If You Have A Problem; Service; Lubrication; Warranty - Hoover Dubl-Duty Owner's Manual

The RBRC Battery Recycling seal on the
nickel-cadmium (Ni-Cd) battery con-
tained in this product indicates The
Hoover Company is voluntarily partici-
pating in an industry program to collect
and recycle these batteries at the end of
their useful life, when taken out of ser-
vice in the United States or Canada.
The RBRC program provides a conve-
nient alternative to placing used Ni-Cd
batteries into the trash or the municipal
waste stream, which is illegal in some
areas. Please call 1-800-8-BATTERY for
information on Ni-Cd battery recycling in
your area.
The Hoover Company's involvement in
this program is part of our commitment
to preserving our environment and con-
serving our natural resources.

Lubrication

The motor bearings are permanently
lubricated. The addition of lubricant
could cause damage. Therefore, do
not lubricate the motor bearings.
4. If you have a
problem
If a minor problem occurs it usually can
be solved quite easily when the cause
is found by using the check list below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
• Battery not charged
• Recharge battery making sure
cleaner is fully connected to end
of cord (see "Charging cleaner"
section)
Problem: Cleaner won't pick-up
Possible cause
Possible solution
• Collector cup full
• Empty cup
• Nozzle or tools clogged
• Empty cup and clean filter; blot
filter dry
• Low battery charge
• Recharge battery
Problem: Dirt or liquid leaking
from cleaner
Possible cause
Possible solution
• Collector cup overfilled
• Empty cup
• Low battery charge
• Recharge battery

Service

To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of
authorized service outlet
locations (U.S. only) OR -
• checking the Service section of
The Hoover Company on-line at
www.hoovercompany.com
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The
model number appears in the middle of
the back of the cleaner body.)
Full One Year

Warranty

(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner's Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating con-
dition during the warranted period. This
warranty applies when the appliance is
purchased in the United States including
its territories and possessions, or in
Canada or from a U. S. Military
Exchange. Appliances purchased else-
where are covered by a limited one year
warranty which covers the cost of parts
only. This warranty does not apply if the
appliance is used in a commercial or
rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty service
outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of autho-
rized service outlets in the U.S.A.,
phone 1-800-944-9200 OR
visit The Hoovaer Company on-line at
www.hoovercompany.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty ser-
vice outlets, write or phone the
Consumer Response Center, The
Hoover Company, 101 East Maple St.,
North Canton, Ohio 44720. Phone (330)
499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
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