Troubleshooting Guide - Blaupunkt SAN JOSE MP41 Owner's Manual

Troubleshooting Guide

The following check will assist in the correction of most prob-
lems which you may encounter with your unit. Before going
through the check list below, refer back to the connection and
operating procedures.
General
Trouble Cause/Solution
• Memorized stations and Leads are not matched
correct time are erased. correctly with the car's
• The fuse has blown. accessory power
• Radio works when the igni- connector.
tion key is the ON, ACC and
Check wiring for short
OFF positions.
circuits.
• No power is being supplied
to the unit.
• The power is continuously
The car doesn't have an
supplied to the unit.
ACC position.
Radio reception
Trouble Cause/Solution
Preset stations are not receiv- The broadcast signal is too
able. weak.
Seek tuning is not possible.
The broadcast signal is
too weak. → Use manual
tuning.
Travel Store feature does not Not enough broadcast fre-
complete storing of six sta- quencies are receivable.
tions.
Also make sure that antenna is connected, extended and dry
inside.
If the above mentioned solutions do not help to improve the
situation, consult your nearest Blaupunkt dealer or in the
United States call 1-800-266-2528 for technical assistance,
parts and service. Call 1-800-950-2528 for dealer referral or
to request product brochure.
E-22
MP3 File Play Troubleshooting
Trouble
Cause/Solution
MP3 Files cannot
• Write MP3 files with the extension
be played. ".mp3" to disc.
• Ensure that files other than MP3
files do not have the extension
".mp3".
• Use discs conforming to ISO9660
level 1/2.
• Confir m that the disc is not
scratched or dirty, and that it is not
upside down.
Folder Name/File
• Use a disc conforming to ISO9660
Name is not cor-
level 1/2.
rectly displayed. • The name contains characters that
could not be handled by the software
used to write the files. Refer to the
instruction manual for the software
and use only characters that can be
handled by the software.
ID3-Tag is not dis-
• Record conforming with ID3-Tag
played.
v1.0/1.1/2.2 or 2.3.
Time elapses be-
• As this unit initially checks all files
fore an MP3 file is
on the disc, some time may be re-
played.
quired before it can start playing a
file if the disc contains many files or
folders or many folder levels.
MP3 files are not
• The files were not written by the write
played in order.
software in the desired playback or-
der.
Prefix digits such as "00"..."99" to the
file names. For details refer to the in-
struction manual for the write soft-
ware.
CD Player Troubleshooting
When problems occur with CD playback, an error message
appears in the display window.
Refer to the table below to identify the problem, then take the
suggested corrective action. If the "SLED ERROR" appears,
return unit to your nearest Blaupunkt dealer.
Message Possible cause Recommended action
Loading/eject error. Press the EJECT
LD/EJ ERROR
button and then
reinsert the disc.
SERVO ERROR Mechanical error. Eject and then reinsert
the disc.
TOC ERROR The disc is dirty, Check the disc and
reversed or not replace with a proper
recorded etc. disc.
FILE ERROR File read failure. Reinsert the disc.
The disc does not contain
music files or the file
extensions are missing.
Add the extension ".mp3"
or ".wma".
Communication Reinsert the disc.
COMM ERROR
error.
• When the disc can not be inserted, press the EJECT button
(See page 2.) and try inserting the disc again. Alternatively,
press the Reset button (See page 21.) and try inserting the
disc again.
• If the disc does not eject after the EJECT button is pressed,
press the Reset button and then press the EJECT button
again.
• CD-R/RW: Quality of the blanks can & do effect the general
operation of the CD player.
• After market CD-R/RW labels: The quality of these labels
vary greatly, and can result in difficulties ejecting a disc us-
ing such labels.