The hard drive cannot be accessed, or you see a "General
failure reading drive C" error message
•
•
•
Internet
You cannot connect to the Internet
•
•
•
www.gateway.com
If a diskette is in an external diskette drive, eject it and
restart your notebook.
Make sure that the hard drive is installed correctly.
Remove it, firmly reinsert it, then restart your notebook.
Tip
For more information about removing your hard drive, see
"Replacing the hard drive kit" on page
If your notebook has been subjected to static electricity
or physical shock, you may need to reinstall the
operating system.
If you are using a dial-up modem, make sure that the
modem cable is plugged into the modem jack and not
the Ethernet network jack.
-OR-
If you are using a cable or DSL modem, make sure that
the modem cable is plugged into the Ethernet network
jack and not the modem jack.
Tip
For the location of your modem and network jack, see
on page
8.
Make sure that you do not have a problem with your
modem. For more information, see
on page
91.
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP
technical support for help.
Help
For more information about troubleshooting Internet
connections, click Start, then click Help and Support. Type the
keyword troubleshooting connections in the Search Help box,
then press E
.
NTER
74.
"Modem (dial-up)"
"Right"
85
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