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Do you have a question about the EasyCall 5 and is the answer not in the manual?
I cannot hear the phone ring when I have incoming calls
To fix the ringing issue on your Telstra EasyCall 5 for incoming calls, follow these steps:1. Check Audio Settings: - Go to Settings > Audio and ensure the ringtone volume is set to an audible level. 2. Verify Call Blocking: - Navigate to Call Settings > Blocked Numbers and ensure the caller is not on the block list. 3. Check Call Forwarding: - Go to Call Settings > Call Forwarding and ensure calls are not being redirected to another number. 4. Ensure Silent Mode is Off: - Check if the phone is in silent or vibrate mode and switch it back to ring mode. 5. Announce Number Feature: - If using Announce Number, verify if the feature is affecting ringtone behavior. 6. Restart the Phone: - Turn the phone off and back on to reset any temporary issues. If the issue continues, contact your service provider for further assistance.
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Do you have a question about the EasyCall 5 and is the answer not in the manual?
Questions and answers
I cannot hear the phone ring when I have incoming calls
To fix the ringing issue on your Telstra EasyCall 5 for incoming calls, follow these steps:
1. Check Audio Settings:
- Go to Settings > Audio and ensure the ringtone volume is set to an audible level.
2. Verify Call Blocking:
- Navigate to Call Settings > Blocked Numbers and ensure the caller is not on the block list.
3. Check Call Forwarding:
- Go to Call Settings > Call Forwarding and ensure calls are not being redirected to another number.
4. Ensure Silent Mode is Off:
- Check if the phone is in silent or vibrate mode and switch it back to ring mode.
5. Announce Number Feature:
- If using Announce Number, verify if the feature is affecting ringtone behavior.
6. Restart the Phone:
- Turn the phone off and back on to reset any temporary issues.
If the issue continues, contact your service provider for further assistance.
This answer is automatically generated