Download
Share
Print this page
Extron electronics Quantum Ultra Series User Manual
  1. Manuals
  2. Brands
  3. Extron electronics Manuals
  4. Media Converter
  5. Quantum Ultra Series
  6. User manual
Extron electronics Quantum Ultra Series User Manual

Extron electronics Quantum Ultra Series User Manual

Videowall processing systems
Hide thumbs Also See for Quantum Ultra Series:

Advertisement

Quick Links

Download this manual
Quantum Ultra Series
Videowall Processing Systems
User Guide
Video Processors
68-2760-01, Rev. L
04 25

Advertisement

loading
Need help?

Need help?

Do you have a question about the Quantum Ultra Series and is the answer not in the manual?

Questions and answers

Related Manuals for Extron electronics Quantum Ultra Series

Summary of Contents for Extron electronics Quantum Ultra Series

  • Page 1 Quantum Ultra Series Videowall Processing Systems User Guide Video Processors 68-2760-01, Rev. L 04 25...
  • Page 2 Safety Instructions...
  • Page 3 Copyright © 2017-2025 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: •...
  • Page 7 Contents Introduction ............................. 1 About this Guide ..............................1 About the Quantum Ultra Series Videowall Processors ..................1 Quantum Ultra 610 and 305 ...........................1 Quantum Ultra II 610 and 305 ........................2 Quantum Ultra Connect 128 and 84 ......................2 Expansion Systems ............................2 Features ................................2 All Models ...............................2...
  • Page 8 Front Panel Features ...........................99 Replacing Input and Output Cards ........................100 Replacing a Power Supply — Quantum Ultra and Ultra II 610 .................102 Replacing the Primary Power Supply ......................102 Replacing the Redundant Power Supply ....................107 Quantum Ultra Series • Contents viii...
  • Page 9 Reference .............................117 Best Practices for Cleaning Your Extron Products ................... 117 Cleaning Fiber Optic Connectors and Cables .................... 118 Mounting the Quantum Ultra Series ......................... 119 UL Guidelines for Rack Mounting....................... 119 Rack Mounting Requirements ........................120 Rack Mounting Procedure ..........................121...
  • Page 10 Quantum Ultra Series • Contents...
  • Page 11 Introduction This section gives an overview of the Extron Quantum Ultra Series Videowall Processing Systems, describes their significant features, and provides sample application diagrams. The following topics are covered: • About this Guide • About the Quantum Ultra Series Videowall Processors •...
  • Page 12 4K imagery, with best-in-class image upscaling and downscaling. • Supports 4K on one, two, or four connections — The Quantum Ultra Series provides management of 4K video as a single, dual, or quad-path signal, for flexibility when working with 4K sources, peripherals, and displays.
  • Page 13 Service maintenance alerts — System administrators can be notified of fan or power supply failure or when recommended operating temperature is exceeded. • Power save mode — Places the Quantum Ultra Series processor in a low-power state and turns off input and output cards to conserve energy when not in use. •...
  • Page 14 HDMI and DVI displays. • Up to 64 video and graphic windows per output card — The Quantum Ultra Series offers extensive windowing capabilities, with ability to display up to 64 video, image, and clock windows from each output card.
  • Page 15 4K @ 60 Hz signal. • Decodes and displays multiple streamed VNC sources — The Quantum Ultra Series can display streamed content sourced from PCs running a VNC server application. Multiple VNC streams can be presented simultaneously on the videowall for collaborative desktop sharing from local or remote PCs.
  • Page 16 Select audio for a Dante network using Extron VCS - Videowall Configuration Software or remotely with SIS™ - Simple Instruction Set commands • Compatible with Dante Controller software — Used for setting up and managing Dante-enabled audio products on an audio network. Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 17 7.46 4096 2160 7.96 3840 2160 14.93 4096 2160 15.93 4096 2400 17.69 NOTE: Bandwidth values do not include overhead data required for bus management. The bandwidth per signal is slightly higher. Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 18 Virtual Network Computing (VNC) The Quantum Ultra Series can decode multiple VNC streams from servers loaded on remote desktops. The VNC streams can originate on the same network used for control or on a separate network and accessed using the second LAN port available on the Quantum Ultra Series.
