Troubleshooting Guide - Craig CHT985 Owner's Manual

CLEANING:
1. To prevent fire or shock hazard, disconnect your unit from the AC wall outlet when cleaning.
2. The finish on your unit may be cleaned with a dust cloth and cared for as other furniture. Use
caution when cleaning and wiping the plastic parts.
3. Mild soap and a damp cloth may be used.

TROUBLESHOOTING GUIDE

SYMPTOM
No power
The adapter is not connected
The unit is in standby mode
No sound or
Volume level in minimum position
sound weak
The paired/connected device
is not in playback mode
Input source incorrect
Volume level too high
Sound distortion/rattle
Remote Control Out of control range
not functioning
The batteries in the Remote Control
are drained
The external BT device is
Bluetooth
too far from the unit
reception failure
BT have not paired
POSSIBLE CAUSE
14
POSSIBLE SOLUTION
Connect the adapter to the unit and
wall outlet
Press and hold the STANDY/SOURCE
Button on the unit or press the
on Remote Control to power on the unit
from standby mode
Raise the volume level by press and
release the + Button on the top of unit
repeatedly
Or press VOL+ Button on Remote Control
Play music/movie in the paired/connected
device as usual and make sure the volume
level of it is in high level
Press the STANDY/SOURCE Button
on the unit or press the SOURCE Button
on the Remote Control repeatedly to
switch to desired mode
Reduce the volume level by press and
release the - Button on the top of unit
repeatedly
Or press VOL- Button on the Remote Control
Reduce the volume level of the paired/
connected device
Point the remote control to the Remote
Sensor on the unit within 16 feet, +/- 30
degree
Replace it by a new button cell
Put the external BT device close to the
unit
Pair the unit with the BT device as page 10
Button