Video; Telephone Support; Before Calling Gateway Customer Care - Gateway Notebook Reference Manual

The pointer moves unexpectedly
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Video

The projector or external monitor is not working
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Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your notebook, follow
these recommendations before contacting Gateway Customer
Care:
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www.gateway.com
Clean the touchpad with a damp cloth (water only) and
wipe it dry.
Adjust the touchpad settings. For instructions on how
to adjust the touchpad settings, see "Changing
touchpad settings" in the online User Guide.
Make sure that you have pressed F
external monitor option.
Make sure that the monitor is turned on and that the
video cable is connected correctly.
Make sure that your notebook is connected correctly to
a grounded AC outlet that is supplying power. If you use
a surge protector, make sure that it is turned on.
If a peripheral device, such as a keyboard or mouse,
does not appear to work, make sure that all cables are
plugged in securely.
If you have recently installed hardware or software,
make sure that you have installed it according to the
instructions provided with it. If you did not purchase the
hardware or software from Gateway, see the
manufacturer's documentation and technical support
resources.
If you have "how to" questions about using a program,
see:
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Online Help
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Printed documentation
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The Microsoft Windows documentation
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The software publisher's Web site
+F4 to activate the
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