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Elo TouchSystems 15D1 User Manual

15-inch multi-function touchcomputer
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15D1 Touchcomputer User Guide
15D1 15-inch LCD Multi-function Touchcomputer
[Model 15D1]

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Summary of Contents for Elo TouchSystems 15D1

  • Page 1 15D1 Touchcomputer User Guide 15D1 15-inch LCD Multi-function Touchcomputer [Model 15D1]...
  • Page 2 Elo TouchSystems 15D1 Touchcomputer User Guide 15-inch Multi-function Touchcomputer Revision A P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com...
  • Page 3 References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

  • Page 4: Table Of Contents

    Chapter 4: Safety and Maintenance ... 29 Safety ...29 Care and Handling ...30 Recovering the Operating System ...31 Chapter 5: Technical Specifications ... 32 Touchcomputer Specifications...32 Connector Specifications ...35 Cash Drawer Port Specifications ...36 Display Screen Specifications...37 Environmental Specifications ...38 15D1 T OUCHCOMPUTER UIDE...
  • Page 5 Chapter 6: Technical Support... 39 Technical Assistance...39 Regulatory Information...41 Warranty ...44 Index...46 15D1 T OUCHCOMPUTER UIDE...

  • Page 6: Chapter 1: Setup

    Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition: Power cable US/Canada Power cable Europe Touchcomputer Recovery DVD and Advertising Optional Quick Install Guide brackets security screw 15D1 T OUCHCOMPUTER UIDE...

  • Page 7: Adjusting The Display

    Follow these steps: 1. From the desktop, click Start > Settings > Control Panel (in Windows XP) or Start > Control Panel (in Vista). 2. In the Control Panel screen, select Regional and Language Options. 15D1 T OUCHCOMPUTER UIDE...
  • Page 8 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regional Options tab. 6. Select your preferred language from the drop-down list in the Standards and formats pane. 15D1 T OUCHCOMPUTER UIDE...
  • Page 9 7. Click Apply. 8. Select your location from the drop-down list in the Locations pane. 9. Click OK. 15D1 T OUCHCOMPUTER UIDE...

  • Page 10: Selecting The Time Zone

    The touchscreen is pre-calibrated for accurate touch response. If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon in the Task bar and then click “Properties.” The following window opens. NOTE: Calibration is not applicable to APR models. 15D1 T OUCHCOMPUTER UIDE...
  • Page 11 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen. 15D1 T OUCHCOMPUTER UIDE...

  • Page 12: Securing The Base

    Securing the Base There are two mounting options for the 15D1 touchcomputer. In both cases, the base must be mounted on a horizontal surface. • Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface. The holes are designed to work with ISO metric m6 screws.
  • Page 13 To install these brackets, simply push them onto the sides of the back door of the 15D1 touchcomputer, as shown in the figure below. Then insert the advertising material as shown below. 15D1 T OUCHCOMPUTER UIDE...

  • Page 14: Chapter 2: Operation

    3 4 5 6 7 8 9 1. HDD status LED 2. Computer power LED 3. Head power LED 4. Touch power LED 5. Menu button 6. Left button 7. Right button 8. Select button 9. Power ON/OFF button 15D1 T OUCHCOMPUTER UIDE...

  • Page 15: On-Screen Display (Osd)

    H position: Adjusts the OSD menu screen position left or right. • V position: Adjusts the OSD menu screen position up or down. • Timeout: Adjusts the amount of time that the OSD menu is displayed. 15D1 T OUCHCOMPUTER UIDE...

  • Page 16: Led Functionality

    LED Functionality Base Power Status LED The 15D1 base has two LEDs that indicate the power status and hard drive status. See the figure on page 9, item 1 for the location of this LED. The light can be green, flashing green, red, or off.

  • Page 17: Hdd Activity Led

    Input power present — On mode State No input power — Off mode Input power present, power switch off — Off mode Input power present — Sleep mode Input power present — On mode State No activity Activity 15D1 T OUCHCOMPUTER UIDE...

  • Page 18: Using The Input/Output Panel

    To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as shown in the following figure. Optional security screw Opening for cables 15D1 T OUCHCOMPUTER UIDE...
  • Page 19 15D1 T OUCHCOMPUTER UIDE...
  • Page 20 Customer display / USB 2.0; the max loading on this port is 5VDC @ 1.5A One 24V DC printer power port Standard CF port Power switch for internal speakers RJ11, 6 position (12V/24V default) Two powered serial ports, 5V default/12V AC power 15D1 T OUCHCOMPUTER UIDE...

