Page 1 StorageWorks SSL1016 tape autoloader Fourth Edition (June 2003) Part Number: 272363-004 This guide provides step-by-step instructions for installation, and is a reference for operation, troubleshooting, and upgrades.
Page 2 © 2003 Hewlett-Packard Company. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3: Table Of Contents
HP Authorized Reseller ........
Page 4 Contents Installation and Configuration .........23 Preparation .
Page 5 Transporting Tape Cartridges ..........68 Storing Tape Cartridges .
Page 6 Contents View Status Information ..........101 Move Tapes .
Page 7 Declaration of Conformity for products marked with the FCC logo - United States only141 Canadian Notice (Avis Canadien) ..........141 Class A Equipment.
Page 8 Contents SSL1016 Tape Autoloader Reference Guide...
Page 9: About This Guide
This reference guide provides information to help you: Install and configure the autoloader Properly use and maintain tape cartridges Operate the autoloader Troubleshoot the autoloader Upgrade or replace Customer Replaceable Units About this Guide topics include: Conventions, page 10 Rack Stability, page 12 Getting SSL1016 Tape Autoloader Reference Guide...
Page 10: Conventions
COMMAND NAMES are uppercase monospace font unless they are case sensitive <monospace, italic font> Underlined sans serif font text: http://www.hp.com Text set off in this manner indicates that failure to follow apply in most cases. Convention SSL1016 Tape Autoloader Reference Guide...
Page 11: Equipment Symbols
Caution: could result in damage to equipment or data. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information. Equipment Symbols The following equipment symbols may be found on hardware for which this guide pertains. They have the following meanings. SSL1016 Tape Autoloader Reference Guide Text set off in this manner indicates that failure to follow directions Any enclosed surface or area of the equipment marked with these...
Page 12: Rack Stability
About this Guide Rack Stability Rack stability protects personal and equipment. WARNING: equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. In single rack installations, the stabilizing feet are attached to the rack. In multiple rack installations, the racks are coupled.
Page 13: Getting Help
Operating system type and revision level Detailed, specific questions HP Storage Website The HP website has the latest information on this product, as well as the latest drivers. Access storage at: http://www.hp.com. From this website, select the appropriate product or solution.
Page 14 About this Guide SSL1016 Tape Autoloader Reference Guide...
Page 15: Overview
Overview The HP StorageWorks SSL1016 Tape Autoloader provides a compact, high-capacity, low cost solution for simple, unattended data backup. The autoloader supports one DLT1, SDLT 320, or Ultrium 460 tape drive and two removable magazines. Each magazine can accommodate up to eight cartridges.
Page 16: Mailslot
Overview Mailslot The autoloader has a manual entry port, the mailslot, which allows you to load or unload a single cartridge. To maintain security, the mailslot can be password protected. Provided that the tape drive is empty, a cartridge can be inserted in the mailslot even if both magazines are completely filled.
Page 17: Status Leds
Status LEDs The status LEDs show autoloader and drive status information. The left, green LED shows ready status information, and the right, amber LED shows fault status information. On/Off Button The On/Off button is a soft key, which means that if the autoloader is moving any cartridges when you press the On/Off button, it finishes moving them before powering off.
Page 18: Rear View
Overview Rear View The fans and connection ports are visible on the back of the autoloader. Figure 4: Autoloader rear view AC power plug Manual magazine eject slot Ethernet connector Cooling Fans The autoloader has a system cooling fan, plus a second fan to cool the power supply.
Page 19: Ethernet Connection
Ethernet Connection The ethernet connection lets you connect the autoloader to a network, enabling remote administration. Via the network, the autoloader can access an SNMP server and a Simple Network Time Protocol (SNTP) time server. The ethernet connection supports File Transfer Protocol (ftp) and Hyper Text Transfer Protocol (http).
Page 20: Internal View
Overview Internal View Figure 5 shows the internal components of the autoloader. The picker sits behind the front panel and mailslot, and can accept and eject cartridges from the mailslot, magazines, and tape drive. The drive carrier assembly (DCA) contains the tape drive, internal power supply, controller board, and cooling fan;...
Page 21: Dca
LCD panel by reading the cartridge barcode labels. The autoloader stores the customized inventory data in its non-volatile memory. For best performance, HP recommends using only HP barcode labels: Part number C9240-67903 for DLT or SDLT cartridges Part number C7970B for Ultrium data cartridges...
Page 22 Overview SSL1016 Tape Autoloader Reference Guide...
Page 23: Installation And Configuration
Installation and Configuration Preparation Make sure that the work area is free from conditions that could cause electrostatic discharge (ESD). See Appendix B, “Electrostatic Discharge,” for additional information. You will need a #2 Phillips screwdriver for rackmount installations. SCSI Bus Requirements The autoloader contains a SCSI interface that supports both Single Ended (SE) and Low Voltage Differential (LVD) communication, however, data transfer rates and SCSI cable lengths will be reduced if an SE connection is used.
Page 24: Scsi Cable And Terminator Requirements
Installation and Configuration The following cables are shipped with your autoloader: 68-pin VHDCI connector to 68-pin VHDCI connector 3 foot (.092 meter) cable 68-pin VHDCI connector to 68-pin VHDCI connector 6 foot (1.83 meter) cable 68-pin VHDCI connector to 68-pin HD connector 6 foot (1.83 meter) cable SCSI Cable and Terminator Requirements If the autoloader is the last device on the SCSI bus you must attach a terminator to the SCSI connector on the back panel of the autoloader.
