Page 1 X950 Series User's Guide October 2014 www.lexmark.com Machine type(s): 7558 Model(s): 032, 036, 232, 236, 432, 436, 496...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................11 Basic functions of the scanner.........................13 Understanding the ADF and scanner glass....................14 Understanding the printer control panel....................15 Understanding the home screen..............16 Understanding the home screen......................16 Using the touch-screen buttons......................18 Setting up and using the home screen applications........21...
Page 3 Contents Loading paper and specialty media............59 Setting the paper size and type.......................59 Configuring Universal paper settings......................59 Loading the standard or optional 520‑sheet tray...................59 Loading the optional 850‑ and 1,150‑sheet trays...................62 Loading the 2000‑sheet high‑capacity feeder..................65 Loading the multipurpose feeder......................67 Linking and unlinking trays........................70 Paper and specialty media guide..............72 Paper guidelines............................72 Supported paper sizes, types, and weights.....................76...
Page 4 Contents Understanding the e-mail options......................107 Faxing......................110 Getting the printer ready to fax......................110 Creating shortcuts..........................116 Sending a fax............................117 Customizing fax settings........................119 Canceling an outgoing fax........................120 Understanding the fax options......................121 Holding and forwarding faxes.......................123 Scanning....................125 Scanning to an FTP address........................125 Scanning to a computer or flash drive....................127 Understanding the FTP options......................129 Understanding the printer menus............132 Menus list..............................132...
Page 5 Contents Storing supplies.............................227 Checking the status of parts and supplies.....................228 Ordering parts and supplies........................228 Replacing parts and supplies.........................230 Moving the printer..........................251 Administrative support................252 Finding advanced networking and administrator information.............252 Checking the status of the printer......................252 Checking the virtual display........................252 Setting up e‑mail alerts.........................252 Viewing reports.............................253 Restoring factory default settings......................253 Clearing jams....................254...
Page 6 Contents Solving paper feed problems.........................308 Solving print quality problems......................309 Solving color quality problems......................322 Embedded Web Server does not open....................325 Contacting customer support........................325 Notices.....................326 Product information..........................326 Edition notice............................326 Power consumption..........................330 Index......................342...
Page 7: Safety Information
Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available at features of your printer http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Basic model...
Page 12: Configured Models
Learning about the printer Automatic Document Feeder (ADF) ADF input tray ADF exit bin Printer control panel Exit tray 2 Standard exit bin Standard 520‑sheet tray Multipurpose feeder Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can also be added.
Page 13: Basic Functions Of The Scanner
Learning about the printer Fully configured model Finisher bin The finisher bin can either be one of the following: • Standard finisher (Punch/Stapler) • Booklet finisher (Punch/Stapler/Booklet) 2,000‑sheet high‑capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: •...
Page 14: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 15: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel @ ! . A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Item Description Display Shows the status of the printer, and allows printer setup and operation Indicator light...
Page 16: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Page 17 Understanding the home screen Other buttons that may appear on the home screen: Touch Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs •...
Page 18: Using The Touch-Screen Buttons
Understanding the home screen Features Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Sample: Menus > Settings > Copy Settings >...
Page 19 Understanding the home screen Touch Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen. Tips Open a context-sensitive Help dialog on the touch screen.
Page 20 Understanding the home screen Touch Reset Reset values on the screen.
Page 21: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 22: Activating The Home Screen Applications
Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page For detailed information about configuring and using the home screen applications, go to the Lexmark Web site at http://support.lexmark.com. Setting up Forms and Favorites...
Page 23: Setting Up Remote Operator Panel
Setting up and using the home screen applications Specify the destinations, and then customize the settings. Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description...
Page 24: Exporting And Importing A Configuration
Setting up and using the home screen applications Select the Enabled check box, and then customize the settings. Click Apply. To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet. Exporting and importing a configuration You can export configuration settings into a text file, and then import it to apply the settings to other printers.
Page 25: Additional Printer Setup
Additional printer setup Additional printer setup Turning on the printer Open the front door. Press the printer power switch. Close the front door.
Page 26: Installing Internal Options
Fonts • Firmware cards – Bar Code – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8250 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 27 Additional printer setup Note: This task requires a flathead screwdriver. Turn the screws counterclockwise to loosen them. Pull the system board forward to remove it. Use the following illustration to locate the appropriate connectors. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 28: Installing A Memory Card
Additional printer setup ISP connector Firmware and flash memory card connectors Memory card connectors Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29 Additional printer setup On the system board, open the memory card connector latches. Align the notch on the memory card to the ridge on the connector. Notch Ridge...
Page 30: Installing A Flash Memory Or Firmware Card
Additional printer setup Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 31: Installing An Internal Solutions Port
Be careful not to damage the connectors. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page Remove the printer hard disk.
Page 33 Additional printer setup Use the provided screw to attach the ISP solution to the system board cage. Connect the ISP solution interface cable into the receptacle of the system board.
Page 34: Installing A Printer Hard Disk
Additional printer setup Firmly connect the ISP solution to the system board cage using two screws. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 35 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver, loosen the screws. Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Page 36 Additional printer setup Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
Page 37 Additional printer setup To install a printer hard disk directly on the system board: Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. Use the two provided screws to attach the printer hard disk mounting bracket.
Page 38: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver.
Page 39 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 40: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 41: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional tray, and then remove all packing material.
Page 42 Additional printer setup Align the printer with the tray, and then lower the printer into place. 1‑tray module 2,000-sheet high‑capacity feeder 3‑tray module 2,000‑sheet high‑capacity feeder...
Page 43: Attaching Cables
Additional printer setup Tandem‑tray module 2,000‑sheet high‑capacity feeder Turn the printer back on. Set the printer software to recognize the optional tray. For more information, see “Updating available options in the printer driver” on page Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 44: Verifying Printer Setup
Additional printer setup Telephone port Fax port Ethernet port USB printer port USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:...
Page 45: Setting Up The Printer Software
From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 46: Updating Available Options In The Printer Driver
Additional printer setup Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: Apps list >...
Page 47: Networking
Additional printer setup Networking Notes: • Purchase a MarkNet N8352 wireless network adapter before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network.
Page 48: Installing The Printer On A Wireless Network (Windows)
Additional printer setup – 802.1X–RADIUS If you are installing the printer on an 802.1X network, then you may need the following: • Authentication type • Inner authentication type • 802.1X user name and password • Certificates – No security If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended.
