L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
M
AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the worn or defective toner cartridge.
M
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module. For more information, see the instruction sheet that came with the
replacement part.
M
AKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Print is too dark
Try one or more of the following:
C
,
HECK THE DARKNESS
The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be
too high.
•
Change these settings from the printer control panel Quality menu.
•
For Windows users, change these settings from Print Properties.
,
BRIGHTNESS
AND CONTRAST SETTINGS
Troubleshooting
334
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