  • Page 19 1 2 3 4 Extron IPCP Pro 250 xi IP Link Control Processor 4K PC WiFi 1 2 3 4 4K PC Figure 2. Connection Diagram for a Quantum Ultra 610, HDMI Only Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 20 WiFi 1 2 3 4 IPCP Pro 250 xi IP Link Control Processor 4K PC WiFi 1 2 3 4 4K PC Figure 3. Quantum Ultra 610 Application Diagram with DTP Outputs Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 21 D I R E C T V D I R E C T V Satellite Receiver Satellite Receiver Figure 4. Quantum Ultra II 610 Application Diagram with HD 4K PLUS Inputs and Outputs Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 22 OUT IN 50-60 Hz Extron PC - Top Secret FOX3 T 301 Fiber Optic Transmitter for HDMI, USB, Audio, and Control Figure 5. Quantum Ultra II Application Diagram with FOX3 Fiber Optic Connections Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 23 SELECT SELECT D I R E C T V D I R E C T V Satellite Receiver Satellite Receiver Figure 6. Quantum Ultra II Application Diagram with a Dante Network Connection Quantum Ultra Series Videowall Processing Systems • Introduction...
  • Page 24 Installation and Configuration This section provides the steps to install the Quantum Ultra Series processor. It also describes the rear panel components and provides instructions for cabling. • Installation Steps • Front Panel Features • Rear Panel Features • Input and Output Cards •...
  • Page 25 (see on page 83). Run this program on a computer that is connected to the same network as the Quantum Ultra Series device to assign an IP address to the processor (see the VCS Help File for instructions). NOTE: A gateway IP address is required on the PC running VCS for the Quantum Ultra Series to be detected.
  • Page 26 Quantum Ultra II — Provides status for the SBC fan. • Rear Fans — Provides status for the six rear fans. If any of these fans fails, the LED lights red. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 27 LAN connectors A and B USB system connectors Input and output card slots Figure 10. Quantum Ultra and Ultra II 305, Quantum Ultra Connect 128, and Quantum Ultra Connect 84 Rear Panel Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 28 • A computer with VCS installed, to set up the videowall • A control device such as an IPCP Pro xi control processor for AV control of the Quantum Ultra Series processor • A network with Virtual Network Computing (VNC) servers to stream desktops to the Quantum Ultra Series processor •...
  • Page 29 Above each connector is a mounting screw, which you can use to attach the lacing bracket to the Quantum Ultra Series input and output cards (see the provided LockIt A LockIt Cable HDMI Lacing Bracket Installation Guide card for information on attaching the bracket).
  • Page 30 Maximum output capacity is based on an input-output card configuration with one slot occupied by an input card. Card Locations — Quantum Ultra and Ultra II 610 and 305 When the Quantum Ultra Series processor is assembled at the factory, the cards are installed according to the following rules: •...
  • Page 31 The expansion output and input cards have additional rules for placement in card slots (see Expansion card locations on page 53 for more information on the location of these cards). Inputs The input cards available for the Quantum Ultra Series include: • HDMI (IN4HDMI) — Each card contains four HDMI connectors. •...
  • Page 32 Source Is Scaled Down Figure 11. Example of a Source Displayed Full-Sized and Down-scaled NOTE: Up-scaling (magnification) is achieved by a scaler on the output card (see Source Up-scaling page 43). Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 33 1.1.1 at 30 Hz 1.1.1 mini cation sizes 1.1.1 for one source 1.1.1 1.1.1 1.1.1 1.1.1 Figure 13. Example of One Input at 1080p, 60 Hz, on One Input Card Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 34 1.1.2 1.1.4 mini cation 1.1.2 1.1.4 1.1.2 1.1.4 sizes for one 4K grouped source Figure 16. Example of One 4K Input, 60 Hz, Column or Quad Format, on One Input Card Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 35 Input Rotation The Quantum Ultra Series HDMI and FOX3 input cards can support rotation of two 1920x1080 sources at 60 Hz or one 3840x2160 source at 30 Hz. Additional sources can be rotated, but the processing frame rate is reduced in...
  • Page 36 Processed at 30 Hz Four unique mini cation sizes for one source 1.1.1 1.1.1 1.1.1 1.1.1 Figure 19. Example of One Rotated 1080p Input, 60 Hz, on One Input Card Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 37 Example 2: One rotated 4K input at 60 Hz applied to one input card Processed at 60 Hz 4 unique minification sizes for one source Processed at 30 Hz 8 unique minification sizes for one source Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 38 With HDCP authorization disabled, protected material is not passed. Each input can be set to enable or disable the support of HDCP signals. If HDCP authorization is disabled, the input does not negotiate with the source device and forces the source to transmit only unencrypted video. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 39 Installing more IN SMD 100 cards in the chassis increases the total number of streams that can simultaneously be decoded. Hundreds of IP stream definitions can be viewed simultaneously on an output, depending on the number of IN SMD 100 cards installed. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 40 • MPEG4 part 2 ASP (less than 10 Mbps) • MPEG4 part 10 (AVC) H.264 BP, MP, HiP up to level 4.2 (<62.5 Mbps, 1 sec) • JPEG over RTP Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 41 Unicast RTP over RTSP over HTTP (RTP and RTSP interleaved over TCP on port 80) — Used where RTP is interleaved with RTSP over HTTP and is used to navigate fire walls that allow HTTP (ports 80 or 8080 are open). Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 42 A to IN4FOX3 board output A ( • Input B ( ) is available to transmit a 4K @ 60 Hz uncompressed signal if using an uncompressed card. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 43 Outputs The Quantum Ultra Series HDMI, HDMI 4K PLUS, FOX3, DTP, and Dante output cards integrate all inputs to be displayed in a layout that is defined using the control software (see the VCS Help File for information on using the program to set up displays).
  • Page 44 AVERTISSEMENT : Le produit émet une lumière invisible en continu (conforme à la classe 1) qui peut être dangereux pour les yeux, à utiliser avec précaution. Branchez la protection contre la poussière dans l’ensemble émetteur/récepteur lorsque le câble fibre optique est débranché. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 45 HDBT mode — Passes video signals, and allows bidirectional RS-232 and IR control between the DTP output card and HDBT sink devices via the OVER TP control connectors ( ). Remote power is not supported. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 46 13 for an application example using the OUT32AT card. A A A B B B OUTPUTS QUANTUM OUT32AT Primary output connector Redundant output connector Figure 29. Dante Output Card Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 47 1. On the Extron web page, hover over the Download tab at the top of the page. 2. From the Featured Software list, select Dante Controller (see figure on the next page). Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 48 Figure 31. Dante Controller Download Button 4. On the Download Center page, fill in the required fields. If you need an Insider ID, see your Extron representative. 5. Click the Download dantecontroller.exe button. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 49 2. From the Help drop-down list at the top of the page, select Online Help or Offline Help. Output Resolution Table The following table shows all the output resolutions and refresh rates supported on Quantum Ultra Series, and which connectors on the output cards support each resolution.
  • Page 50 A canvas contains a grid diagram in which each cell shows the following information about a display on the videowall: 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 Figure 33. Canvas Cell Contents Example Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 51 • Display number (displays are numbered horizontally on the canvas, • Name of the Quantum Ultra Series device to which the display is connected ( Displays on a videowall can be connected to different processors. • Number of the output card slot on the chassis, followed by the output connector number to which the display is connected ( •...
  • Page 52 Two Output Cards Used in one Canvas A maximum of 10 canvases can be defined for each Quantum Ultra Series chassis, with each canvas able to support up to 128 window presets associated with it. All canvases (output groups) must be operating at refresh rates that are factors of each other to be properly supported by the HyperLane bus (for example, 60 Hz and 30 Hz or 50 Hz and 25 Hz).
  • Page 53 1.1.2, 1.1.3, and 1.1.4. (Additional windows can be assigned to other cards.) Output Channel 1.1.1 Windows 1 through 64 (all available windows) Figure 37. Example of All Available Windows Assigned to One Output Channel Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 54 1.10.4 Example 5: One 4K quad output at 60 Hz 1.10.1 1.10.2 1.10.3 1.10.4 Figure 39. Maximum Number of Output Signals Per Output Card at Different Resolutions and Refresh Rates Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 55 Output Rotation The Quantum Ultra Series standard HDMI output cards can support rotation of two 1920x1080 outputs at 60 Hz or one 3840x2160 output at 30 Hz. When rotation is enabled, only outputs 2 and 4 are addressable if the resolution pixel clock is less than 165 MHz and only output 4 is addressable if the output resolution is greater than 165 MHz (see the following examples).
  • Page 56 (see figure 43 on the next page for an example). See the VCS Help File for instructions on adjusting to compensate for mullion and overlap. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 57 You must use VCS to set up the Quantum Ultra Series chassis. However, you can use SIS to reset the IP address of LAN port A from the default (192.168.254.254) without interacting directly with the embedded operating system interface.