Page 25: Installation Location
Documentation CD (documents in PDF format) Installation Location Caution: autoloader so that no cooling vents are located directly in front of the unit; this helps minimize the amount of foreign debris entering the tape path. Choose a location that meets the following criteria: Room temperature: 10ºC to 35ºC (50ºF to 95ºF) Power source: —...
Page 26: Required Tools And Hardware For Rackmount Installation
Installation and Configuration Required Tools and Hardware for Rackmount Installation You need a Phillips screwdriver to install your autoloader into a rack. Make sure you have all the necessary parts you need before you begin installation. You need the following parts: 8 clip nuts, plus four additional clip nuts (included with your rack) if using the optional installation rails 2 U-channel brackets with spring clips...
Page 27 To rackmount the autoloader: 1. Use the template that shipped with the library to mark the location of the clip nuts and mounting hardware on the mounting rails of the rack. Figure 6: Measuring with the rack template 2. Install two clip nuts into each front rail of the rack in the hole locations marked using the template.
Page 28 Installation and Configuration c. Hook the curved tabs around the rear rail of the rack 1. d. Align the rail so that the holes are over the previously installed clip nuts 2. e. Secure with two screws 3. Attach the other optional mounting bracket using steps b through e. Figure 7: Installing the optional installation rails SSL1016 Tape Autoloader Reference Guide...
Page 29 5. Attach the two support brackets to the rear of autoloader, tightening screws until snug. Caution: autoloader for proper installation into the U-channel brackets. Figure 8: Attaching the autoloader support brackets SSL1016 Tape Autoloader Reference Guide Be sure the support brackets are aligned straight with the sides of the Installation and Configuration...
Page 30 Installation and Configuration 6. Attach the two rackmount handles 1 to the front of the autoloader, tightening the studs 2 until snug. Figure 9: Attaching the front rackmount handles SSL1016 Tape Autoloader Reference Guide...
Page 31 7. Attach one U-channel bracket to each rear rail of the rack, loosely installing the screws through the clipnuts. (Attach the side of the bracket with only two holes.) Do not tighten the screws. Figure 10: Attaching the U-channel brackets to the rack 8.
Page 32 Installation and Configuration 9. Slide the autoloader in place 1 so that: a. The mounting studs on the front ears of the autoloader slide into the holes between the clip nuts. b. The front ears of the autoloader align with the front clips. c.
Page 33 Figure 13: Rear U-channel bracket screws 15. If additional products are going to be installed below the autoloader, remove the optional installation brackets: a. Remove the two screws securing each bracket to the front of the rack. b. Pull the bracket forward and down, then push back to release the rear tabs. c.
Page 34: Removing The Autoloader From The Rack
Installation and Configuration Removing the Autoloader From the Rack When removing the autoloader from the rack: Always use at least two people. Install the optional installation brackets if there is no device installed below the autoloader. Before powering off the autoloader, remove the magazines. Standalone Installation Use these instructions if you will not be installing your autoloader into a rack.
Page 35: Clearance
2. Install the front standalone bracket cover: a. Place the cover over the autoloader bracket. b. Place the washers over the bracket holes and secure with a screw. c. Repeat for the other side. Figure 15: Installing the front standalone bracket covers Clearance Place the autoloader on a desk, table, or other stable, horizontal surface.
Page 36: Scsi Connection
Installation and Configuration SCSI Connection The SCSI connection lets the host computer communicate with the autoloader. Note: If you do not already have a compatible and available SCSI HBA installed in the host computer, install one before proceeding. Caution: the connectors. Damaged pins will cause the connection to fail. To make the SCSI connection: 1.
Page 37 Figure 16: Attaching the cables Note: The connector on the end of the cable is offset. Make sure that you install it with the correct orientation so that you can fit a terminator or another cable in the other port. 5.
Page 38: Daisy Chaining
Installation and Configuration Daisy Chaining The autoloader does not support daisy chaining with other products. You can daisy chain one additional autoloader using the 68-pin VHDCI connector to 68-pin VHDCI connector 3 foot (.092 meter) cable. You must then install a terminator on the second autoloader.
Page 39 Figure 17: Connecting the power cord Note: Do not power on the host before powering on the autoloader. To power on the autoloader: 1. Push the power switch that is on the back of the autoloader to the on position (the | is pressed).
Page 40: Verification
Test (POST). During the POST, the right (amber) LED flashes rapidly. After the POST, the left (green) LED illuminates steadily, and after approximately three minutes the LCD displays the HP logo and drive type. Do one of the following: If the autoloader powers on successfully, continue configuring the autoloader.
Page 41 The Configuration submenu has the following options: Configuration SCSI ID Ethernet Set IP Dynamic (DHCP) Static Set Subnet Mask Set Gateway Set SNMP Server Set Time Server Time Set Timezone Set Date/Time Change Mode Random Mixed Sequential Seq Cycle Mode Cleaning Tape Auto Clean Tape Location...
Page 42: Scsi Id
Installation and Configuration To configure the autoloader, you must set the following: SCSI ID Ethernet IP address (if you are not using DHCP) SNMP server IP address (for SNMP alerts) Time server IP address (or the timezone, date, and time, if configuring manually) Note: The DLT1 and SDLT autoloaders do not have a battery so if time is manually set,...
