Troubleshooting - Radio Shack 8-in-One Remote User Manual

TROUBLESHOOTING

PROBLEM: LCD (Liquid Crystal Display) begins to fade, does not appear, or the Low
Battery (
SOLUTION: Replace the batteries with four (4) new AAA alkaline batteries (see page 4).
PROBLEM: Red LED and IR (
not respond.
SOLUTION: Be sure to select the correct device key for the device you want to control.Also,
aim the remote at the device not farther than 15 feet away.
PROBLEM: The remote does not control devices or commands are not working properly.
SOLUTION: Try all listed codes for the device. Make sure the device operates with an
infrared remote control.
PROBLEM: TV/VCR combo does not respond properly.
SOLUTION: Use the VCR codes for your brand. Some combo units may require both a TV
code and a VCR code for full operation.
PROBLEM: The remote does not turn on a Sony or Sharp TV/VCR combo.
SOLUTION: These models require TV codes to turn on power. For Sony, use TV code 0000
and VCR code 0032. For Sharp, use TV code 0093 and VCR code 0048.
PROBLEM: Changing channels does not work properly.
SOLUTION: If the original remote control required Enter to be pressed to change channels,
press ENTER on the remote after entering the channel number.
During learning, the remote's display shows an [ERROR] message after pressing
PROBLEM:
and holding a key to be learned.
SOLUTION: A bad capture has occurred.Avoid high-ambient light sources, such as direct
daylight and fluorescent bulbs. Also, try readjusting positions of remote
controls before performing the procedure again. Make sure the key(s) on the
original remote control is (are) operating correctly.
CH+, CH-, and LAST do not work for your RCA TV.
PROBLEM:
SOLUTION: Due to RCA design from 1983 to 1987, only the original remote control will
operate these functions.
PROBLEM: No volume on a second TV.
SOLUTION: Follow instructions in Changing Volume Lock on page 22.
PROBLEM: Cannot find a working code using the instructions in Searching For Your Code.
SOLUTION: See our website www.radioshack.com for help or take the remote to your
local RadioShack store.
PROBLEM: The remote turns on audio devices and controls volume, but does not change
preset channels.
SOLUTION: Some products may need both a Tuner (or Receiver) code and an Audio
Amplifier code for remote control of all features on your audio device.
PROBLEM: Your satellite (DSS) receiver does not respond to the codes listed on page 87.
SOLUTION: Make sure the satellite (DSS) receiver can be operated with an infrared (IR)
remote control and is not set up to receive only radio frequency (RF) signals.
NOTE: If you have any other problems, call customer service at 1-800-763-9232.
)icon appears.
) icon blinks when you press a key, but device does
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Troubleshooting 37