Page 49 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
Page 50: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Note: For more information on allowing other computers on the network to use the wireless printer, see the Networking Guide. Installing the printer on a wireless network (Macintosh) Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Page 51 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the printer.
Page 52 Additional printer setup Add the printer: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax Click +.
Page 53 Additional printer setup Changing port settings after installing a new network ISP Notes: • If the printer has a static IP address, then you do not need to make any changes. • If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes.
Page 54: Minimizing Your Printer's Environmental Impact
Minimizing your printer's environmental impact Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 55: Saving Energy
Minimizing your printer's environmental impact Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 254. Saving energy Using Eco‑Mode Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 56: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. •...
Page 57: Recycling
> Settings > General Settings In the Screen Brightness field, enter the brightness percentage you want for the display. Apply the changes. Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter •...
Page 58: Recycling Lexmark Packaging
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 59: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu.
Page 60 Loading paper and specialty media CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. Pull the tray out. Notice the size indicators at the bottom of the tray. Use these indicators to help position the length and width guides.
Page 61 Loading paper and specialty media Squeeze and then slide the width guide to the correct position for the paper size loaded. Squeeze and then slide the length guide to the correct position for the paper size loaded. Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To lock, slide the button up when a length has been selected.
Page 62: Loading The Optional 850- And 1,150-Sheet Trays
Loading paper and specialty media Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads with the header on the left side of the tray. •...
Page 63 Loading paper and specialty media CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. Pull the tray out. Squeeze and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them.
Page 64 Loading paper and specialty media Load the paper stack with the recommended print side faceup. Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. •...
Page 65: Loading The 2000-Sheet High-Capacity Feeder
Loading paper and specialty media Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m or 20 lb). Pull the tray out. Adjust the width guide as necessary.
Page 66 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Page 67: Loading The Multipurpose Feeder
Loading paper and specialty media Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. Insert the tray.
Page 68 Loading paper and specialty media For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended. Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface.
Page 69 Loading paper and specialty media Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Page 70: Linking And Unlinking Trays
Loading paper and specialty media Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Page 71: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. Type the printer IP address into the address field of your Web browser.
Page 72: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability.
Page 73: Grain Direction
Paper and specialty media guide Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Page 74: Selecting Preprinted Forms And Letterhead
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 75: Storing Paper
Paper and specialty media guide Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption. Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry Stewardship Council (FSC) or the Program for the Endorsement of Forest Certification (PEFC).
Page 76: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support. Note: To use a paper size that is unlisted, configure a Universal paper size. Supported paper sizes 520‑sheet 2,000‑sheet...
Page 77 Paper and specialty media guide 520‑sheet 2,000‑sheet Manual Manual Scanner Paper size and dimension MP feeder Duplex tray drawer paper envelope glass SRA3 320 x 450 mm (12.59 x 17.71 in.) 11x17 1, 3, 4 279 x 432 mm (11 x 17 in.) 12 x 18 305 x 457 mm (12 x 18 in.) Oficio (México)
Page 78: Supported Paper Types And Weights
Paper and specialty media guide 520‑sheet 2,000‑sheet Manual Manual Scanner Paper size and dimension MP feeder Duplex tray drawer paper envelope glass DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope...
Page 79 Paper and specialty media guide Paper type 520‑shee 2,000‑sh MP feeder Manual Manual Duplex Scanner t tray paper envelope glass drawer Heavy Glossy Custom Type [x] Rough/Cotton Rough Envelope Card stock Transparencies Labels • Paper • Vinyl Envelopes Finisher Use this table to determine the possible exit destinations of print jobs which use supported paper types and weights. The paper capacity of each exit bin is listed in parentheses.
Page 80: Supported Finishing Features
Paper and specialty media guide Paper type Standard Second exit bin Bin 1 Bin 2 Bin 3 500‑sheet bin Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton Custom Type [x] Supported finishing features Finisher standard bin Finisher bin 1 Finisher bin 2 (booklet‑maker) Paper transport Notes:...
Page 81 Paper and specialty media guide • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 inches) or shorter than 148 mm (6 inches). Finisher standard bin • The paper capacity is 500 sheets. •...
Page 82: Setting The Finisher Exit Bin
Paper and specialty media guide Size Bi fold Booklet fold Saddle staple A4 (only SEF) Executive SRA3 12 x 18 Folio JIS B4 JIS B5 Legal Letter (only SEF) Statement Tabloid Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately.
Page 83: Printing
Printing Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 254 “Storing paper” on page Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File >...
Page 84: Printing From A Mobile Device
From the Printer Usage list, select Max Speed or Max Yield. Touch Submit. Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
Page 85: Printing From A Flash Drive
Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Page 86: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 87: Printing On Specialty Media
• To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Page 88: Tips On Using Envelopes
• Vinyl, pharmacy, and dual‑sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: –...
Page 89: Printing Confidential And Other Held Jobs
Printing • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended.
Page 90: Printing Information Pages
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 91: Canceling A Print Job
Printing Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
Page 92: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 93: Copying Film Photos
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Page 94: Customizing Copy Settings
Copying Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 95: Copying Different Paper Sizes
Copying Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).
Page 96: Reducing Or Enlarging Copies
Copying Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Page 97: Collating Copies
Copying • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Touch > Copy It. Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Page 98: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. •...
Page 99: Placing Information On Copies
Copying Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 100: Understanding The Copy Screens And Options
Copying Canceling a copy job while pages are being printed From the printer control panel, touch Cancel Job or press on the keypad. Touch the job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen.
Page 101 Copying Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Page 102: Save As Shortcut
Copying Save As Shortcut This option allows the current settings to be saved as a shortcut by assigning a number.
Page 103: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 104: Creating An E-Mail Shortcut
E-mailing Click Settings > E-mail/FTP Settings > E-mail Settings. Fill in the fields with the appropriate information. Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 105: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 106: Customizing E-Mail Settings
E-mailing Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. Touch Done. Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 107: Understanding The E-Mail Options
E-mailing Understanding the e-mail options Recipients This option lets you enter the destination of your e-mail. You may enter multiple e‑mail addresses. Subject This option lets you enter a subject line for your e-mail. Message This option lets you enter a message that will be sent with your scanned attachment. File Name This option lets you customize the attachment file name.