Page 43 To set the SCSI ID: 1. On the main menu, scroll to Configuration. Status Commands Configuration Diagnostics Figure 19: Main menu 2. Press Enter. 3. On the Configuration submenu, scroll to SCSI ID. SCSI ID Ethernet Time Change Mode Figure 20: Select SCSI ID 4.
Page 44: Control Mode
Installation and Configuration Control Mode You can set the autoloader to either Random, Mixed, Sequential, or Seq Cycle Mode. The default control mode is Random. Note: If the I/E slot is enabled, the autoloader cannot be used in Mixed or Sequential Mode.
Page 45 To set the control mode: 1. On the main menu, scroll to Configuration. Status Commands Configuration Diagnostics Figure 22: Main menu 2. Press Enter. 3. On the Configuration submenu, scroll to Change Mode. SCSI ID Ethernet Time Change Mode Cleaning Tape Figure 23: Select Change Mode 4.
Page 46: Sequential Mode Operation
Installation and Configuration Note: When you enable the Sequential mode, LUN 1 no longer appears on the SCSI bus. Sequential Mode Operation If you enable the Sequential control mode you must use the Sequential Ops submenu under the Commands menu to operate the autoloader after it has been rebooted.
Page 47: Ethernet
5. On the Sequential Ops submenu, scroll to Resume. 6. Press Enter. Ethernet Ethernet is the method the autoloader uses to access a network. With an Ethernet connection, you can remotely access the autoloader over the network to which it is connected.
Page 48 Installation and Configuration To set a dynamic IP address: 1. On the main menu, scroll to Configuration. Status Commands Configuration Diagnostics Figure 25: Main menu 2. Press Enter. 3. On the Configuration submenu, scroll to Ethernet. SCSI ID Ethernet Time Change Mode Figure 26: Select Ethernet 4.
Page 49: Subnet Mask
9. Reboot to change the IP address. a. Press and hold the power button on the front panel until Power Off appears on the LCD. b. Press the power button again to power on the autoloader. The IP address is changed. To set a permanent IP address: 1.
Page 50: Ip Gateway
Installation and Configuration 3. On the Configuration submenu, scroll to Ethernet. (See 4. Press Enter. 5. On the Ethernet submenu, scroll to Set Subnet Mask. (See 6. Press Enter. 7. At each position of the mask address, scroll to the correct number and press Enter to advance your cursor.
Page 51: Snmp Server
7. At each position of the gateway address, scroll to the correct number and press Enter to advance your cursor. Default Gateway: 016.117.065.001 Figure 30: Setting the gateway address Note: Use Escape to backspace to a previous text box, if necessary. When you have set the gateway address, the autoloader displays Enter to save.
Page 52: Time Server
Installation and Configuration 7. At each position of the server address, scroll to the correct number and press Enter to advance your cursor. SNMP Server: 255.255.255.255 Figure 31: Setting the SNMP server address Note: Use the Escape key to backspace to a previous text box, if necessary. When you have set the server address, the autoloader displays Enter to save.
Page 53: Time
7. At each position of the server address, scroll to the correct number and press Enter to advance your cursor. Time Server: 192.005.044.041 Figure 32: Setting the time server address Note: Use the Escape key to backspace to a previous text box, if necessary. When you have set the server address, the autoloader displays Enter to save.
Page 54 Installation and Configuration 2. Press Enter. 3. On the Configuration submenu, scroll to Time. SCSI ID Ethernet Time Change Mode Figure 34: Select Time 4. Press Enter. 5. On the Time submenu, scroll to Set Timezone. Set Timezone Set Date/Time Figure 35: Select Set Timezone 6.
Page 55 A new timezone screen appears. Timezone: set mins GMT +0:00 Figure 37: New timezone screen 9. Scroll to set the number of minutes’ difference between your local time and Greenwich Mean Time (GMT). 10. Press Enter. The new timezone is set. To set the date and time: 1.
Page 56: Security
Installation and Configuration 7. The first four digits represent the current year. For each digit, scroll to the correct number and press Enter to advance your cursor. Note: Use the Escape key to backspace to a previous text box, if necessary. 8.
Page 57: Set Passwords
2. Press Enter. 3. On the Configuration submenu, scroll to Security. Cleaning Tape Compression I/E Slot Security Figure 41: Select Security 4. Press Enter. 5. On the Security submenu, scroll to Security. If a checkmark appears after the word, the security option is on. If no checkmark appears, the security option is off.
Page 58 Installation and Configuration 5. On the Security submenu, scroll to Set Password. Security Set Password Figure 43: Select Set Password 6. Press Enter. 7. To set a password at the operator level, scroll to Operator. To set a password at the administrator level, scroll to Administrator.
Page 59: Lost Passwords
Note: Use the Escape key to backspace to a previous text box, if necessary. When you have entered six numbers, the autoloader displays Submit Password below the asterisks. 13. Press Enter to submit the password. Password Successfully Changed appears on the LCD. 14.
Page 60 Installation and Configuration SSL1016 Tape Autoloader Reference Guide...
Page 61: Tape Cartridge Usage
Tape Cartridge Usage This chapter describes the magnetic tapes and how to handle them properly. Tape Cartridges Defined The following tables list the types of media supported in each tape autoloader. Table 3: DLT1 Supported Media Media SDLT I DLT IV DLT IV DLT IV DLT IV...
Page 62 Tape Cartridge Usage Table 4: SDLT 320 Supported Media Media SDLT I SDLT I DLT IV DLT IV DLT IV DLT IV DLT I cleaning tape DLT cleaning tape SDLT 1 cleaning tape Note: Ultrium cartridges are not compatible with SDLT drives. Ultrium cartridges are not compatible with the SSL1016 SDLT magazines.
