Table of Contents
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Index
adding a 251
answer handling 260
business hours 253
busy call handling 259
call handling 258
configuration 249
configuring basic attibutes 251
mail management 253
queue management 262
setting hours 253
setting up membership 252
setup 250
single call handling 261
huntgroup hours 253
I
ID, server
changing length 343
impedance match, performing
163
impedance, definition 169
in call routing 175
in call routing rules 175
incall routing
Web IP calls 172
incoming call handling 172
incoming ring type 170
information only mailbox 207
installation
ACM Administrator 38
E1 ISDN PRI 415
E1 R2 CAS 403
error messages 38
installation ID 27
installation preparation 23
installation, AltiWare 21
installing
previous AltiWare version 38
installing a Channel Service Unit
(CSU) 141
integrating Exchange Server 359
inter-call delay, setting 205
intercom, enabling 197
Intranet 315
intranet pipe 332
configuring 334
IP addresses
undefined 333
IP Cumulative Traffic Statistics
window 356
IP device range
adding 331
IP dialing table, configuring 336
IP extensions 194
IP network
defining address range 334
IP networks
436 AltiWare ACM 5.1 Administration Manual
defining 332
IP phone
copy from 238
display workgroup status 237
time display 234
IP Phone button 44
IP resource, missing from Current
Resource Statistics window 432
IP Trunk Access 60
ISDN PRI switch mode, setting
136
ISDN setting
TEI 139
ISP 315
J
Jam Bit 8 132
jitter
average statistic 357
Jitter Buffer 315
jitter buffer 330
G.711 330
G.723 330
G.729 330
L
language
DNIS routing to 109
enabling #12 107
rules AltiWare follows 110
setting in extension config 196
languages
configuring extension 107
enabling in AA 106
other, configuring 105
LCR, configuring 352
least cost routing, configuring
352
license
activation & registration 27
licenses (table) 23
limitations
Alti-Mobile Extension 247
line loss, acceptable range 165
line park 217
,
237
line park, configuration 267
line properties
Quantum 199
live call handling, enabling 218
local network
defining 333
location format for trunks 46
log file, security alert 211
logging outbound workgroup calls
205
login 41
login failed, AltiEnterprise Manag-
er 325
logout 41
loop start 169
M
mail forwarding
setting extension for 208
mail management
for extensions 206
for workgroups 286
mailbox 206
information only 207
size 209
255
288
,
,
mailbox capacities 209
,
255
main menu 42
main number 53
making a connection
difficulty with 431
Manager Extension 53
MAX
channel group info 144
MDMF (Multiple Data Message
Format) 200
,
201
measuring Rx level of trunk chan-
nel 164
media path, about 142
MeetMe button 44
MeetMe Conference
appointing an admin 306
configuring 306
e-mail template, modifying
312
overview 305
using 306
menu selection
advanced queue management
301
menu, AltiAdmin main 42
message
length 209
255
288
,
,
maximum number of 209
288
notification 210
,
256
schedule 213
258
,
,
notification for workgroup 289
notification options, setting
212
notification timing, setting 212
notification type 257
,
playback 208
,
255
,
288
retention 209
255
288
,
,
message notification
setting 209
message playback options 208
message waiting
FSK-based 200
tone-based 200
,
288
255
,
,
291
290
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Troubleshooting