Page 108: Page Setup
E-mailing • Text/Photo—Use when the original document is a mixture of text, graphics, and photos. • Photo—Use when the original document is mostly a photo or an image. Choose content source from Color Laser, Black/White Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press, or Other. •...
Page 109 E-mailing Using the advanced options These options, among other things, allow you to customize advanced imaging settings, combine multiple jobs into one, and clean the edges of a document.
Page 110: Faxing
Faxing Faxing Note: This is available only in some printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 111: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 112: Choosing A Fax Connection
Faxing Click Settings > Fax Settings > Analog Fax Setup. In the Fax Name or Station Name field, enter the name to be printed on all outgoing faxes. In the Fax Number or Station Number field, enter the printer fax number. Click Submit.
Page 113: Connecting To A Dsl Service
Faxing Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the DSL filter.
Page 114: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 115: Setting The Outgoing Fax Or Station Name And Number
Faxing Setting the outgoing fax or station name and number Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
Page 116: Creating Shortcuts
Faxing Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: Type the printer IP address in the address field of your Web browser. If you do not know the IP address of the printer, then you can: •...
Page 117: Sending A Fax
Faxing From the home screen, navigate to: Fax > enter the fax number To create a group of fax numbers, touch Next number, and then enter the next fax number. Navigate to: > enter a name for the shortcut > Done > OK > Fax It Sending a fax Sending a fax using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 118: Sending A Fax Using Shortcuts
Faxing Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD. • The Fax option must be configured and enabled in the PostScript driver under the Configuration tab before it can be used.
Page 119: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 120: Canceling An Outgoing Fax
Faxing Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log Type the printer IP address into the address field of your Web browser.
Page 121: Understanding The Fax Options
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 122: Delayed Send
Faxing Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. •...
Page 123: Holding And Forwarding Faxes
Faxing Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 124 Faxing From the “Forward to” menu, select one of the following: • • E‑mail • • LDSS • In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. Click Submit.
Page 125: Scanning
Scanning Scanning Scanning to an FTP address Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 126 Scanning Enter the appropriate information. Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen From the home screen, navigate to: FTP >...
Page 127: Scanning To A Computer Or Flash Drive
Scanning From the home screen, navigate to: FTP > FTP > > enter the name of recipient > Browse shortcuts > name of recipient > Search Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 128: Scanning To A Flash Drive
Scanning A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 129: Understanding The Ftp Options
Scanning Using the ScanBack Utility You can use the Lexmark ScanBack Utility to create scan‑to‑PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site on http://support.lexmark.com. Set up a scan‑to‑PC profile: Launch the ScanBack Utility. Select the printer.
Page 130 Scanning Send As This option lets you set the output type for the scan image. Select one of the following: • PDF—Use to create a single file with multiple pages. The PDF can be sent as a secured or compressed file. •...
Page 131 Scanning Choose content source from Color Laser, Black/White Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press, or Other. • Color Laser—Use when the original document was printed using a color laser printer. • Black/White Laser—Use when the original document was printed using a mono laser printer. •...
Page 132: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Cyan Cartridge Paper Size/Type Device Statistics Copy Settings Magenta Cartridge Configure MP Network Setup Page Fax Settings Yellow Cartridge Substitute Size Network [x] Setup Page...
Page 133: Supplies Menu
Understanding the printer menus Supplies menu Menu item Description Replace Supply Provides the option to reset the supply counter for the separator roll and pick assembly Separator Roll and Pick Assembly • Select Yes to reset the supply counter. • Select No to exit.
Page 134 Understanding the printer menus Menu item Description Black Cartridge Shows the status of the black toner cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Invalid Replace Missing or Defective Unsupported Cyan Photoconductor Unit Shows the status of the cyan photoconductor unit Early Warning Replace Missing...
Page 135: Paper Menu
Understanding the printer menus Menu item Description Hole Punch Box Shows the status of the hole punch box Near Full Replace Missing 160K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life 320K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life...
Page 136 Understanding the printer menus Paper Size/Type menu Menu item Description Tray [x] Size Specifies the paper size loaded in each tray Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive JIS‑B4 11 x 17 Oficio (México) Folio...
Page 137 Understanding the printer menus Menu item Description MP Feeder Size Specifies the paper size loaded in the multipurpose feeder Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive JIS‑B4 11 x 17 12 x 18 Oficio (México) Folio...
Page 138 Understanding the printer menus Menu item Description Manual Paper Size Specifies the paper size being manually loaded Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive JIS‑B4 11 x 17 12 x 18 Oficio (México) Folio Statement...
Page 139: Configure Mp Menu
Understanding the printer menus Configure MP menu Menu item Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes: Manual • Cassette is the factory default setting. This configures the multipurpose feeder as the automatic paper source. •...
Page 140 Understanding the printer menus Menu item Description Glossy Texture Specifies the relative texture of the glossy paper loaded Normal Rough Smooth Heavy Glossy Texture Specifies the relative texture of the glossy paper loaded Normal Rough Smooth Labels Texture Specifies the relative texture of the labels loaded Normal Rough Smooth...
Page 141: Paper Loading Menu
Understanding the printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded Normal Rough Smooth Rough/Cotton Texture Specifies the relative texture of the cotton paper loaded Rough Custom [x] Texture Specifies the relative texture of the custom paper loaded Normal Note: Settings appear only if the custom type is supported.
Page 142: Custom Types Menu
Understanding the printer menus Colored Loading Determine and set two-sided printing for all print jobs with Colored as the paper type. Duplex Light Loading Determine and set two-sided printing for all print jobs with Light as the paper type. Duplex Heavy Loading Determine and set two-sided printing for all print jobs with Heavy as the paper type.
Page 143: Custom Names Menu
Understanding the printer menus Custom Names menu Menu item Definition Custom Name [x] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus. [none] Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes, and options.
Page 144: Reports Menu
Understanding the printer menus Bin Setup menu Menu item Description Output Bin Specifies the default output bin Standard Bin Note: Standard Bin is the factory default setting. Bin [x] Configure Bins Specifies configuration options for output bins Mailbox Note: Mailbox is the factory default setting. Link Type Assignment Assign Type/Bin...
Page 145 Understanding the printer menus Menu item Description Network [x] Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item is available when there is more than one network option installed.
