If You Have A Problem; Clearing Blockages; Warranty - Hoover TurboPower WindTunnel Series User Manual

4. If you have a
problem
If a minor problem occurs, it usually can be
solved quite easily when the cause is found
by using the checklist below.
Problem: Cleaner won't run
Possible Cause
Possible Solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
• Thermal protector activated
• Allow cleaner to cool for 30 minutes
(this will reset the thermal protector)
Problem: Cleaner / tools won't pick up
Possible Cause
Possible Solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Filter bag full
• Change filter bag
• Incorrect carpet height setting
• Move nozzle control knob to lower
setting
• Blockage in air flow passage
• Clear blockage
Problem: Cleaner hard to push
Possible Cause
Possible Solution
• Incorrect carpet height setting
• Move nozzle control knob to a higher
setting
12

Clearing blockages

Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the
following steps to check for blockages
continuing with each step until the
blockage is found:
1. Check fullness of filter bag; change if
needed.
4-1
C
Checking airflow path
2. Plug cleaner in and turn ON. Check
for suction at end of hose (A).
a. If there is suction, continue with
step 3.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
1) Disconnect hose from dirt duct (C)
by reversing procedure for "Attach
hose" on p. 4, Fig. 1-8 and 1-9.
2) Clear out hose.
3) Look into (C) and remove blockage.
3. Check connection at hose tube (B);
remove any blockage.
4-2
Checking under bottom
plate
4. Turn cleaner OFF and unplug.
5. Remove bottom plate, belt and agitator
(see "The belt" section).
Look into opening (D) for blockages and
remove.
6. Remove agitator shield (see Fig. 3-13)
and remove any loose debris which may
have accumulated under it.
Full Two Year
(Domestic Use)
Your HOOVER® TurboPOWER™
appliance is warranted in normal
household use, in accordance with the
Owner's Manual against original defects
in material and workmanship for a period
of two full years from date of purchase.
This warranty provides, at no cost to you,
all labor and parts to place this appliance
in correct operating condition during the
warranted period. This warranty applies
when the appliance is purchased in the
United States including its territories and
A
possessions, or in Canada or from a
U. S. Military Exchange. Appliances
purchased elsewhere are covered by a
limited two year warranty which covers
B
the cost of parts only. This warranty does
not apply if the appliance is used in a
commercial or rental application.
Warranty service can only be obtained by
presenting the appliance to one of the
following authorized warranty service
outlets. Proof of purchase will be required
before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of authorized
service outlets in the U.S.A.,
Phone: 1-800-944-9200 OR
visit The Hoover Company online at
www.hoover.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if there
are questions concerning this warranty or
the availability of warranty service outlets,
write or phone the Consumer Response
Center, The Hoover Company, 101 East
D
Maple St., North Canton, Ohio 44720.
Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.

Warranty