Troubleshooting Guide - Craig CHT940DO Owner's Manual

TROUBLESHOOTING GUIDE

SYMPTOM
No power
No sound
Sound distortion
Remote not working
Poor FM reception
Bluetooth
reception failure
POSSIBLE CAUSE
AC/DC adapter not
connected
The unit is in Standby
mode
Volume in minimum
position
The paired/connected
device is not in payback
mode
Input source incorrect
Bass level of the
connected device too high
Volume level too high
The battery is consumed
The external device is too
far from the unit
Have not paired
14
POSSIBLE SOULTION
Connect the power AC/DC
adapter to AC wall outlet and
unit.
Press the POWER/SOURCE
Button on the unit or the
Button on the remote control
to turn on the unit.
Raise volume level by
pressing the VOL
(Volume) + Button.
Play music/movie in the
paired/connected device as
usual and make sure the
volume level of it is in high
level.
Press the POWER/SOURCE
Button on the unit or press
SOURCE Button on the
remote control repeatedly to
set the input source
to the desired mode.
Reduce the bass level of the
connected device.
Press the BASS - Button on
the Sound Bar to reduce
bass level.
Reduce the volume level by
pressing the VOL (Volume ) -
Button.
Reduce the volume level of
the paired/connected device.
Replace with new battery.
Relocate and unwind the FM
antenna wire.
Put the external BT device
close to the unit.
Pair the unit with the BT
Device as the procedures on
page 11.