Page 63: Tape Cartridge Maintenance
200 GB (Ultrium 1) data cartridges are blue and provide storage capacity of up to 100 GB (native)/200 GB (compressed). Tape Cartridge Maintenance To greatly reduce the chance of problems with your tape cartridges or damage to your tape drive, use the following guidelines. Inspecting Tape Cartridges Inspect your tapes to identify any potential tape cartridge problems and prevent accidental loss of data or damage to your cartridges.
Page 64 Tape Cartridge Usage 4. If you hear anything on DLT or SDLT cartridges, do not use the cartridge. a. If it doesn't rattle, check the tape leader inside the cartridge. To do this, open the door on the rear of the cartridge by releasing the door lock. Figure 46: Opening the cartridge door SSL1016 Tape Autoloader Reference Guide...
Page 65 b. For SDLT cartridges: The loop should stick up about an eighth of an inch when viewed from the edge; the loop must be a closed loop. If the loop is torn, bent, pulled in, or not sticking up about an eighth of an inch, do not use the tape cartridge.
Page 66 Tape Cartridge Usage c. For DLTtapes: hold the tape cartridge so that the end that is inserted into the tape drive is facing you. On the left side of the tape cartridge you should see a small plastic tab. This is the left reel lock and can break if the cartridge is dropped.
Page 67: Protecting Tape Cartridges
Protecting Tape Cartridges To extend the life of your tape cartridges: Remove dust on the outside of tape cartridges with a damp cloth. Do not use adhesive labels or POST-IT notes on the top, side, or bottom of your tape cartridge. Use only the label provided with each cartridge and slide it in the label slot on the cartridge.
Page 68: Transporting Tape Cartridges
Tape Cartridge Usage Transporting Tape Cartridges To safely transport tape cartridges: Always keep each tape cartridge in its protective plastic case when it is not in the tape drive. When carrying tape cartridges in their cases, always orient the cases so that the grooves in the cases interlock.
Page 69: Using The Write-Protect Switch
Using the Write-Protect Switch All tape cartridges have a write-protect switch to prevent accidental erasure of data. When you enable write-protection, existing data on the tape cannot be overwritten, nor can additional data be appended to the tape. When you disable write-protection, existing data on the tape can be overwritten, and additional data can be appended.
Page 70 Tape Cartridge Usage Table 6: Write-Protect Switch Positions Write-Protect Switch Position Write-Protected (with the hub facing down and the write-protect switch facing you as shown in the switch to the left.) Write-Enabled (with the hub facing down and the write-protect switch facing you as shown in the switch to the right.) Orange...
Page 71: Sdlt 320 Cartridge
SDLT 320 Cartridge Figure 50 illustrates using the write-protect switch. By moving the switch to the left 1, the cartridge is write-protected, and by moving the switch to the right 2, the cartridge is write-enabled. Figure 50: Write-protect switch, SDLT 320 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage...
Page 72: Ultrium Data Cartridge
Tape Cartridge Usage Ultrium Data Cartridge 1 shows the location of the right protect switch. By moving the switch on the bottom of the cartridge to the right, the cartridge is write-protected, and by moving the switch to the left, the cartridge is write-enabled. Figure 51: Write-protect switch, Ultrium SSL1016 Tape Autoloader Reference Guide...
Page 73: Autoloader Operation
Autoloader Operation You can operate the autoloader by any of the following methods: Autoloader front panel — Operate manually to insert and eject tapes and to unload magazines. Ethernet Web Administration — The Ethernet connection lets you perform administrative functions remotely using Web Administration. You can also move tapes within the autoloader through the Ethernet connection.
Page 74: Leds
Autoloader Operation LEDs The LEDs display autoloader and drive status information. When the autoloader is powered on, the left, green LED gives ready status information, and the right, amber LED gives fault status information. Table 7: Indicator Activity Indicator Left (green) Right (amber) The LCD displays a scrolling menu that lets you to access information and execute commands.
Page 75 For SSL1016 Ultrium 460 tape autoloaders, drive logs and drive read/write tests must be accessed using Library & Tape Tools. L&TT is available at: http://www.hp.com/support/tapetools. All the functionality accessed from the scrolling menu is password-protected. Two levels of security are built into the menu. The lower-level security is the operator level and the higher-level security is the administrator level.
Page 76: Front Panel Functionality
Autoloader Operation The administrator password accesses all the available functionality. The operator password accesses all the functionality in the Commands and Status submenus. Front Panel Functionality For most functions, you can use either the front panel or the Web Administration tool through the Ethernet connection.
Page 77: Using Data Cartridges
Using Data Cartridges Typically, when you first install your autoloader, you insert your cartridges into the magazines and then insert the magazines into the autoloader. However, you can insert and eject cartridges individually using the mailslot, or you can eject a magazine, manually insert and remove cartridges, then insert the magazine back into the autoloader.
Page 78 Autoloader Operation After Load cartridge appears on the LCD, a countdown appears. You have 20 seconds to load a cartridge through the mailslot before it relocks. The autoloader automatically loads the cartridge into the tape drive. Note: Only insert the cartridge until you meet resistance. Figure 53: Inserting a cartridge into the mailslot To insert a cartridge to a magazine slot: 1.