Page 146: Network/Ports Menu
Understanding the printer menus Network/Ports menu Active NIC menu Menu item Description Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this menu;...
Page 147 Understanding the printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The value can be changed in 1‑KB increments. •...
Page 148: Network Reports Menu
Understanding the printer menus Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports >...
Page 149: Ipv6 Menu
Understanding the printer menus Menu item Description Enable DHCP Specifies the DHCP address and parameter assignment setting Note: On is the factory default setting. Enable RARP Specifies the RARP address assignment setting Note: Off is the factory default setting. Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting.
Page 150: Wireless Menu
Understanding the printer menus Menu item Description Set Hostname Lets you set the hostname Note: These settings can be changed only from the Embedded Web View Address Server. View Router Address Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Page 151: Appletalk Menu
Understanding the printer menus AppleTalk menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk • Network/Ports > Network [x] > Network [x] Setup > AppleTalk Activate Enable or disable AppleTalk support. Note: No is the factory default setting.
Page 152 Understanding the printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 153 Understanding the printer menus Menu item Description ENA Gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Parallel [x] menu Menu item Description...
Page 154 Understanding the printer menus Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 155 Understanding the printer menus Menu item Description ENA gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Menu item Description...
Page 156 Understanding the printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 157: Smtp Setup Menu
Understanding the printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 9600 Notes: 19200 • 9600 is the factory default setting. 38400 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 57600 Standard Serial menu.
Page 158: Security Menu
Understanding the printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 159: Miscellaneous Security Settings Menu
Understanding the printer menus Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 160: Confidential Print Menu
Understanding the printer menus Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • This menu appears only if a formatted, non-defective printer hard disk is installed. •...
Page 161: Security Audit Log Menu
Understanding the printer menus Wiping Mode Specify the mode for erasing temporary data files. Note: Auto is the factory default setting. Auto Manual Automatic Method Specify a method for automatic disk wiping. Single pass Notes: Multi‑pass • Single pass is the factory default setting. •...
Page 162: Set Date And Time Menu
Understanding the printer menus Menu item Description Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log. Enable Remote Syslog Remote Syslog Server Remote Syslog Port Remote Syslog Method Remote Syslog Facility Log full behavior Admin’s e-mail address...
Page 163: Settings Menu
Understanding the printer menus Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication Lets you change the authentication setting to on or off Note: Off is the factory default setting. Settings menu General Settings menu Menu item Description Display Language...
Page 164 Understanding the printer menus Menu item Description Quiet Mode Minimizes the printer noise Note: Off is the factory default setting. This setting supports the performance specifications for your printer. Run Initial setup Runs the setup wizard Notes: • Yes is the factory default setting. •...
Page 165 Understanding the printer menus Menu item Description Paper Sizes Specifies the unit of measurement for paper sizes Notes: Metric • Initial setting is determined by your country or region selection in the initial setup wizard. • Changing this setting also changes the default for each input source in the Paper Size/Paper Type menu.
Page 166 Understanding the printer menus Menu item Description Displayed Information (continued) Customizes the displayed information for the supplies [x] Toner Select from the following options: [x] Photoconductor When to display Waste Toner Bottle Do not display Fuser Display Transfer Module Message to Display Default Alternate Default...
Page 167 Understanding the printer menus Menu item Description Home screen customization Lets you add or remove icons that appear on the home screen Change Language Available selections for each icon are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E‑mail E‑mail Shortcuts FTP Shortcuts Search Held Jobs...
Page 168 Understanding the printer menus Menu item Description Output Lighting Sets the amount of light from the standard or optional bin Standard Bin LED Notes: Normal/Standby Mode • In Normal/Standby Mode, the factory default setting is Bright Bright. • In Power Saver Mode, the factory default is Dim. Power Saver Bright Output Option Bin LEDs...
Page 169 Understanding the printer menus Menu item Description Scanner Jam Recovery Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF Job level Page level Notes: • Job level is the factory default setting. • If Job level is selected, then the entire job must be rescanned if any pages jam.
Page 170 Understanding the printer menus Menu item Description Timeouts Sets the amount of time the printer waits before it enters Hibernate mode Hibernate Timeout Disabled Note: 3 days is the factory default setting. 1–3 hours 6 hours 1–3 days 1–2 weeks 1 month Timeouts Sets the printer to Hibernate mode even if there is an active...
Page 171: Copy Settings Menu
Understanding the printer menus Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: Auto • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. •...
Page 172 Understanding the printer menus Menu item Description Content Source Specifies how the original document was produced Color Laser Note: Color Laser is the factory default setting. Inkjet Magazine Press Black/White Laser Photo/Film Newspaper Other Color Specifies whether copies are printed in color Note: On is the factory default setting.
Page 173 Understanding the printer menus Menu item Description Collate Keeps the pages of a print job stacked in sequence when printing multiple copies On [1,2,1,2,1,2] Note: On is the factory default setting. Off [1,1,1,2,2,2] Punch Specifies the type of hole punch finishing to be used in a print or copy job Note: Off is the factory default setting.
Page 174 Understanding the printer menus Menu item Description Transparency Separators Places a sheet of paper between transparencies Note: On is the factory default setting. Separator Sheets Places a sheet of paper between pages, copies, or jobs Note: Off is the factory default setting. Between Copies Between Jobs Between Pages...
Page 175 Understanding the printer menus Menu item Description Allow priority copies Allows interruption of a print job to copy a page or document Note: On is the factory default setting. Custom Job scanning Lets you copy, in a single copy job, a document that contains mixed paper sizes Notes: •...
Page 176: Fax Settings Menu
Understanding the printer menus Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a copy ‑4 to 4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to‑edge Note: Off is the factory default setting.
Page 177 Understanding the printer menus Menu item Description Cancel Faxes Specifies whether canceling of fax jobs is allowed Allow Don't Allow Fax number masking Specifies the direction from where digits are masked in an outgoing fax number Note: The number of characters masked is determined by the Digits to mask From left setting.
Page 178 Understanding the printer menus Menu item Description Original Size Specifies the size of the original document Mixed Sizes Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Letter default setting. Legal Executive Tabloid Folio Statement Universal 4 x 6 in.
Page 179 Understanding the printer menus Menu item Description Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule [x] Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number 0–9 Note: 5 is the factory default setting. Redial Frequency Specifies the number of minutes between redials 1–200...
