KVH Industries TracPhone FB150 User Manual page 118

Problem
An IP handset
connection
cannot be
established.
The administrator
password does
not work.
Possible Cause
The cable is not
properly connected.
There is no power
(PoE) in the LAN
interface. The reason
may be that there is
not enough power to
supply PoE for the
LAN interface.
Someone has
changed the
administrator
password.
Troubleshooting guide
Chapter 5: Troubleshooting
Remedy
Connect the cable.
Check that the input voltage is
within the specified range
(10.5 - 32 V DC; 11.5 A - 4 A).
Check that you do not have too
many power-consuming devices
connected. The maximum available
output power on the LAN (PoE)
interface is 32 W.
If possible, disconnect other
connected devices.
If the correct password is not found,
you have to reset the password.
Contact your supplier for a reset
code. You must provide the serial
number and IMEI number of the
terminal.
Then enter the web interface and
reset the password as described in:
Resetting the administrator password on
page 92.
109