Technical, Support And Warranty Information; Troubleshooting And Faq's - Telstra EasyTouch Discovery User Manual

12 Technical, Support and Warranty Information

12.1 Troubleshooting and FAQ's

Symptom
No incoming ring
or alarm tone
(No) keytones when
pressing keys
A phone number cannot
be dialled
Short messages cannot
be sent or received
MMS messages cannot
be sent or received
How to switch off
Predictive Text?
I cannot connect to
FOXTEL or BigPond
I cannot connect to
Join Me
Solution
Check the ring tone and ring volume settings under
Profiles
Check the handset is not muted (Long press the
Check the key tone settings in the current profile.
Check for network coverage
Check whether any call restrictions are set.
See Text Message Settings and check the SMS centre
number is correct. Contact Telstra for more details.
Your subscription does not include data services. Check
with Telstra.
#
The key is used to toggle between different text
modes.
Your subscription is not provisioned for data services.
Check with Telstra.
Check: Menu > Settings
USB
Uninstall and re-install the CD software
See FAQ's at www.zte.com.au
79
> Handset > PC Connection
for more assistance
#
Key)
>