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4-2 Troubleshooting
If you found the router is working improperly or stops responding,
please read this troubleshooting section first.
Scenario
Router is not
responding to me
when I want to access
it by web browser
Solution
a. Check the connection of the power cord
and network cable of this router. All cords
and cables should be correctly and firmly
inserted into the router.
b. If all LEDs on this router are off, check the
status of the A/C power adapter, and make
sure it's correctly powered.
c. You must use the same IP address range
which the router uses.
d. Are you using MAC or IP address filter? Try
to connect the router by another computer
and see if it works; if not, restore your
router to factory default settings (pressing
the 'reset' button for over 10 seconds).
e. Set your computer to obtain an IP address
automatically (DHCP), and see if your
computer can get an IP address.
f. Do a firmware upgrade (if available) and
see if the issue remains.
g. If all above solutions don't work, contact
the place of purchase for help.
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