Page 180 Understanding the printer menus Menu item Description Color Balance Enables an equal balance of colors in the scanned image Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specifies which color to drop and adjusts the dropout setting for each color threshold Color Dropout Notes: None...
Page 181 Understanding the printer menus Menu item Description Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white Faxes Note: On is the factory default setting. Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting.
Page 182 Understanding the printer menus Menu item Description Fax Footer Prints the transmission information at the bottom of each page from a received fax Note: Off is the factory default setting. Fax Footer Time Stamp Prints the time when the fax was received Print Time Note: Receive Time is the factory default setting.
Page 183 Understanding the printer menus Menu item Description Staple Specifies whether prints are stapled 1 staple 2 staples 4 staples Enable Color Fax Receive Enables the device to receive fax in color Fax Log Settings Menu item Description Transmission Log Enables printing of a transmission log after each fax job Print log Do not print log Print only for error...
Page 184 Understanding the printer menus Speaker Settings Menu item Description Speaker Mode Specifies the mode of the speaker On until Connected Note: On until Connected is the factory default setting. A sound is issued until the Always On fax connection is made. Always Off Speaker Volume Controls the volume setting...
Page 185 Understanding the printer menus Menu item Description Content Type Specifies the content of the original document Text Note: Text is the factory default setting. Text/Photo Graphics Photo Content Source Specifies how the original document was produced Color Laser Note: Color Laser is the factory default setting. Inkjet Photo/Film Magazine...
Page 186: E‑Mail Settings Menu
Understanding the printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Tabloid Folio Statement Universal 4 x 6 in.
Page 187 Understanding the printer menus Menu item Description E‑mail Server Setup Sends a copy of the e-mail back to the sender Send me a copy Note: Never appears is the factory default setting. Never appears On by default Off by default Always On E‑mail Server Setup Specifies the maximum e-mail size in kilobytes...
Page 188 Understanding the printer menus Menu item Description PDF Settings Configures the PDF settings PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version. A–1a • Normal is the factory default setting for PDF Compression. This menu item A–1b appears only when a formatted, working hard disk is installed.
Page 189 Understanding the printer menus Menu item Description Original Size Specifies the size of the original document Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 190 Understanding the printer menus Menu item Description Use Multi‑Page TIFF Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job Notes: •...
Page 191 Understanding the printer menus Menu item Description Color Dropout Specifies which color to drop and adjusts the dropout setting for each color threshold Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 192: Ftp Settings Menu
Understanding the printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configures the PDF settings PDF Version Notes:...
Page 193 Understanding the printer menus Menu item Description Resolution Specifies the quality of the scan in dots per inch 150 dpi Note: 150 dpi is the factory default setting. 200 dpi 300 dpi 400 dpi 600 dpi 75 dpi Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting.
Page 194 Understanding the printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • Best for content is the factory default setting. •...
Page 195 Understanding the printer menus Menu item Description Custom Job Scanning Lets you copy a document that contains mixed paper sizes into a single scan job Note: Off is the factory default setting. Scan Preview Specifies whether a preview appears on the display for scan jobs Note: Off is the factory default setting.
Page 196: Flash Drive Menu
Understanding the printer menus Menu item Description Sharpness Adjusts the amount of sharpness of a scanned image 1–5 Note: 3 is the factory default setting. Temperature Specifies warm or cool outputs. Cool values generate a bluer output than the default ‑4 to 4 while warm values generate a redder output than the default.
Page 197 Understanding the printer menus Menu item Description Color Specifies whether prints are in color Note: Off is the factory default setting. Resolution Specifies the resolution of the scan in dots per inch (dpi) 150 dpi Note: 150 dpi is the factory default setting. 200 dpi 300 dpi 400 dpi...
Page 198 Understanding the printer menus Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and quality Best for content Notes: 5–90 • Best for content is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 199: Print Settings
Understanding the printer menus Menu item Description Color Dropout Specifies which color to drop and adjusts the dropout setting for each color threshold Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 200 Understanding the printer menus Menu item Description Color Specifies whether copies are printed in color Color Note: Color is the factory default setting. Black Only Collate Stacks the pages of a print job in sequence when printing multiple copies On (1,2,1,2,1,2) Note: On is the factory default setting.
Page 201 Understanding the printer menus Menu item Description Paper Saver Specifies that multiple‑page images be printed on one side of a paper Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that will print per side. 4‑Up 6‑Up 9‑Up...
Page 202: Setup Menu
Understanding the printer menus Despeckle Remove specks from a scanned image. Note: Off is the factory default setting. Inverse Detection Recognize and make the white text on a black background editable. Note: On is the factory default setting. Auto Contrast Enhance Automatically adjust the contrast to improve OCR quality.
Page 203 Understanding the printer menus Menu item Description Job Waiting Specifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information and/or options are obtained, the stored jobs print.
Page 204: Job Accounting Menu
Understanding the printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 205: Finishing Menu
Understanding the printer menus Menu item Description Disk Near Full Action Determines how the printer responds when the printer hard disk is nearly full None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
Page 206 Understanding the printer menus Menu item Description Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes: •...
Page 207 Understanding the printer menus Menu item Description Paper Saver Ordering Specifies the positioning of multiple‑page images when using Paper Saver Horizontal Notes: Reverse Horizontal • Horizontal is the factory default setting. Reverse Vertical • Positioning depends on the number of page images and whether they are in Vertical portrait or landscape orientation.
Page 208: Quality Menu
Understanding the printer menus Quality menu Print Mode Specify whether to print images in color. Color Note: Color is the factory default setting. Black Only Color Correction Adjust the color output on the printed page. Auto Note: Auto is the factory default setting. Manual Print Resolution Specify the output resolution in dots per inch (dpi) or in image quality.
Page 209 Understanding the printer menus Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Manual Color Customize the RGB color conversions.
Page 210: Utilities Menu
Understanding the printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 211: Postscript Menu
Understanding the printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 212: Pcl Emul Menu
Understanding the printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in RAM.
Page 213 Understanding the printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on a page Orientation Notes: Portrait • Portrait is the factory default setting. Landscape • Portrait prints text and graphics parallel to the short edge of the page. •...
Page 214: Html Menu
Understanding the printer menus Menu item Description Tray Renumber Displays the factory default setting assigned to each tray, drawer, or feeder View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6...
