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Error Message
DIMM Error
Document Jam
Drum Error
Drum Stop
Duplex Disabled
Fuser Error
Jam Duplex
Jam Inside
Jam MP Tray
Jam Rear
64
Cause
The DIMM is not installed
correctly.
The DIMM is broken.
The DIMM does not meet
the required specifications.
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
The corona wire on the drum
unit needs to be cleaned.
The toner cartridge is placed in
the machine without the drum
unit.
It is time to replace the drum
unit.
The back cover of the machine
is not closed completely.
The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
The fuser unit is too hot.
The paper is jammed in the
duplex tray or the fuser unit.
The paper is jammed inside the
machine.
The toner cartridge is placed in
the machine without the drum
unit.
The paper is jammed in the MP
tray of the machine.
The paper is jammed in the
back of the machine.
Action
Turn off the machine and remove the
DIMM.
(uu Advanced User's Guide: Installing
extra memory)
Confirm the DIMM meets the required
specifications.
(uu Advanced User's Guide: Memory
board)
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one.
(uu Advanced User's Guide: Installing
extra memory)
See Document is jammed in the top of the ADF
unit uu page 69 or Using the automatic
document feeder (ADF) uu page 24.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire uu page 54.)
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Replace the drum unit.
(See Replacing the drum unit uu page 48.)
Close the back cover of the machine.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
idle for 15 minutes with the power on.
See Paper is jammed in the duplex tray
uu page 80.
See Paper is jammed inside the machine
uu page 76.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
See Paper is jammed in the MP tray
uu page 71.
See Paper is jammed at the back of the
machine uu page 73.
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