Troubleshooting - Craig CHT921 Owner's Manual

TROUBLESHOOTING GUIDE
Check the followings before requesting service
SYMPTOM POSSIBLE CAUSE
Power AC/DC adapter
not connected
No power
The unit is in Standby mode
Volume in minimum position
The connected device is not
No sound
in payback mode
Input source incorrect
Bass level of the connected
device too high
Sound distortion
Volume level too high
Remote not
The battery is consumed
working
The external device is far from
the unit
Bluetooth
reception failure
Have not paired
POSSIBLE SOULTION
Connect the power AC/DC adapter
Press button to turn on the unit
Raise volume level by pressing the VOL
(Volume) + button
Play the music/movie in the connected
device as usual and make sure the
volume level of it is in high level
Press the SOURCE button repeatedly to
set the input source to the desired mode
Reduce the bass level of the connected
device.
Press the BASS - button on the Sound Bar
to reduce bass level.
Reduce the volume level by pressing
the
VOL (Volume ) - button
Replace with new battery
Put the external BT device close to the
unit
Pair both units as BT pairing page
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