Page 215: Image Menu
Understanding the printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 216: Booklet Adjustments Menu
Understanding the printer menus Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments from this menu when printing booklets.
Page 217: Help Menu
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Page 218: Securing The Hard Disk And Other Installed Memory
Securing the hard disk and other installed memory Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 219: Erasing Non-Volatile Memory
Securing the hard disk and other installed memory Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. Turn off the printer.
Page 220: Configuring Printer Hard Disk Encryption
Securing the hard disk and other installed memory The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server From the Embedded Web Server, click Settings >...
Page 221: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 222: Cleaning The Printhead Lenses
Maintaining the printer White underside of the ADF cover White underside of the scanner cover Scanner glass ADF glass Wipe the areas shown and let them dry. Close the scanner cover. Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. Open the front door.
Page 223 Maintaining the printer Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes. Locate the printhead wipers.
Page 224 Maintaining the printer Gently pull the printhead wipers out until it stops, and then slowly slide them back into place. Close the cover.
Page 225 Maintaining the printer Slide the release lever to the right to lock the cover. Close the front door.
Page 226: Emptying The Hole Punch Box
Maintaining the printer Emptying the hole punch box Open door G. Pull out the hole punch box.
Page 227: Storing Supplies
Maintaining the printer Empty the container. Insert the emptied hole punch box back into the finisher until it stops. Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 228: Checking The Status Of Parts And Supplies
Click Device Status. Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to the Lexmark Web site at www.lexmark.com...
Page 229: Ordering A Photoconductor Unit
Maintaining the printer Part name Part number Cyan high‑yield toner cartridge X950X2CG Ordering a photoconductor unit When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low appears, order a replacement photoconductor unit. When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor. Part name Part number Photoconductor unit...
Page 230: Replacing Parts And Supplies
Maintaining the printer Maintenance kit Service part number 160K Maintenance Kit 40X7540 200K ADF Maintenance Kit 40X7530 320K (100 V) Maintenance Kit 40X7568 320K (110 V) Maintenance Kit 40X7550 320K (220 V) Maintenance Kit 40X7569 480K Maintenance Kit 40X7560 Replacing parts and supplies Replacing a maintenance kit Replace the maintenance kit.
Page 231 Maintaining the printer Rotate the release lever counterclockwise to open the cover. Lower the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for more than 10 minutes.
Page 232 Maintaining the printer Grasp the handle of the photoconductor unit and pull it out of the machine. Unpack the replacement photoconductor unit. Align and insert the end of photoconductor unit.
Page 233 Maintaining the printer Remove the tape from the top of the photoconductor unit. Push the tab forward to insert the photoconductor unit.
Page 234 Maintaining the printer Push the photoconductor unit until it clicks into place Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
Page 235 Maintaining the printer Close the cover. Rotate the release lever clockwise to lock the cover.
Page 236 Maintaining the printer Close the front door. Replacing a toner cartridge Open the front door. Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge.
Page 237 Maintaining the printer Pull out the toner cartridge. Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer.
Page 238 Maintaining the printer Close the front door. Replacing the waste toner bottle Turn the printer off. Open the front door. Remove the used waste toner bottle.
Page 239 Maintaining the printer Unpack the new waste toner bottle. Insert the new waste toner bottle into the printer until it clicks into place. Rotate the release lever counterclockwise to open the cover.
Page 240 Maintaining the printer Lower the cover. Slide out the printhead wipers.
Page 241 Maintaining the printer Slide the printhead wipers back into place. Close the cover.
Page 242 Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Turn the printer back on.
Page 243: Replacing A Staple Cartridge
Maintaining the printer Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit Open door G. Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. Pull the staple cartridge out of the finisher.
Page 244 Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 245 Maintaining the printer Push the staple cartridge into the finisher until it clicks into place. Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. Open door G.
Page 246 Maintaining the printer Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.
Page 247 Maintaining the printer Hold the tabs on both sides of the staple cartridge.
Page 248 Maintaining the printer Rotate the booklet staple cartridge at an angle.
Page 249 Maintaining the printer Lift the booklet staple cartridge out of the unit. Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 250 Maintaining the printer Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place. Return the unit to its original position. Close door G.
Page 251: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 252: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the status of the printer Type the printer IP address into the address field of your Web browser.
Page 253: Viewing Reports
Administrative support Click Settings. Under Other Settings, click E‑mail Alert Setup. Select the items for notification, and type the e‑mail addresses. Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Page 254: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 255 Clearing jams Area Area name Jam numbers What to do Cover F (paper 4yy.xx Open cover F, and then remove jammed paper. transport) Open door G and H, and then remove the jammed paper. Open staple door, remove the staple cartridge, and then remove the jammed Standard finisher bin staple.
Page 256: 201-202 Paper Jams
Clearing jams Area Area name Jam numbers What to do Door B Open door B, and then remove jammed paper. Door A 201–202 Open door A, and then remove the jammed paper. Remove all jammed paper in the fuser. Door D Open door A, and then door D, and then remove the jammed paper.
Page 257: 203 Paper Jam
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser. Note: Make sure all paper fragments are removed. Push the green lever back into place.
Page 258: Paper Jam
Clearing jams Open door A, and then door D by lifting the release latch of each door and lowering the doors. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 259: 231 Paper Jam
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close door B. If necessary, touch Continue from the printer control panel. 231 paper jam Open door A by lifting the release latch, and then lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 260: 24X Paper Jam
Clearing jams Lift the green lever. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Push the green lever back into place. Close door A. If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper.
Page 261: Paper Jam In Tray
Clearing jams Paper jam in Tray 1 Open Tray 1. Firmly grasp the jammed paper on each side, and then gently pull it out. Close Tray 1. If necessary, touch Continue, jam cleared from the printer control panel.
Page 262 Clearing jams Paper jam in one of the optional trays (Trays 2–4) Check door C, and then firmly grasp the jammed paper and then pull it out. Open the specified tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Close the tray.
Page 263 Clearing jams Paper jam in Tray 5 (high‑capacity feeder) Paper jam inside the tray Pull out the tray until it stops. Warning—Potential Damage: Do not pull out the tray with too much force. Doing so may hit and injure your knees.
Page 264 Clearing jams Paper jam in the tray exit Gently move the tray to the left until it stops. Firmly grasp the jammed paper on each side, and then gently pull it out. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover Gently move the tray to the left until it stops.