Page 79: Moving A Single Cartridge
After Load cartridge appears on the LCD, a countdown appears. You have 20 seconds to load a cartridge through the mailslot before it relocks. The autoloader automatically loads the cartridge into the selected slot. Moving a Single Cartridge To move a single cartridge from one location to another inside the autoloader: 1.
Page 80: Ejecting A Single Cartridge
Autoloader Operation Ejecting a Single Cartridge You can remove a single cartridge from the autoloader by specifying the desired cartridge by barcode or location, or by choosing the cartridge currently in the tape drive. To eject a cartridge by barcode: 1.
Page 81: Removing A Magazine
An hourglass appears on the LCD as the cartridge you want is ejected from the mailslot.Wait until the hourglass disappears from the LCD before pulling out the cartridge. To eject a cartridge from the tape drive: 1. On the main menu, scroll to Commands. 2.
Page 82 Autoloader Operation You will hear a distinctive popping sound as the appropriate magazine is ejected from the autoloader. Left magazine has been ejected or Right magazine has been ejected appears on the LCD. Caution: hands when removing the magazine from the autoloader, supporting the entire length of the magazine.
Page 83: Installing A Magazine
Installing a Magazine To install a magazine: Note: Be sure you are using the proper magazine for your autoloader. DLT/SDLT magazines are not compatible with the SSL1016 Ultrium 460 Autoloader. Ultrium magazines are not compatible with the SSL1016 DLT1 Autoloader or the SSL10106 SDLT 320 Autoloader.
Page 84: Inserting And Removing Cartridges
Autoloader Operation Inserting and Removing Cartridges The magazine must be fully removed to insert and remove cartridges. There are two gears located on both ends of the magazine. Move the slots within the magazine by using these two gears. Use the two openings along the top of the magazine and the four openings along the bottom of the magazine to insert and remove cartridges from the eight slots within each magazine.
Page 85: Manually Removing A Magazine
Manually Removing a Magazine To remove a magazine manually: 1. Power off the autoloader. 2. Place the autoloader on a flat, stable surface. 3. Locate the small rectangular opening on the back of the autoloader behind the magazine that you want to remove. Figure 57: Manually removing a magazine SSL1016 Tape Autoloader Reference Guide Autoloader Operation...
Page 86 Autoloader Operation 4. Carefully insert the end of a small, sturdy tool, such as a jeweler’s screwdriver, about one inch into the opening. On a right magazine, keep the tool as far to the left as you can. On a left magazine, keep the tool as far to the right as you can.
Page 87: Changing The Orientation
Changing the Orientation Any magazine can be configured to fit in the right or left magazine bay. To change the orientation of a magazine: 1. Remove the two screws that attach the handle to the front of the magazine. Figure 59: Removing the screws 2.
Page 88: Viewing Status Information
Autoloader Operation Figure 60: Removing the handle 5. Snap the handle back on the end of the magazine. 6. Install the two screws to attach the handle securely to the magazine. Viewing Status Information From the scrolling menu, you can view the following information: Autoloader status Firmware version Element status...
Page 89: Autoloader Status
Autoloader Status The autoloader status provides information about: Whether a magazine is installed or not SCSI connection activity Ethernet connection activity To view the autoloader status: 1. On the main menu, scroll to Status. Status Commands Configuration Diagnostics Figure 61: Main menu 2.
Page 90 Autoloader Operation A list of messages similar to the following screen appears. Magazines: L Loader: ONLINE Drive: ONLINE Mode: Mixed Barcode Reader: Figure 64: Autoloader status message Table 8: Autoloader Status Messages Magazine L= (no R= (no Loader ONLINE OFFLINE Drive ONLINE OFFLINE...
Page 91: View Firmware Version
View Firmware Version To view the firmware version: 1. On the main menu, scroll to Status. (See 2. Press Enter. 3. On the Status submenu, scroll to Autoloader Info. (See 4. Press Enter. 5. On the autoloader Info submenu, scroll to Version. (See 6.
Page 92: View Element Status
Autoloader Operation View Element Status The element status reports the status of the magazine slots. The status indicates whether a slot contains a cartridge, and which slot is allocated as the cleaning cartridge’s slot. To view an element’s status: 1. On the main menu, scroll to Status. (See 2.
Page 93: View Tape Drive Status
The Element Status screen appears, displaying the barcode label for that cartridge (if an inventory has previously been run). A move command also appears on the screen. Label: DRC101 Move Slot 2 To: Slot 9 Esc to Exit Figure 68: Element status screen a.
Page 94: View Tape Drive Version
Autoloader Operation Table 10: Tape Drive Status Messages SCSI ID Loader LUN Compression Drive Cart View Tape Drive Version To view the tape drive version: 1. On the main menu, scroll to Status. (See 2. Press Enter. 3. On the Status submenu, scroll to Drive Info. (See 4.
Page 95: View Ethernet Information
View Ethernet Information To view Ethernet information: 1. On the main menu, scroll to Status. (See 2. Press Enter. 3. On the Status submenu, scroll to Ethernet Info. (See 4. Press Enter. A list of messages similar to the following screen appears. MAC address: 00-e0-9e-03-0e-39 IP Address...
Page 96: Set Data Compression
Autoloader Operation 3. On the Commands submenu, scroll to Inventory. 4. Press Enter. The autoloader scans the barcodes on all the cartridges present. Note: If no barcode label is present the autoloader checks for the presence or absence of cartridges in all locations. Set Data Compression You can set the autoloader to write data to the tape in its native (uncompressed) format or to compress it.
