Appendix B: Customer Support - Thecus N4100PRO User Manual

Appendix B: Customer Support

If your N4100PRO is not working properly, we encourage you to check out Chapter
7: Troubleshooting, located in this manual. You can also try to ensure that you are
using the latest firmware version for your N4100PRO. Thecus is committed to
providing free firmware upgrades to our customers. Our newest firmware is
available on our Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your N4100PRO, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to the US contact window
included in the following web page:
http://www.thecus.com/support_tech.php
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!
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