Troubleshooting - Newland NLS-HR2180 User Manual

Troubleshooting

Problem
Nothing happens when you
follow the operating
instructions, or the scanner
displays erratic behavior.
LEDs comes on, but the
scanner does not decode.
Scanned data is incorrectly
displayed on the host.
Other circumstances.
nlscan.com
Possible causes
No power to the Check the system power. Ensure the power
scanner. supply is connected.
Incorrect cables. Use the original cables.
Connections are Check for loose cable connections.
loose.
Bar code symbol is Check the symbol to make sure it is not
unreadable. defaced. Try scanning test symbols of the
same bar code type.
Scanner is not Be sure the scanner is programmed to read
programmed for the the type of bar code you are scanning.
correct bar code
type.
Distance between Move the scanner closer to or further from the
scanner and bar bar code.
code is incorrect.
Scanner is not Be sure proper host is selected.
programmed to work For RS-232, ensure the scanner's
with the host. Check communication parameters match the host's
scanner host type settings.
parameters or editing
options.
Contact your distributor or the manufactory
support centre.
Possible solutions
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