  • Page 58 4. Connect the TP or fiber cable to the DTP or FOX3 receiver as usual. 5. Connect a serial cable from the endpoint to the device to be controlled. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 59 The OUT4FOX3 card has a dedicated UART for each output. The control system opens the TCP session for the associated UART to send the serial data over the fiber. A unique port number (starting at 2001) is assigned to all input and output channels that support RS-232 insertion. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 60 3. Connect a serial cable from the RS-232 and ground pins of the OVER TP connector on the endpoint to the display to be controlled, or connect an IR emitter to the IR and ground pins for IR control of the display. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 61 (see the VCS Help File for detailed configuration instructions). NOTE: The insert connections, whether inserted via Ethernet or captive screw connectors, can support up to a 115,200 baud rate. Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 62 Up to five chassis can be linked using four pairs of expansion cards, so that a Quantum Ultra Series system can be expanded to up to 42 input and output cards. Quantum Ultra Series outputs are genlocked across all processors, maintaining image synchronization and eliminating video tearing.
  • Page 63 QUANTUM IN4HDMI INPUTS QUANTUM IN4HDMI INPUTS QUANTUM IN4HDMI INPUTS QUANTUM IN4HDMI INPUTS QUANTUM IN4HDMI INPUTS QUANTUM IN4HDMI OUTPUTS QUANTUM EXPANSION OUT Figure 49. Locations of Expansion Cards on the Primary Chassis Quantum Ultra Series Videowall Processing Systems • Installation and Configuration...
  • Page 64 4. If desired, connect the LAN B port of all of the chassis to a different network for VNC or RSS sources. 5. Use VCS to configure the videowall for the multi-chassis system (see the VCS Help File for more information). Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 65 Operation The Quantum Ultra Series processor is a host device with an embedded operating system. The Control Panel is a program that resides on the Quantum Ultra Series operating system and enables you to perform various setup and maintenance tasks, such as setting the processor IP address, resetting the device, or updating the firmware.
  • Page 66 The Control Panel window also contains the following status panels that enable you to observe status and activity of each major component: Hardware Status Network Interface Status System Status Firmware Status CPU Usage progress bar Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 67 Loading Image Files — Quantum Ultra and Ultra II 305 and 610 You can upload image files from an external USB drive to the Quantum Ultra Series processor to be displayed as sources in windows and incorporated into presets. You can also upload image files using VCS (see the VCS Help File for instructions).
  • Page 68 Figure 55. USB Flash Drive Containing Picture Files 4. On the USB drive, locate the image files to be loaded to the Quantum Ultra Series device and drag or copy them to the Pictures folder on the unit D: Data drive.
  • Page 69 3. Click the Enter button at the bottom of the Change Password window. The following prompt opens, informing you that the unit will reboot and enable write protection for the new password to take effect. Figure 58. Password Reboot Prompt 4. Click OK to reboot. Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 70 Updating Firmware If it becomes necessary to update the firmware on your Quantum Ultra Series processor, you can obtain new firmware at www.extron.com and upload it to the unit. Downloading a Firmware File 1. On the Extron website, hover the mouse pointer over the Download tab (see figure 59,...
  • Page 71 6. On the Firmware Options screen, click Upgrade or Roll back firmware (see figure 62, Figure 62. Selecting Upgrade or Roll Back Firmware 7. On the next screen, click the Browse button and locate the new firmware file. Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 72 9. On the Firmware update screen, click Install (see figure 64, ). The unit may restart to disable write protection before proceeding with the next step. Figure 64. Clicking Install on the Firmware Update Screen Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 73 Figure 66. Restart Prompt after Firmware Update ATTENTION: • Wait until the opening screen appears before performing any other operations. • Attendez jusqu’à ce que l’écran d’accueil apparaisse avant d’effectuer une quelconque opération. Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 74 Network Settings window opens (see figure 67). Figure 67. Network Settings for LAN A Port 2. If desired, enter a name of 1 to 15 characters for your Quantum Ultra Series processor in the Device Name field (see figure 67, ).
  • Page 75 In the event of an absolute system reset, the passwords convert to the default, which is extron. 3. Click the Reset button (see figure 68, ). The following prompt appears: Figure 69. Reset Confirmation Prompt 4. Click OK. The unit reboots and resets. Quantum Ultra Series Videowall Processing Systems • Operation...