  • Page 21: Chapter 3: Options And Upgrades

    Printer power cable NOTE: The peripherals described are all options that are purchased separately. NOTE: Testing software is available in the folder 15D1 Test Applications, which is located on the desktop. C H A P T E R OPTIONS AND UPGRADES...

  • Page 22: Magnetic Stripe Reader (Msr)

    (FPR) Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the 15D1 touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards.
  • Page 23 2. Slide the card through the MSR and verify that the data is displayed in the application window. Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the MagSwipe HID Demo icon to start the test application. 15D1 T OUCHCOMPUTER UIDE...

  • Page 24: Customer Display

    3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the 15D1 touchcomputer. Each display has two lines of 20 characters (2x20 VFD). The customer display can be adjusted to a 30-degree range up and down and swivels 30 degrees side to side.

  • Page 25: Testing The Customer Display

    Part number Testing the Customer Display To test the customer display, follow these steps: 1. Double-click the VFD Test icon in the 15D1 Test Applications folder on the desktop. 2. Select the correct COM port (refer to Device Manager). 3. Enter a line of text into the Text: field.

  • Page 26: Fingerprint Reader (Fpr)

    190 mA (typical) 140 mA (typical) 1.5 mA (typical) 512 dpi 8-bit gray level 14.6mm (nominal width) x 18.1mm (nominal length) 100 ms 1.0, 1.1, or 2.0 0 to 40°C Up to 15kV mounted in case E373639 15D1 T OUCHCOMPUTER UIDE...

  • Page 27: Barcode Scanner

    One-dimensional scanner (Elo P/N E946856) specifications: • Ability to generate 1-D scanning pattern • Low-cost solution • USB powered • Easy communication between host and scanner • Visible laser diode operating at 650nm • 100+ scans/sec. • RoHS-compliant 15D1 T OUCHCOMPUTER UIDE...
  • Page 28 Enabling 2-D Scanning The scanner default settings do not enable 2-D barcode reading ability. To enable this option, follow these steps: 1. Scan the barcodes below to activate PDF417 and MicroPDF417. These are both types of 2-D barcodes. 15D1 T OUCHCOMPUTER UIDE...

  • Page 29: Testing The Barcode Scanner

    Ports section, and note the COM value (COM1, COM2, COM3, and so on) of the USB-Serial Port object. 2. From the 15D1 Test Applications folder on the desktop, double-click the Barcode Scanner Test icon to start the SSIContainer application.
  • Page 30 5. In the box labeled Param Number, enter the value 238. 6. In the box labeled New Value, enter the value 1. 7. Check the box labeled Permanent Param Change. Port field Param Number Permanent Param Change New Value 15D1 T OUCHCOMPUTER UIDE...

  • Page 31: Wireless Card

    Wireless Card A wireless card can be installed as an option in the 15D1 touchcomputer to provide wireless LAN capabilities using a mini-PCI slot. A PCI to mini-PCI converter board is provided in the wireless kit.

  • Page 32: Third-Party Peripherals

    If a wireless network needs to be initialized, please see your system administrator. Third-Party Peripherals The 15D1 touchcomputer includes two pre-configured ports for a printer and cash drawer. These peripherals are not available from Elo TouchSystems. Printer Port A 24VDC printer power port to connect a compatible receipt printer is provided.

  • Page 33: Additional Hard Drives

    2. In the 15D1 Test Applications folder on the desktop, double-click the FD2XX Test icon to start the test program. The screen displays “Display is open.” 3. Turn off the test equipment. The screen displays “Display is closed.” 4. Click Send 200ms.

  • Page 34: Chapter 4: Safety And Maintenance

    It is important that your touchcomputer remains dry. Do not pour liquid into or onto your touchcomputer. If your touchcomputer becomes wet, do not attempt to repair it yourself. C H A P T E R SAFETY AND MAINTENANCE 15D1 T OUCHCOMPUTER UIDE...

  • Page 35: Care And Handling

    This product consists of devices that might contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.) 15D1 T OUCHCOMPUTER UIDE...

  • Page 36: Weee Directive

    Follow the on-screen instructions to complete recovery. NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. NOTE: The end user must adhere to Microsoft's Licensing Agreement.

