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Error Message
Replace Parts
Laser Unit
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
Replace Toner
Scan Unable XX
(XX = Error Code)
Size Error
Size Error DX
Size mismatch
Toner Low
Too Many Files
Cause
It is time to replace the laser
unit.
It is time to replace the paper
feeding kit.
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
The machine has a mechanical
problem.
Document is too long for
duplex scanning.
The paper size defined in the
printer driver is not suitable for
the tray in use.
The paper size defined in the
printer driver and the control
panel menu is not suitable for
automatic duplex printing.
The paper in the tray is not the
correct size and is not suitable
for automatic duplex printing.
The paper in the tray is not the
correct size.
If the LCD shows Toner Low
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
There are too many files stored
on the USB Flash memory
drive.
Action
Call Brother customer service or a Brother
Authorized Service Center to replace the laser
unit.
Call Brother customer service or a Brother
Authorized Service Center to replace the
PF Kit.
Replace the toner cartridge.
(See Replacing the toner cartridge
uu page 41.)
Turn the power switch off, and then turn it
on again.
If the problem continues, call Brother
customer service for support.
Press Stop/Exit. Use a suitable size of paper
for duplex scanning.
(See Paper capacity of the paper trays
uu page 20.)
Choose a paper size which is supported by the
tray shown on the LCD.
(See Paper Size uu page 17.)
Press Stop/Exit. Choose a paper size which is
supported by the duplex tray.
The paper size you can use for automatic
duplex printing is A4.
Press Start. Load the correct size of paper in
the tray and set the "Paper Size" (Menu, 1, 1,
2).
The paper size you can use for automatic
duplex printing is A4.
Load the correct size of paper in the tray and
set the "Paper Size" (Menu, 1, 1, 2).
(See Paper Size uu page 17.)
Order a new toner cartridge now so a
replacement toner cartridge will be available
when the LCD shows Replace Toner.
Reduce the number of files stored on the USB
Flash memory drive.
Troubleshooting
B
67
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