Page 97: Update Firmware
To change the compression option, press Enter. Update Firmware Autoloader firmware can be updated by using Library & Tape Tools (L&TT). Additional details can be obtained at: http://www.hp.com/support/tapetools Configuration To change any Ethernet configurations, see “Ethernet” in Chapter 2. Import/Export Slot...
Page 98 Autoloader Operation 3. On the Configuration submenu, scroll to I/E Slot. Cleaning Tape Compression I/E Slot Security Figure 75: Configure Import/Export Slot 4. Press Enter. If a check appears next to Import/Export Slot, the I/E slot is enabled. If no checkmark appears, the I/E slot is disabled.
Page 99: Web Administration
Web Administration Many of the same operations performed from the front panel can also be performed remotely using Web Administration. The following browsers are recommended for use with Web Administration: Windows — Internet Explorer 5.0, 5.5, and 6.x — Netscape 4.x and 6.x Linux, Unix —...
Page 100: Default Password
Autoloader Operation Default Password The default user ID is guest. The default password is guest. See “Set Security Option” in this chapter for information on changing the user ID and password. Status information appears on the right side of the home page and every page of Web Administration.
Page 101: View Status Information
View Status Information To view status information from Web Administration, you only have to open it. You do not need to execute any command to see it because the status information appears on the right side of every page. This information is updated automatically every 10 seconds, so the status you see is real-time information.
Page 102 Autoloader Operation Figure 78: Moving tapes using Web Administration SSL1016 Tape Autoloader Reference Guide...
Page 103: Run Inventory
Run Inventory The autoloader automatically runs an inventory when you power it back on or insert a magazine. If you need to run an inventory in addition to this, you can use Web Administration to do it remotely. To run an inventory: 1.
Page 104: Run Diagnostic Tests
Autoloader Operation Run Diagnostic Tests If the status information indicates an error, view the event log. To view the event log: 1. On any Web Administration page, click Diagnostics. Figure 79: Diagnostic page 2. Click View Log. Note: See Chapter 6, “Troubleshooting,” for a list of error messages. When an error message appears in the status information, you may need to run a diagnostic test.
Page 105: Set The System Time
4. While the test is running, you can view the status of the test by clicking View Status. To refresh the status information, click the Back button on your browser, and then click the View Status button again. 5. To save the report, click File, Save As, then navigate to the directory where you want it saved.
Page 106 Autoloader Operation Figure 80: Setting system time To set the date and time: 1. On any Web Administration page, click Configurations. 2. From the month drop-down list, select the current month. 3. From the day drop-down list, select the current day. 4.
Page 107: Change The Scsi Id
Change the SCSI ID If you need to change the autoloader’s SCSI ID, you can do so from the Web Administration tool. To change the SCSI ID: 1. On any Web Administration page, click Configurations. 2. From the drop-down list under SCSI ID, click the number to which you want to set the ID.
Page 108: Set The Control Mode
Autoloader Operation Set the Control Mode To set the control mode: 1. On any Web Administration page, click Configurations. Under Mode, the current mode is selected. Figure 82: Setting the Control Mode 2. To change the mode, click a different option. 3.
Page 109: Set The Compression
Set the Compression Note: Typically you will want to leave this option enabled unless you are backing up data that is already compressed. Attempting to compress compressed data can reduce performance and increase data size. To set the compression: 1. On any Web Administration page, click Configurations. 2.
Page 110: Set The Cleaning Mode
Autoloader Operation Set the Cleaning Mode To enable the Auto Clean function, you must have a slot designated for the cleaning tape cartridge. If you or another user have already designated a slot, that slot’s number appears next to Cleaning Cartridge Location. If a slot has not been designated, the box is empty.
Page 111 To set Auto Clean: 1. On any Web Administration page, click Configurations. 2. If a checkmark appears in the box next to Enable Auto Clean, the option is enabled. To disable Auto Clean, click the box to remove the checkmark. If no checkmark appears in the box next to Enable Auto Clean, the option is disabled.
Page 112: Set The Import/Export Slot
Autoloader Operation Set the Import/Export Slot To set the I/E slot: 1. On any Web Administration page, click Configurations. 2. If a checkmark appears in the box next to I/E Slot, the I/E slot is enabled. 3. If no checkmark appears in the box next to I/E Slot, the I/E slot is disabled. 4.
Page 113: Set Ethernet Configurations
Set Ethernet Configurations When you originally installed the autoloader, you set the Ethernet connections through the front panel. However, you can change them through the Web Administration tool. To change the Ethernet configurations: 1. On any Web Administration page, click Configurations. 2.
Page 114 Autoloader Operation 5. To set the IP address from a permanent address to a dynamic address, click the box next to DHCP, and delete the IP address from the IP address fields. 6. To change the IP address of the subnet mask, gateway, SNMP server, or the time server: a.
Page 115: Set Security Option
Set Security Option When you enable the security option, users must enter a password to access the autoloader’s functionality. A password allows either administrator-level access or operator-level access. (For more information on levels of password-protection, see “Security.”) To set the security option: 1.
Page 116: Set Passwords
Autoloader Operation Set Passwords When you enter your password on the autoloader front panel, there is no associated username. However, when you click any menu heading on the Web Administration’s home page, Web Administration prompts you for a username and password. In Web Administration, you can set up to four usernames and IDs, which can include both alpha and numeric characters.
