Ip Addressing

    If the computer and QGE 100 are directly connected or connected via their own independent network, follow the guidelines below for choosing the IP addresses. However, if you intend to connect your computer and QGE 100 to an existing network, notify the network administrator and ask them to allocate suitable IP addresses.

  • Page 56: Subnet Mask

    Primer” on page 51 for more information. Pinging for the IP Address To access the QGE 100 via the Ethernet port, you need the encoder IP address. If the address has been changed to an address comprised of words and characters, the actual numeric IP address can be determined using the Ping utility.

  • Page 57: Subnetting, A Primer

    “Configuring network settings” in the “Software Configuration and Control” section). When you are setting up the variables for e-mail notification, the QGE 100 encoder is the local device and the e-mail server is the remote device. QGE 100 • Reference Information...
  • Page 58 190.190.2.25 192.190.2.25 ≠ . ≠ .X.X — No match = . ≠ .X.X — No match Match?: = . = .X.X — Match (Same subnet) (Different subnet) (Different subnet) Figure 37. Comparing the IP Addresses QGE 100 • Reference Information...

  • Page 59: Troubleshooting Performance

    Troubleshooting Performance In an ideal QGE 100 system, the source displayed on the viewing device should be virtually indistinguishable from the original source. However, under certain circumstances, you may notice some reduction in performance. This section describes the problems you may encounter and provides suggestions for minimizing or avoiding them.
  • Page 60 The most likely cause of a bottleneck here is placing too much demand on the CPU, so that it cannot decode the QGE data stream quickly enough. If you are using the QGE 100 Viewer, the CPU of the computer should be as fast •...

  • Page 61: Optimizing The Encoder Parameters

    Optimizing the Encoder Parameters Using the QGE 100 Administrator software, you can set the parameters listed below (see “Using the QGE 100 Administrator Program” in the “Software Configuration and Control” section): • Bandwidth Limit — If you are using a large number of QGE 100s or you have a slow or busy network, you can reduce this value, which sets the maximum possible flow of data being streamed onto the network.
  • Page 62 Extron Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

Table of Contents