Gateway Convertible notebook Reference Manual page 131

www.gateway.com
•
If you have "how to" questions about using a program,
see:
•
Online Help
•
Printed documentation
•
The Microsoft Windows documentation
•
The software publisher's Web site
•
See the troubleshooting section of this chapter.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
convertible notebook problem if:
• Power cords or plugs are damaged
• Liquid has been spilled into your convertible notebook
• Your convertible notebook was dropped
• The case was damaged
Instead, unplug your convertible notebook and contact a qualified
computer technician.
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your convertible notebook is nearby at
the time of your call. The technician may have you
follow troubleshooting steps.
•
The label on the bottom of your notebook includes the
Gateway Customer Care telephone number. For more
information, see
page 3.
"Gateway contact information" on
123