  • Page 76 Service Mode In service mode, you can access the Quantum Ultra Series C: and D: drives as well as the operating system Control Panel. To enter service mode: 1. On the Quantum Ultra Control Panel main window, click Service Mode (see figure on page 51).
  • Page 77 2. Click OK. The unit reboots and Write Protection is enabled. Shutting Down the Device If required, use one of the following methods to shut down the Quantum Ultra Series device: • When a keyboard, mouse, and monitor are attached, the processor can be shut down via the Control Panel.
  • Page 78 Processor-initiated Messages When a local event such as a software selection or adjustment takes place, the Quantum Ultra Series processor responds by sending a message to the host. No response is required from the host.
  • Page 79 Error Codes When the Quantum Ultra Series processor receives a valid command, it executes the command and sends a response to the host device. If the unit is unable to execute the command, it returns an error response followed by a carriage return and line feed to the host.
  • Page 80 Input resolution support: 0 = Up to 165 MHz (default), 1 = Up to 300 MHz Input refresh rate priority: 0 = Low, 1 = Normal (default), 2 = High Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 81 RGB color value for source text string or text background — 0-255, in the format {red * green * blue}: First value = red, second value = green, third value = blue. Text size in points — 8 through 251. Default is 8. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 82 Horizontal and vertical size (Limits depend on input or output resolutions.) Response is six digits, padded with zeros. Window mute: 0 = Unmute (default), 1 = Mute window. Window priority position — 001 through 999. Response is three digits padded with zeros. 001 = Front. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 83 Horizontal and vertical position (Limits depend on input or output resolutions.) Response is six digits with leading + or -, padded with zeros. X1& Horizontal and vertical size (Limits depend on input or output resolutions.) Response is six digits, padded with zeros. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 84 Window number: 1 through 999. Response is three digits with leading zeros. 0 = All windows (for window mute only) Window preset number — 1 through 128. Response is three digits padded with zeros. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 85 Canvas number: 1 through 20. Response is two digits with a leading zero. 0 = All canvases (for window mute and preset recall only) Audio mute status: 1 = muted, 0 = unmuted Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 86 = Video signal status: 0 = Video signal not detected, 1 = Video signal detected. = Power save status: 0 = off (full power mode, default), 1 = power save on. = Window border style number: 000 through 127. 000 = No border. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 87 IP configuration is reset to default, and the unit is rebooted to commit and clear video outputs. This command also removes the initial factory-configured serial number password, and resets it to extron. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 88 Vertical frequency: Response format is three digits with leading zeros and one decimal place. Window mute: 0 = Off (unmute) (default), 1 = On (mute window) Input resolution: Horizontal and vertical dimensions. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 89 1 = Sink detected, output not encrypted 2 = Sink detected, output encrypted with HDCP (plugged and encrypted) = Chassis order number in an expansion system: 1 through 5 Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 90 NOTES: • In verbose response mode, the Quantum Ultra Series device returns unsolicited responses for value and setting changes that may result from a signal change, or a setting adjustment made via another interface. The processor can send out a notice of a change in some setting without receiving a query via Example: a PC or a control system.
  • Page 91 If there is no password, Ipu•**** is omitted from the response. KEY: X13# Administrator or user password, 128 characters maximum. / \ | * and space characters are allowed. Passwords are case-sensitive. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 92 Network interface: 1 = LAN A port, 2 = LAN B port. X17& Prefix representing subnet mask bits (subnet mask value in CISG commands). Default = /24, which represents the default subnet mask, 255.255.255.0. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 93 To use the Videowall Configuration Software, download the latest version of the program from the Extron web page and install it on the PC that will be connected to the Quantum Ultra Series device, as described in the following sections. You can also download updates to VCS as they become available. To access the software: 1.
