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Edge groomer
replacement
When to replace
The edge groomers, located on both
sides of the front of the cleaner, should
be replaced when they no longer extend
past the surface of the bottom plate.
What to buy
When purchasing edge groomers, ask
for HOOVER part No. 39511004.
3-20
Replacing edge gro o m e r s
Disconnect cleaner from electrical
o u t l e t .
Remove bottom plate as described in
F i g . 3 - 1 3 .
Lift off both old edge groomers and slide
new edge groomers into position as
s h o w n .
Reposition bottom plate and secure with
4 Phillips head screws (Fig 3-18).
4. If you have a
problem
If a minor problem occurs, it usually
can be solved quite easily when the
cause is found by using the check list
below.
Problem:Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Lubrication
The motor is equipped with bearings
which contain sufficient lubrication for
the life of the motor. The addition of
lubricant could cause damage. Do not
add lubricant to motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated
periodically by a Hoover Factory
Service Center or an Authorized Hoover
Warranty Service Dealer (Depot).
Cleaning Effective-
ness Per Amp Rating
This is not an Amp rating. Amps do not
m e a s u re dirt removal, only the amount of
electricity used. Cleaning Eff e c t i v e n e s s
Per Amp is determined by dividing this
model's Cleaning Effectiveness
its Amps.
*
Cleaning Effectiveness is the percent
value obtained from dividing:
(a) the geometric mean of the amount of
embedded carpet dirt removed in
testing under ASTM Test Method
F608-89, by
(b) the value 29 (the geometric mean of
the midpoints of the % dirt pickup
scales selected by Hoover as a
reference for its rating system).
Problem: Cleaner won't pick up
Possible cause
Possible solution
• Broken or worn belt
• Replace belt
• Brush roll brushes worn
• Replace brush roll
• Filter bag full
• Change filter bag
• Incorrect carpet height setting
• Move carpet height control to type of
carpet being cleaned
• Hose end not secure in tool rack
• Push hose end firmly into "cup" in
tool rack
P ro bl e m : Cleaning tools won't pick up
Possible cause
Possible solution
• Hose clogged
• Clear blockage (see "Clearing
blockages section)
• Incorrect setting
• Move carpet height control to
"Cleaning Tools"
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
• checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated re f e rral of authorized
service outlet locations
(U.S. only) OR -
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
Do not send your cleaner to The
Hoover Company in North Canton for
*
by
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton,
Ohio 44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the bottom of the cleaner.)
Problem: Cleaner hard to push
Possible cause
Possible solution
• Incorrect carpet height setting
• Move carpet height control to a
higher setting
Continued
13
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