Page 117: Update The Firmware
Update the Firmware To update the firmware: 1. On any Web Administration page, click Updates. Figure 88: Get system updates 2. Click Browse. 3. Navigate to the location of the firmware update. 4. Click Submit. The autoloader automatically uploads the new code and updates the firmware. Note: A message displays on the LCD to indicate that the update is complete.
Page 118 Autoloader Operation SSL1016 Tape Autoloader Reference Guide...
Page 119: Tape Drive Cleaning
Tape Drive Cleaning Your tape drive read/write head should be cleaned periodically. When cleaning is needed, the drive automatically requests the backup software to perform a cleaning operation. However, you can also initiate cleaning from the front panel as needed. Use a cleaning tape to clean your tape drive.
Page 120: Inserting The Cleaning Tape
Tape Drive Cleaning 9. Press Enter. The selected slot has a ! next to the slot number. 10. To deconfigure the slot, press Enter again. The selected slot no longer has a ! next to the slot number. Inserting the Cleaning Tape There are two methods for inserting the cleaning tape: Load the cleaning tape directly into an ejected magazine and then reload the magazine.
Page 121 If the Auto Clean function is enabled, the autoloader can move the cleaning tape from the magazine slot to the tape drive and, after the cleaning cycle, return it to its slot. If backup software cleaning function is enabled, the software can move the cleaning tape from the magazine slot to the tape drive and, after the cleaning cycle, return it to its slot (for more information, see your backup software’s documentation).
Page 122: Ejecting The Cleaning Tape
Tape Drive Cleaning 7. Press Enter to unload the cleaning tape from the drive. The autoloader moves the tape to its new location. Ejecting the Cleaning Tape You need to eject the cleaning tape from the autoloader under the following conditions: If you do not want to store the cleaning tape in a magazine slot after manually cleaning the tape drive.
Page 123 Caution: unless the cleaning message appears. To clean the tape drive manually: 1. On the main menu, scroll to Command. 2. Press Enter. 3. On the Command submenu, scroll to Cleaning Tape. 4. Press Enter. 5. Log in as Operator. 6.
Page 124: Auto Clean
Tape Drive Cleaning Auto Clean Note: Auto Clean is not supported on Windows 2000 removable storage. The Auto Clean function permits the autoloader to perform the cleaning process automatically without interrupting normal operation. The Auto Clean feature is turned off by default. With Auto Clean enabled, the autoloader monitors the cleaning requirements of the tape drive.
Page 125: Software
6. On the Cleaning Tape submenu, scroll to Auto Clean On/Off. If Auto Clean is enabled, the menu item appears as Auto Clean On. If Auto Clean is disabled, it appears as Auto Clean Off. 7. To change the setting, press the up or down scroll key once. 8.
Page 126 Tape Drive Cleaning SSL1016 Tape Autoloader Reference Guide...
Page 127: Troubleshooting
The autoloader did not See, “Autoloader does not power up. power up.” The LCD has failed. Replace the chassis assembly. The autoloader is Go to the HP support website incorrectly configured for compatibility for the operating requirements: system. http://www.hp.com Drive head is dirty.
Page 128 Troubleshooting Table 13: Suggested Actions for Operational Problems Problem Real Time Clock keeps getting reset/cleared. Probable Cause Backup server isn't For the SDLT and Ultrium capable of sending drives, the backup server data to the drive fast needs to have lots of memory, enough.
Page 129: Error Messages
Table 13: Suggested Actions for Operational Problems Problem Autoloader does not power up. Error Messages Failures can occur while operating the autoloader. They prevent the autoloader from completing a specific action. When a failure occurs, two things can happen: No error message appears, but the autoloader fails to complete the action. If no message appears, you will need to call a service representative to troubleshoot the problem.
Page 130: Understanding Error Messages
Troubleshooting Understanding Error Messages When a failure first occurs, a two-digit error message appears on the front panel of the autoloader. See When viewing the error log from the front panel, the text that appears is similar to the following: Task: Picker Error: 02b9202f Contxt: 03ac/00400100...
Page 131 SSL1016 Tape Autoloader Reference Guide Suggested Repair Power cycle the autoloader and run the Health test. Check HP website for firmware updates. Check SCSI Bus cables and terminators. Make sure the host bus adapter is installed, detected, and configured properly.
Page 132 Verify that the DCA and magazines are properly seated. Power cycle the autoloader. Power cycle the autoloader and run the Health test. Check HP website for firmware updates. No action required. No action required. Install magazine or magazine blank. Try a different magazine or magazine blank.
Page 133 Try to load a different piece of media. If multiple pieces of media fail, contact HP customer support. Verify cartridge does not have labels or other matter placed anywhere on the cartridge except where labels are expected to be placed.
Page 134 If source is the tape drive, verify the tape drive has a cartridge and it was ejected. Power cycle the autoloader. If error continues, contact HP customer support. Verify the magazine is installed correctly into the autoloader. Remove and insert the magazine again.
Page 135 Power cycle the autoloader. Set the autoloader to Home using Web Administration, Command page. Run the Health test. If error continues, contact HP customer support. Look in the front of the autoloader and confirm the picker is full. Power cycle the autoloader.
Page 136 Troubleshooting Table 14: Error Messages Error Message Description Mail slot solenoid error Unknown servo error Error log information event B0 - BF Error events related to the picker not rotating or translating correctly. Unknown motor error Magazine solenoid Magazine present sensor bad Suggested Repair Insert a cartridge into the autoloader via the mail...