  • Page 94 C:\Program Files (x86)\Extron\Extron VCS. If there is not already an Extron folder in your Program Files x86 folder, the installation program creates it as well. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 95 ) to open the Create New Project screen. Figure 77. VCS New Project Screen 3. Select the radio button for your Quantum Ultra Series device (Quantum Ultra/Quantum Ultra II or Quantum Ultra Connect, NOTE: You cannot proceed without selecting a device type.
  • Page 96 If no network adapters appear on the screen, select the Show All Network Adapters checkbox (see figure 79, Figure 79. Network Adapter Screen c. Click OK ( ) to confirm your selection. The Network Adapter screen closes. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 97 Figure 81. Manually Add Device Window b. In the IP Address field, enter the address of the Quantum Ultra Series device to be connected (see figure 81, c. If necessary, select the Quantum Ultra Series device type from the Device Type drop-down menu ( d.
  • Page 98 64 or SIS commands via USB or RS-232 (see the Setup commands starting on page 80). NOTE: You must configure the IP addresses of the units before continuing. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 99 NOTE: If the IP address of a connected device in the chain is not found, this window indicates which device is missing. Click Cancel ( ) to return to the New Project connection screen. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 100 IP addresses of all the chassis in the chain (see figure 89, Figure 89. Expansion Details List in the System Devices Panel 9. Configure the videowall (see the VCS Help File). Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 101 NOTE: If the Quantum Ultra Expansion line does not appear on the connection screen, add the primary device manually (see If you do not see your device in the Select Device(s) to Add panel page 87). Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 102 4. In the Manually Add Device dialog box, select the Hardware Configuration: Manual radio button (see figure 86, Figure 93. Manually Add Device Dialog Box The card configuration dialog box opens (see figure 94 on page 93). Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 103 Device Type drop-down list. b. Select input and output cards for the secondary chassis slots as needed. c. If the system contains another secondary chassis, select EXPANSION OUT for the last slot. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 104 4. Make the desired changes to the network settings. 5. Click Apply at the bottom of the screen. 6. Click OK on the Update Settings prompt to commit the changes and reboot the unit. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 105 • Swap out a chassis (for example, if one of the units breaks due to a hardware failure). • Create a new expansion system by removing or adding chassis. Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 106 Delete All Files (Retains TCP/IP Settings). The system reboots. After approximately 2 minutes, figure 86 the expansion devices appear listed separately in the device discovery panel, as shown in page 89. Figure 99. Reset Devices Window Quantum Ultra Series Videowall Processing Systems • Remote Configuration and Control...
  • Page 107 1. Insert a coin, such as a penny, in the slot on the front panel lock and rotate it one quarter turn counterclockwise, until the dot above the slot faces Open. LOCK LOCK OPEN OPEN Figure 100. Front Panel Door Lock (Shown in Locked Position) Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 108 Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent access to the panel. • Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur au panneau. NOTE: The thumbscrews cannot be removed completely. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 109 (Quantum Ultra 610 only) Primary power supply C: drive Redundant power supply D: drive Protective cover panel (Quantum Ultra 610 only) System Board Computer (SBC) Figure 102. Front Panels (Behind the Door) Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 110 Replacing Input and Output Cards When you place an order for a Quantum Ultra Series processor, you specify how many input and output cards are loaded when the product is shipped. However, if your application changes, you may want to purchase additional cards from Extron and replace one or more of the original cards.