  • Page 37: Chapter 5: Technical Specifications

    Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Processor Northbridge Southbridge Audio Video Operating system TECHNICAL SPECIFICATIONS Description Intel Celeron 430M 1.8GHz CPU 512K L2 cache, w/800MHz...
  • Page 38 Internal 12VDC universal-type power supply brick AC input voltage: 100-240V AC Input frequency: 50-60Hz Input current: 2.5-5A Max output power: 270W DC output: +3.3V / 5.0A +5V / 16.0A +12V / 12.0A +24V / 2.3A +5Vsb / 3A -12V / 0.4A 15D1 T OUCHCOMPUTER UIDE...
  • Page 39 Feature Description Max. power rating 15D1 touchcomputer (without peripherals, receipt printer, cash drawer, or power serial ports connected: 169.95 W Cash drawer: 2.4 W max. Receipt printer; 45.6 W max. Powered serial ports: 24 W max Total power drawn with all possible peripherals: 252.45 W...

  • Page 40: Connector Specifications

    Second 80GB hard drive Wireless card Printer power cable Powered Ports Signal Name SER DCD SER RXD SER TXD SER DTR SER GND SER DSR SER RTS SER CTS 5V(default)/ 12V Signal Name +24V Ground Flat 15D1 T OUCHCOMPUTER UIDE...

  • Page 41: Cash Drawer Port Specifications

    CD 2-drawer kick-out drive signal 2 ( - ) Ground Cash Drawer Port Power Selection Setting All pins open Pins 1-2 short/closed Pins 2-3 short/closed Setting Pins 1-2 short/closed Pins 2-3 short/closed 15D1 T Function No power 5V (default) Function 24V (default) OUCHCOMPUTER UIDE...

  • Page 42: Display Screen Specifications

    (typical); 170 cd/m (min.) 225 cd/m (typical); 170 cd/m (min.) : 2.3 ms (typical) rise : 6 ms (typical) fall 16.7 million colors 60° looking up typical at a CR=10 65° looking down typical at a CR=10 15D1 T OUCHCOMPUTER UIDE...

  • Page 43: Environmental Specifications

    0 to 35°C -20 to 60°C 20 to 80% 5 to 95% 0 to + 12,000 feet [3,658m] Equivalent to 14.7 to 10.1 psia 0 to + 40,000 feet [12,192m] Equivalent to 14.7 to 4.4 psia 15D1 T OUCHCOMPUTER UIDE...

  • Page 44: Chapter 6: Technical Support

    For online self-help, go to www.elotouch.com/go/websupport. For technical support, go to www.elotouch.com/go/contactsupport. For current Elo news, product updates, and announcements, or to register to receive our Touchcomputer newsletter, go to www.elotouch.com/go/news. C H A P T E R TECHNICAL SUPPORT 15D1 T OUCHCOMPUTER UIDE...

  • Page 45: Using The Phone

    Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682). 15D1 T OUCHCOMPUTER UIDE...

  • Page 46: Regulatory Information

    B) Notice to Users in Canada: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada. 15D1 T OUCHCOMPUTER UIDE...
  • Page 47 Move the digital device away from the affected receiver. ii) Reposition (turn) the digital device with respect to the affected receiver. iii) Reorient the affected receiver’s antenna. 15D1 T OUCHCOMPUTER UIDE...

  • Page 48: Agency Certifications

    The following certifications have been issued for the monitor: • Argentina S-Mark • Australia C-Tick • • China CCC • China RoHS • • • • IMERC • • Japan VCCI • • Korea EK/KCC • • Mexico NOM 15D1 T OUCHCOMPUTER Russia PCT Taiwan BSMI WEEE UIDE...

  • Page 49: Warranty

    Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period. 15D1 T OUCHCOMPUTER UIDE...
  • Page 50 Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same. 15D1 T OUCHCOMPUTER UIDE...

  • Page 51: Index

    11 menu settings, 10 operating system recovering, 30 setting up, 2 operation, 9 options, adding, 16 parallel ports, 15 peripherals adding, 16 third-party, 27 phone number, Elo TouchSystems, 39, 48 ports accessing, 12 15D1 T OUCHCOMPUTER UIDE...
  • Page 52 12 touchscreen calibrating, 5 care and handling, 29 upgrades, adding, 16 USB ports, 15 VGA port description, 15 warranty, 44 website, Elo TouchSystems, 39, 48 WEEE directive, 30 wireless card overview, 26 specifications, 26 testing, 26 15D1 T OUCHCOMPUTER...

  • Page 53: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1 D-85521 Ottobrunn Germany (800) ELO-TOUCH Tel +49 (0)(89) 60822-0...

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