Troubleshooting - Blizzard Lighting Puck RGBAW Manual

Troubleshooting

Symptom Solution
Fixture Auto- Check the fan in the fi xture. If it is stopped or moving
Shut Off slower than normal, the unit may have shut itself off due to
high heat. This is to protect the fi xture from overheating.
Clear the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also
ensure that the 220V/110V switch is in the correct position,
if applicable.
No Light Output Check to ensure fi xture is operating under correct mode, IE
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Chase Speed Check to ensure proper setup of speed adjustment.
Too Fast/Slow
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that moving
parts are not restricted and that unit's ventilation is not
obstructed
Slow Movement Verify that 220V/110V switch is in the correct position, if
applicable. Also check that speed channels are set appropri-
ately.
No Response to Verify that the fi xture is in "Sound Active" mode.
Audio Adjust Audio Sensitivity, If Applicable.
Fixture Not Make sure all connectors are seated properly and securely.
Responding / Use Only DMX Cables.
Responding Er- Install a Terminator.
raticly Check all cables for defects.
Reset fi xture(s).
Intermittant Check lamp for properly installation.
Lamp Relamp, lamp may have reached end of life.
Remote Doesn't Verify remote control cable is installed properly and securely.
Work Verify remote is correct type (CA-9 or other as applicable.)
Fixture Moving Verify proper mode of operation. Is the fi xture in "Auto"
On Its Own mode?
If your problem isn't listed, or if problems persist,
please contact support: support@blizzardlighting.com.
The Puck RGBAW Manual Rev. A
Page 12
Copyright (c) 2011 Blizzard Lighting, LLC