Page 265 Clearing jams Open the top cover. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 266: 250 Paper Jam
Clearing jams Close the top cover. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. 250 paper jam Remove any jammed pages from the multipurpose feeder. Load paper into the multipurpose feeder. If necessary, touch Continue, jam cleared from the printer control panel.
Page 267: 281 Paper Jam
Clearing jams 281 paper jam Paper jam in door A Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Determine where the jam is located, and then remove it: If the paper is visible under the fuser, firmly grasp it on each side, and then gently pull it out.
Page 268 Clearing jams Align the fuser unit using the handles on each side, and then place it back into the printer. Close door A. If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) Open cover F. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 269: 4Yy.xx Paper Jams
Clearing jams 4yy.xx paper jams If the jammed paper is visible in any of the finisher exit bins, then firmly grasp the paper on each side, and then gently pull it out. Standard finisher bin Finisher bin 1 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed.
Page 270 Clearing jams Close door H. If necessary, touch Continue from the printer control panel. Paper jam in door G Open door G.
Page 271 Clearing jams Area Cover, knob, or handle name Cover G1 Cover G2 Knob G3 Cover G4 Cover G7 Knob G8 Handle G9 Lift cover G1 lever. Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G. Move cover G2 to the right, and then remove any jammed paper.
Page 272 Clearing jams Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove the jammed paper. Close door G. If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) Open cover F.
Page 273: 455 Staple Jam
Clearing jams Close cover F. If necessary, touch Continue from the printer control panel. 455 staple jam Open door G. Press the latch to open the stapler door. Note: The stapler door is located behind the finisher.
Page 274 Clearing jams Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Close the staple guard. Press down on the staple guard until it clicks into place.
Page 275: 28Y.xx Paper Jams
Clearing jams Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. Close the stapler door. Close door G. If necessary, touch Continue, jam cleared from the printer control panel. 28y.xx paper jams The scanner failed to feed one or more pages through the ADF.
Page 276: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Bin 2 is unable to lower, remove paper and check for an obstruction Try one or more of the following: • Remove paper and clear any obstruction from the bin. •...
Page 277 Troubleshooting Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 278: Disk Corrupted
Troubleshooting Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 279: Fax Station Name Not Set Up
Troubleshooting Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.
Page 280 Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. •...
Page 281: Load Staples
Troubleshooting Load Manual Feeder with [custom type name] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 282: Remove Paper From Standard Output Bin
Troubleshooting Manual feeder expects [paper size]. Check [paper source] guides Try one or more of the following: • Load the specified paper size in the manual feeder. • Physically adjust [paper source] guides to a recognized paper size. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray.
Page 283: Scanner Adf Cover Open
Troubleshooting Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. SMTP server not set up. Contact system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly.
Page 284: Insufficient Memory To Support Resource Save Feature
Troubleshooting • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job. 34 Incorrect paper type, check [paper source] Try one or more of the following: •...
Page 285: Memory Full
Troubleshooting 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message.
Page 286: Unformatted Flash Detected
Troubleshooting 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network [x] software error Try one or more of the following: •...
Page 287: Standard Usb Port Disabled
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
Page 288: Too Many Flash Options Installed
Troubleshooting 58 Too many flash options installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess flash memory. Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off.
Page 289: Xx Fuser Life Warning
Troubleshooting 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Touch Continue to clear the message and continue printing. 80 Replace fuser Replace the fuser using the instruction sheet that came with the replacement part.
Page 290: Xx Waste Toner Bottle Nearly Full
Troubleshooting 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information. Touch Continue to clear the message and continue printing. 84 unsupported [color] photoconductor Remove the specified photoconductor, and then install a supported one.
Page 291: Paper Missing
Troubleshooting 88.xx [color] cartridge low Order a replacement toner cartridge immediately. Remove the specified cartridge. Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Page 292: Solving Basic Printer Problems
Troubleshooting 840.01 Scanner disabled by admin Print without the scanner or contact your system support person. 840.02 Scanner disabled. Contact system administrator if problem persists. Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. •...
Page 293: Error Message About Reading Usb Drive Appears
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 294: Confidential And Other Held Jobs Do Not Print
Troubleshooting AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions.
Page 295: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the paper type and paper size settings. Before sending the job to print, specify the correct type setting: •...
Page 296: Solving Copy Problems
Troubleshooting AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE From the home screen, navigate to: > Settings > General Settings > Timeouts Touch the left or right arrow next to Print Timeout until the desired value appears. Touch Submit.
Page 297 Troubleshooting • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Try one or more of the following: LEAR ANY ERROR MESSAGES Check the display and clear any error messages. EPLACE THE TONER OR PRINT CARTRIDGE When the print remains faded, replace the toner or print cartridge.
Page 298: Partial Document Or Photo Copies
Troubleshooting When the text is light or disappearing: • From the Copy screen, navigate to: Content > Text > > select the appropriate source for the original document being copied > • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > increase the current setting •...
Page 299: Solving Scanner Problems
Troubleshooting Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
Page 300: Partial Document Or Photo Scans
Troubleshooting HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 221. DJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Page 301: Solving Fax Problems
Troubleshooting Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. From the home screen, navigate to: >...
Page 302 Troubleshooting HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack. If you still do not hear a dial tone, then plug a telephone into a different wall jack. If you hear a dial tone, then connect the printer to that wall jack.
Page 303: Can Send But Not Receive Faxes
Troubleshooting HE PRINTER MEMORY MAY BE FULL Dial the fax number. Scan the original document one page at a time. Can send but not receive faxes Try one or more of the following: OAD PAPER If the tray is empty, then load paper in the tray or feeder. HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone rings before the printer answers.
Page 304: Solving Home Screen Application Problems
Troubleshooting AKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality Try one or more of the following: ESEND THE DOCUMENT Ask the person who sent you the fax to:...
Page 305: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.
Page 306: Paper Tray Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer.
Page 307: Memory Card
Troubleshooting • Make sure the paper or specialty media meets specifications and is not damaged. • Make sure the guides are positioned correctly for the paper size loaded. Memory card Make sure the memory card is securely connected to the printer system board. Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board.
Page 308: Solving Paper Feed Problems
Troubleshooting Under Publications on this CD, select Networking Guide. USB/parallel interface card does not operate correctly USB/ HECK THE PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected.
