Gateway Convertible notebook Reference Manual page 128

The printer is on but will not print
•
•
•
•
•
You see a "Printer queue is full" error message
•
•
•
120
CHAPTER 9: Troubleshooting
Check the cable between the printer and your
convertible notebook. Make sure that it is connected to
the correct port.
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
Check the port and cable for bent or broken pins.
If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1
Click or tap
Panel. The Control Panel window opens.
2
Click or tap Hardware and Sound.
3
Click or tap the Printers.
4
Right-click or button-tap the name of the printer you
want to be the default printer, then click or tap Set
as Default Printer.
Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click or tap
Panel. The Control Panel window opens.
2
Click or tap Hardware and Sound.
3
Click or tap Printers.
4
If the printer status is Offline, right-click or
button-tap the name of the printer you want to use,
then click or tap Use Printer Online to set the
printer to work online.
Wait until files have been printed before sending
additional files to the printer.
If you print large files or many files at one time, you
may want to add additional memory to the printer. See
the printer documentation for instructions for adding
additional memory.
(Start), then click or tap Control
(Start), then click or tap Control