Page 137 Verify there are no foreign labels or stickers on the cartridge. If the autoloader always jams going to or from the same magazine, replace the magazine. If jam is random, contact HP customer support. Troubleshooting...
Page 138: Diagnostic Tests
Troubleshooting Diagnostic Tests Table 15 lists the diagnostic tests. Table 15: Diagnostic Tests Test Halt Self Health Picker Magazine Inventory Drive Read/Write Description Cancels any currently running test. Checks the ability of the picker to properly rotate and translate. Verifies that installed magazines function correctly. Verifies picker movement.
Page 139: A Regulatory Compliance Notices
Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Page 140: Class B Equipment
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 141: Ssl1016 Tape Autoloader Reference Guide
Declaration of Conformity for products marked with the FCC logo - United States only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 142: European Union Notice
Regulatory Compliance Notices European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC). Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations): EN 55022 (CISPR 22) - Electromagnetic Interference...
Page 143: Japanese Notice
Regulatory Compliance Notices Japanese Notice SSL1016 Tape Autoloader Reference Guide...
Page 144 Regulatory Compliance Notices SSL1016 Tape Autoloader Reference Guide...
Page 145: Electrostatic Discharge
Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 146: Grounding Methods
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±...
Page 147: C Specifications
Specifications Physical Specifications Table 16: Physical Specifications Height Width Length Weight (without media) Performance Specifications Table 17: Performance Specifications Initialize element status Mean cartridge cycle time Mean cartridge load time Avg load time (after placing cartridge in drive) Max transfer rate Maximum Storage Capacity SSL1016 Tape Autoloader Reference Guide 3.5 inches (8.89 cm)
Page 148: Power Specifications
Specifications Power Specifications Table 18: Power Specifications Line Voltage Line frequency AC input current Power consumption Line discontinuities: Voltage surges Line discontinuities: Voltage spikes 60 Hz system: 90 to 265 VAC; 50 Hz system: 90 to 135 VAC 47 Hz to 63 Hz 60 Hz system: 6.0A (RMS) for 115VAC;...
Page 149: Environmental Specifications
Environmental Specifications Table 19: Environmental Specifications Temperature Range (Dry Bulb) Operating Non-operating Temperature Variation Operating Non-Operating Humidity Operating Non-Operating Gradient Wet Bulb Operating Non-Operating Altitude Operating Non-Operating Acoustic and Noise Limits Table 20: Acoustic and Noise Limits Specification Acoustics SSL1016 Tape Autoloader Reference Guide +10ºC to +35ºC (+50ºF to +95ºF) - 35ºC to + 65ºC (-31ºF to +149ºF) 10ºC (50ºF) per hour...
Page 150: Safety And Regulatory
Specifications Safety and Regulatory The autoloader carries the following Regulatory Agency product safety certifications. Table 21: Regulatory and Product Safety Certifications Description UL Listed Mark TUV GS Mark (Germany) CE Marking (European Union) CUL Mark (Canadian UL) Regulatory Series ID Number Specification UL 1950 (standard for safety of information technology equipment)
Page 151: D Upgrading Or Replacing The Dca
Upgrading or Replacing the This appendix describes how to upgrade or replace the drive carrier assembly (DCA). Configuration and Tools If you replace or upgrade the autoloader DCA, you need to check settings for the DCA and the SCSI bus. You will need a Phillips screwdriver to replace a DCA.
Page 152 Upgrading or Replacing the DCA To remove the DCA: 1. Power off the autoloader. 2. Disconnect all cords and cables from the back of the DCA. 3. Remove the four screws anchoring the DCA to the chassis. Figure 90: Removing the screws on the rear of the chassis SSL1016 Tape Autoloader Reference Guide...
Page 153 4. With one hand, grasp the DCA handle and slide it backward to remove. Being careful not to touch the exposed board on the bottom of the DCA, place your other hand under the DCA to support it and prevent it from falling. Figure 91: Removing the DCA Caution: Figure...
Page 154 Upgrading or Replacing the DCA Figure 92: Bottom of DCA SSL1016 Tape Autoloader Reference Guide...
Page 155: Installing A Dca
Installing a DCA To install a DCA: 1. Put on ground wrist strap and connect to appropriate ground. 2. Grasp the DCA by the handle with one hand and support it underneath with the other hand. Caution: 3. Slide the DCA into the DCA bay 1. Make sure you position DCA correctly; it should slide smoothly.
Page 156 Upgrading or Replacing the DCA SSL1016 Tape Autoloader Reference Guide...
Page 157: Index
HP auto clean autoloader front view internal view IP address rear view status status messages cartridges ejecting inserting into mailslot inserting single moving using cleaning auto manual cleaning tape ejecting inserting storing configuration menu control mode, setting...
Page 158 Index fans, cooling firmware updating view version front panel components default password function keys 16, getting help handles, rackmount, installing height rackmount help, obtaining authorized reseller storage website technical support humidity installation location preparation rackmount SCSI bus requirements standalone verification IP address dynamic, setting setting permanent...
Page 159 SSL1016 Tape Autoloader Reference Guide version technical support, HP temperature non-operating operating text symbols time server time, changing time, setting updating firmware warning rack stability symbols on equipment...
Page 160 Index SSL1016 Tape Autoloader Reference Guide...

HP STORAGEWORKS SSL1016 Reference Manual

1 Overview

2 Installation and Configuration

3 Tape Cartridge Usage

4 Autoloader Operation

5 Tape Drive Cleaning

6 Troubleshooting

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