Page 309: Solving Print Quality Problems
Troubleshooting Jammed pages are not reprinted URN ON ECOVERY From the home screen, navigate to: > Settings > General Settings > Print Recovery Touch the arrows next to Jam Recovery until On or Auto appears. Touch Submit. Solving print quality problems If these suggestions do not correct the problem, then contact customer support.
Page 310: Fine Horizontal Lines Appear On Color Pages
Troubleshooting Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo). Shadow images appear on prints ABCDE ABCDE...
Page 311: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. HE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge.
Page 312: Paper Curl
Troubleshooting Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit.
Page 313: Print Irregularities
Troubleshooting Print irregularities Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Page 314: Print Is Too Dark
Troubleshooting Print is too dark Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be too high.
Page 315: Printer Is Printing Blank Pages
Troubleshooting Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. •...
Page 316: Repeating Defects Appear On A Page
Troubleshooting AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 317: Solid Color Pages
Troubleshooting AKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST Clean the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 318: Black Or White Streaks Appear On Transparencies Or Paper
Troubleshooting Black or white streaks appear on transparencies or paper Try one or more of the following: NSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. HECK THE PAPER TYPE •...
Page 319: Streaked Vertical Lines Appear On Prints
Troubleshooting ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. AKE SURE THERE IS NO WORN DEFECTIVE OR EMPTY TONER CARTRIDGE...
Page 320: Toner Fog Or Background Shading Appears On The Page
Troubleshooting Toner fog or background shading appears on the page Try one or more of the following: AKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE Reinstall or replace the defective toner cartridge. AKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE Replace the worn or defective transfer module.
Page 321: Toner Specks
Troubleshooting HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight setting from Normal to Heavy.
Page 322: Solving Color Quality Problems
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Page 323 Troubleshooting The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
Page 324 Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximated EuroScale color CMYK Graphics output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
Page 325: Embedded Web Server Does Not Open
The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 326: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 327 Notices Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 328: Modular Component Notice
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 329: Static Sensitivity Notice
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 330: Power Consumption
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Page 331: Hibernate Mode
Notices Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 332 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 333: Notice To Users Of The Canadian Telephone Network
Notices If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 334: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 335: Verwendung Dieses Produkts In Der Schweiz
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 336 Notices Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
Page 337 Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 338 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 339: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 340: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 341 Notices Patent acknowledgment The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport Layer Security (TLS) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 342: Index
Index Index 4yy.xx paper jams 269 84.xx [color] photoconductor nearly Numerics 51 Defective flash detected 285 low 290 1565 Emulation error, load 52 Not enough free space in flash 84.xx Replace [color] emulation option 292 memory for resources 285 photoconductor 290 1‑tray module 520‑sheet tray (standard or 840.01 Scanner disabled by...
Page 343 Index Booklet Adjustments menu 216 checking the status of parts and copying buttons, printer control panel 15 supplies 228 adding a date and time stamp 99 buttons, touch screen checking the virtual display adding an overlay message 99 using 18 using the Embedded Web adjusting quality 96 Server 252...
Page 344 Index customer support encrypting the printer hard using the touch screen 105 contacting 325 disk 220 e‑mailing enlarging a copy 96 adding message line 106 envelopes adding subject line 106 loading, multipurpose feeder 67 advanced options 109 date and time, fax tips 88 configuring e‑mail settings 103 setting 115...
Page 345 Index can receive but not send flash memory card importing a configuration faxes 303 installing 30 using the Embedded Web can send but not receive troubleshooting 307 Server 24 faxes 303 font sample list initial fax setup 111 cannot send or receive a fax 301 printing 90 using the Embedded Web received fax has poor print...
Page 346 Index 281 paper jam 267 Network Reports 148 28y.xx paper jams 275 OCR Settings 201 maintenance kit 455 staple jam 273 Paper Loading 141 ordering 229 4yy.xx paper jams 269 Paper Size/Type 136 replacing 230 Job Accounting menu 204 Paper Texture 139 making copies using paper from Parallel [x] 153 selected tray 94...
Page 347 Index storing 75 placing separator sheets between unacceptable 73, 74 copies 97 OCR Settings menu 201 Universal size setting 59 port optional 1,150‑sheet tray using recycled 54 Ethernet 43 loading 62 paper feed troubleshooting Fax 43 optional 850‑sheet tray message remains after jam is Telephone 43 loading 62 cleared 308...
Page 348 Index print troubleshooting 32.xx [color] cartridge part 80 Replace paper pick rollers in error reading flash drive 293 number unsupported by [paper source] 289 held jobs do not print 294 device 283 80 Scanner maintenance required, incorrect characters print 295 34 Incorrect paper size, check use ADF kit 289 incorrect margins 311...
Page 349 54, 74 system administrator. 279 2,000‑sheet drawer problems 306 recycling Fax server 'To Format' not set up. cannot detect flash memory Lexmark packaging 58 Contact system card 307 Lexmark products 57 administrator. 279 cannot detect printer hard toner cartridges 58...
Page 350 Index printing from Windows 90 Security Audit Log menu 161 SMTP server not set up. Contact resolution, fax selecting a location for the system administrator. 283 changing 119 printer 10 SMTP Setup menu 157 Restore held jobs? 282 selecting paper 73 Some held jobs were not restoring factory default Send As...
Page 351 Index system board cover checking an unresponsive blank pages 315 reattaching 26 scanner 299 characters have jagged edges 309 FAQ about color printing 322 clipped images 309 fax and e‑mail functions are not fine horizontal lines 310 set up 301 gray background 311 tandem‑tray module Scan to Network 304...
Page 352 Index Universal Paper Size wireless network setting 59 configuration information 47 Universal paper size 143 installation, using Macintosh 50 Universal Setup menu 143 installation, using Windows 48 unlinking trays 70 wireless network setup Unsupported disk 283 in Windows 48 Unsupported USB device, please wireless printer setup remove 278 in Macintosh 50...

Lexmark X950 Series User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Setting up and Using the Home Screen Applications

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Securing the Hard Disk and Other Installed Memory

Maintaining the Printer

Administrative Support

Clearing Jams

Troubleshooting

Quick Links

Need help?

Questions and answers

Related Manuals for Lexmark X950 Series

Summary of Contents for Lexmark X950 Series