  • Page 111 NOTE: The card is not completely in place until you hear or feel it snap into the connector at the end of the card. If you do not feel it snap into position, press on it more firmly until you do. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 112 Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur au • panneau. NOTE: The thumbscrews cannot be removed completely from the plates. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 113 4. As you rotate the lever, the power supply slides toward the right. Continue sliding the power supply to the figure 107, right as far as possible (see figure 106, below, and on the next page). Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 114 Slide the power supply unit to the right. Slide the unit out. Figure 106. Rotating the Latch and Sliding the Power Supply to the Right and Out (Quantum Ultra 610) Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 115 Figure 107. Sliding the Power Supply Out (Quantum Ultra II 610) 5. Lift the power supply up slightly and slide it toward you, out of the chassis (see figure 106 on the previous page and figure 107, Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 116 Slide the round end of the lever ( 2 ) between the two pegs ( 1 ) when installing a power supply. Figure 109. Positioning the Lever between the Two Pegs on the Chassis Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 117 6. Attach the metal strip from the failed power supply to the three holes on the front of the replacement power supply, using the three flat-headed screws removed in step 3. 7. Perform steps 6 through 10 of the primary power supply replacement procedure, starting on page 106. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 118 Thumbscrews should be tightened with a screwdriver after both initial installation and subsequent access to the panel. • Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur au panneau. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 119 3. Disconnect the small fan cables (see figure 113, Cables Loosen the thumbscrew. Disconnect the cables. Figure 113. Detaching the Front Fan 4. Slide the fan out. Figure 114. Sliding the Front Fan Out of the Chassis Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 120 Align the new fan with the right wall of the chassis, the tabs facing toward the back and the thumbscrew and cables facing outward, toward you (see figure 116). Slots for tabs. Figure 116. Slots for Tabs in the Back of the Fan Compartment Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 121 Ces disques NE sont PAS interchangeables à chaud et il est impossible de les changer durant le fonctionnement de l’unité. Mettez toujours hors tension le Quantum Ultra avant de retirer un disque. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 122 Les vis doivent être serrées avec un tournevis après la première installation et l’accès postérieur au panneau. 3. Grasp the thumbscrew firmly and pull the drive straight toward you until it is free ( Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 123 64), VCS (see the Quantum Ultra VCS Help File), or SIS (see IP address on page 82). 10. Use the latest project file to connect to the device via VCS and confirm the system is operational. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 124 1. Shut down the unit and disconnect the power. 2. Unplug the lower fan cable from the 3-pin connector at the right front corner of the SBC assembly (see figure 121). Fan Cable Figure 121. Unplugging the Fan Cable Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 125 NOTE: It is not necessary to replace the disk drives whenever you replace the SBC. If either or both drives are functioning adequately, remove them first, then reinstall them after installing the new SBC. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 126 114 for the location). 5. Reinstall the hard drives on the SBC assembly (see Replacing a Disk Drive — Quantum Ultra and Ultra II 610 on page 111). 6. Power the system back on. Quantum Ultra Series Videowall Processing Systems • Maintenance...
  • Page 127 Please contact Extron if you have any questions about the guidelines outlined in this section or if you have a question about cleaning a specific Extron product. Quantum Ultra Series Videowall Processing Systems • Reference...
  • Page 128 3. Insert the swab into either end of the cable. 4. Clean, using a scrubbing motion. 5. Remove the swab using a rotating motion. 6. Using clean, compressed air, blow out the cable until dry. Quantum Ultra Series Videowall Processing Systems • Reference...
  • Page 129 Mounting the Quantum Ultra Series The Quantum Ultra Series processor can be placed on a tabletop or mounted in a rack (recommended). CAUTION: The Quantum Ultra 610 and Ultra II 610 chassis are very heavy. When they are fully populated with input and output cards, their weight can be up to 87 lbs (39.5 kg).
  • Page 130 Ensure that sufficient airflow is provided to satisfy the ventilation requirements of all items of equipment installed in the rack. A ventilation gap of at least 4 inches (10 cm) must be left between the side panel vents of the Quantum Ultra and adjacent surfaces or equipment. Quantum Ultra Series Videowall Processing Systems • Reference...
  • Page 131 Figure 124. Rack Mounting the Quantum Ultra Processor ATTENTION: • Because of the weight of the Quantum Ultra Series processor, you must provide additional support for the unit from the back. • Compte tenu du poids du processeur Quantum Ultra Series, vous devez fournir plus de capacités de support à...
  • Page 132 Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

This manual is also suitable for:

Quantum ultra 610Quantum ultra 305Quantum ultra ii 610Quantum ultra ii 305Quantum ultra connect 128Quantum ultra connect 84